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Heartland Builders

At Heartland Builders, we build "Smart Homes for Thoughtful People". We are an on-your-lot custom home builder serving the West Michigan area. We "stick build" custom homes, one at a time, working with your plan or one of our plans that you have chosen. More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2017
Feedback Milestone
5-Year Anniversary
2017 - See more

Home for sale (60)

New home (60)

Custom home (45)

Projects

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All project locations are approximate

Photos

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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about Heartland Builders

As a GuildQuality Guildmember, Heartland Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Heartland Builders in Rockford, MI; Grand Rapids, MI; Ada, MI; Lowell, MI; Sparta, MI; Cedar Springs, MI; Coopersville, MI; Belmont, MI; Hastings, MI; Ravenna, MI; and 7 other cities in Michigan.

In this report, Heartland Builders has published a summary of the customer feedback they've received since they joined GuildQuality in July 2012. In that time, 104 out of 142 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.

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