First State Building & Design (FSBD) is a premium firm offering custom decks, patios sunrooms, kitchens and bathrooms. We serve clients throughout the Delaware and Pennsylvania area. More
Deck building & maintenance (35)
Decks & outdoor living (30)
Outdoor kitchens & living spaces (6)
Patio covers & pergolas (6)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, First State Building Design relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of First State Building Design in Newark, DE; Wilmington, DE; Middletown, DE; West Chester, PA; Glen Mills, PA; Hockessin, DE; Landenberg, PA; Glenmoore, PA; Glenn Mills, PA; Bryn Mawr, PA; and 2 other cities in Pennsylvania.
In this report, First State Building Design has published a summary of the customer feedback they've received since they joined GuildQuality in July 2019. In that time, 16 out of 38 customers (42%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
First State Building Design surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a First State Building Design customer, and if First State Building Design completed work for you after July of 2019 but you haven't yet received a survey, please let us know.
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