About this company
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The Diamond Custom Homes brand was introduced in 2010. Yet our history here goes back more than 25 years, crafting homes for the best-known communities on the West Coast, from Marco Island to Sarasota. Michael Diamond, our founder, maintains enduring relationships with top architects, designers and subcontractors. Jeffrey Benham is a long-time colleague from the homebuilding industry as former CFO. Still in our first decade as Diamond Custom Homes, we’ve completed over 33 luxury residences and remodels, significantly increased the size of our team and broadened our geographic footprint. In brief, we’re ready to build with you.
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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Jeff Benham
Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by David D.
Review by Stanley K.
Review by Gordon K.
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Affiliations
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More about Diamond Custom Homes
As a GuildQuality Guildmember, Diamond Custom Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Diamond Custom Homes in Naples, FL; Pittsburgh, PA; and Huntington Valley, PA.
In this report, Diamond Custom Homes has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 26 out of 65 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
Diamond Custom Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Diamond Custom Homes customer, and if Diamond Custom Homes completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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