The team who were onsite to do the installation were so very professional. They set a very high standard of craftsmanship and attention to things that truly matter.
You've done previous work for us-this was a followup for a leak after the heavy rain and someone came right out
I am happy with the quality of their work but not happy with the quality of their communication.
Jim was our sales rep from the company. He was attentive to our vision and made it happen. He responded promptly with any questions or concerns, in the design phase and through conclusion of the project. I would recommend Catalfano Brothers especially Jim for any roofing or siding needs.
The service was fine.
We have had numerous problems with the work performed. While the continue to come back out to address the exterior issues promptly, it is troublesome that my small roof has so many problems--including after several inspections and reassurances. Catalfano failed to resolve the interior damage to my home, which we will have to remedy ourselves or seek alternate redress. Catalfano repeatedly failed to provide promised estimates for other work that was requested. I have also attempted to address all of these issues with them prior to writing this review, but they have refused to respond. All that said, the office staff are great.
Because of replies I already made
fast, efficient and very clean at the end of the day
I already did recommend them to other people. I think I posted their link on Nextdoor, a local site. Also, I did recommend them to a friend. I'm not sure if she has had the time to call yet or not.
Crew left behind a mess. Company had to be called back to fix a leak after the first rain storm.
Very great customer service. They were very thoughtful and did the job very quickly as well.
They were ethical. They had terrific service and the quality work at a fair price.
Initial customer service was good, very fast and responsive. There were installation problems and it took a long time to resolve.
On time, fair price, good work, kept the site clean
They did a great job, very pleased with the finished product
The sales person and crew were fantastic. We are happy with the final result, but the process and especially the project manager were terrible. After waiting 3 months with virtually no communication we were given 3 days notice that our job would proceed the week before Christmas. We had to cut a vacation short and drive 12 hours home to meet the crew with very little notice or miss the opportunity to have our job completed. We were essentially told its now or never. Once the crew was onsite the project manager was very condescending and offered to read us the contract when we asked what we should expect each day- as in span of day, what they hoped to accomplish each day etc. As they started removing the old siding my husband and I periodically came out to check what was going on and see how much rot etc was discovered. I was then told to not come out again seemingly for my safety even though I was coming out the front door when they were working in the back, but he did allow my husband to come out of the house. Sadly it was obvious that it was more that they did not want to be bothered and did not want us to notice when they tried to cover the old asbestos siding even though it stated in the contract- that the project manager offered to read us earlier in the day- that it would all be removed. When questioned about it the project manager tried to scare us into not removing it by falsely claiming that we would have to put all new plywood up. He tried to make us believe that it was going to be 20-30 sheets and cost thousands more than originally quoted. We reminded him again that it stated in the contract how much each sheet was and we had talked thru all of this with the Jim- our sales person. Then he tried to say they did not have enough time to do it because we had delayed the job by not letting them start before we drove home from Georgia. Clearly they just wanted to be done before the holiday, but it was not our choice when they started. After a flurry of phone calls to the office and Jim the sales person the crew did remove the old siding and only used 2 sheets of plywood not 20. After that day the project manager did not come to the job site and things ran smoother. The crew was receptive about things we noticed and despite the rocky start we were happy in the end.
5 star reviews is the reason we engaged Catalfano Bros and they lived up to the standards of quality workmanship and professionalism that earned them another 5 star review from us. Knowledgeable, responsive, detailed from start to finish enables this family business to blow away the big guys on both price and quality. Their guarantee really sealed the deal. Lest I forget, the office staff is second to none. Great experience.
Carlos and his crew did a fantastic job sealing our gutter joints. They arrived on-time and did high quality work.
They came out for a quote, I accepted it and they never followed up to schedule a time to do the work. I called them after 5+ weeks and they said I was scheduled for the following week. I cancelled it.
A local business who excels in siding, windows and roofing.
Great work. Super efficient and good job on cleanup.
They did a great job on the roof within only one day. They cleaned up well after they were done. I'm overall satisfied with my experience.
I had a great experience working with them. They have great quality and value.
The work was done on time and according to the contract. It was done neatly.
Professional and dependable and left the work area spotless when finished. The office team is friendly and reliable and worked hard to accommodate my schedule.