Jill with CLC Roofing was amazing and made the process very seamless. The entire experience was very quick.
Not based on the experience I had with CLC. CLC has an opportunity to greatly improve it's project management, project execution and customer communications, plus it's final fee collection strategy is a mess!
I am happy with the workmanship and roofing crew. I am unhappy that we were told one price by the salesman on 3 separate occasions and then charged another after the insurance paid out. The office changed the invoice at least 3 times and when I complained to the salesman and then management, there was no concession at all. I feel like we were just told whatever so we would award the job to CLC. Honestly, I liked the salesman. Whether he was deceiving us or just misinformed, management should have made it right.
Yes, very likely. I got a much better quality job than my previous roofing job.
Joe was incredibly helpful to work with. He explained each step of the process and helped bridge the gap between me and the insurance company.
From start to finish Marty Thomas, the ladies who assisted in the claims negotiations and the roofing team went the extra mile for us. They were outstanding!
I would highly recommend CLC Roofing. It was a privilege working with Tom Grammer and his crew. Everyone was the very best.
Excellent and speedy service, their care team is exceptional plus the expert advice and constant follow up and help by Branson P (Project Leader) was one of a kind.
Yes, I will.
Marty was very involved in the initial start of scope of work, helping with insurance/adjuster, bid, paperwork, scheduling work, on site during the work of roofers. Helped solve issue with fence painting / resolved a follow up, and good work on completing the project, paperwork, final payments.
I would give them the highest ratings in every category . Very very professional !!! We are very happy with our new roof and the whole process 😃😃
I had a neighbor stop by and ask about CLC. I highly recommended them.
Project completed timely when work began. Only delays regarding the start of the work were due to weather and material constraints that are to be expected. They also worked closely with my insurance which I appreciated.
CLC SURVEY
What an excellent company should be
Is depicted by the firm, CLC;
Our completed roof job is outstanding;
This job Preston was great at commanding;
He was our liaison with insurance,
And at each step gave us assurance;
The crew was friendly and worked very smart;
They were diligent to finish from start.
This firm excels at its occupation;
It surely has our recommendation!
Process was smooth and professional from day 1. All questions and issues were addressed to my satisfaction.
Tom Grammer did a great job and handled everything from beginning to end.
Excellent customer service.
After this experience, I couldn't imagine going with another roofing company. Professional, strong work ethic, and finished the job in 1.5 days. Yard was combed for any nails and any lingering trash was picked up. In addition, the supplement work/expenses were itemized, pictures taken and they worked diligently with my insurance company to ensure that all expenses were covered. Would highly recommend.
The roofing company did a great job. They stayed in contact with me and kept me updated. I would highly recommend them.
I would recommend CLC Roofing as long as you have employees like Tom Grammer on your team.
Yes, highly recommend. Professional, quality work and products and timely communication.
CLC Roofing did a phenomenal job on my roof. I want to especially thank my onsite coordinator, Mike. Once Mike received the job from CLC Roofing, he was in contact with me throughout the entire process.
The project was completed on time and the crew was very professional. After the work was completed the
clean up was exceptional. Michael, the project manager, always kept us informed and handled
any request we had, big or small. I would recommend CLC Roofing from the experience we had
with them.
My experience with CLC was wonderful, and I am extremely pleased with the work performed. Michael was there through every step and made sure the work was completely efficiently and promptly. His customer service is impeccable, and he made my experience a great one!
The employees are very friendly, helpful and cooperative. They are the best of the best.