Our customers are a true measure of our success. Any company can talk about having a handful of good testimonials to show you, but it's another thing to survey each and every customer for their honest feedback about their experience. At Home Town Restyling, we hold ourselves to the highest standards of customer satisfaction. We hire a third-party company, Guild Quality, to survey each customer after their job is completed. The results of these surveys are published in real time. Home Town Restyling is unable to edit or delete any of these reviews. Home Town Restyling has recently achieved the GuildMaster award for our outstanding customer service. We invite you to read the comments and reviews left by our customers.
Deck building & maintenance (199)
Kitchen remodeling (199)
Window & door replacement (199)
Aging in place (177)
Bathroom remodeling (177)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Bath Planet of Cedar Rapids relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Bath Planet of Cedar Rapids in Cedar Rapids, IA; Marion, IA; Iowa City, IA; Hiawatha, IA; North Liberty, IA; Waterloo, IA; Solon, IA; Coralville, IA; Springville, IA; Shellsburg, IA; and 48 other cities in Iowa.
In this report, Bath Planet of Cedar Rapids has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 281 out of 375 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.
Bath Planet of Cedar Rapids surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Bath Planet of Cedar Rapids customer, and if Bath Planet of Cedar Rapids completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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