Baker Roofing Company was founded in 1915 by W. P. Baker. Since that day Baker has expanded to include 18 offices throughout the Southeast and branched off to form five divisions that specialize in Renewable Energy, Residential Roofing, Restoration, Coatings and Sheet Metal fabrication. Not only is Baker covering the Carolina's but we contribute to and support various charitable organizations, such as Habitat for Humanity, Salvation Army and Boys and Girls Clubs of Wake County. Baker stands out amongst our competitors as full service building envelope contractor. What that means is we can do everything from below grade waterproofing and air barriers, to renewable energy installations. Learn more about the services offered by our other divisions below.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (114)
James Hardie (23)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Baker Roofing Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Baker Roofing Company in Raleigh, NC; Cary, NC; Durham, NC; Apex, NC; Chapel Hill, NC; Wilmington, NC; Wake Forest, NC; Clayton, NC; Greensboro, NC; Garner, NC; and 58 other cities in North Carolina and Virginia.
In this report, Baker Roofing Company has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 344 out of 571 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
If you are a Baker Roofing Company customer, and if Baker Roofing Company completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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