Carpentry, electrical, flooring, painting and more for all rooms in the house. My services might be varied, but they all come with the same promise of quality, dedication, and durability. Licensed and insured, I’m an experienced contractor with knowledge passed down from generations. I have a pride in my work that translated to better quality and higher customer satisfaction in all I do.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage & mold remediation (250)
Fire damage restoration (247)
Historic restoration (247)
Storm damage restoration (247)
Tree damage restoration (247)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, B&G Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of B&G Home Improvements in Virginia Beach, VA; Chesapeake, VA; Norfolk, VA; Hampton, VA; Newport News, VA; Portsmouth, VA; Suffolk, VA; Williamsburg, VA; Virgina Beach, VA; Virginia Bch, VA; and 12 other cities in Virginia.
In this report, B&G Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in November 2017. In that time, 117 out of 290 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
B&G Home Improvements surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a B&G Home Improvements customer, if your project doesn't match the above exceptions, and if B&G Home Improvements completed work for you after November of 2017 but you haven't yet received a survey, please let us know.
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