Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs!
I had bought some bow windows from Wellington Home Improvements the year before last. They performed very well, so I bought them again.
I am very pleased with the window. I think that Wellington has a very good product and would certainly use them again. We are considering some windows next year and I will definitely use Wellington.
I was most satisfied with the quality of their workers. They were good people, they meant business. I felt comfortable leaving them in my home and in their ability to do the job.
Wellington Home Improvements always live up to my expectations, and I would recommend them to my best friend. I will be contacting them for future projects.
Thank you so much for the wonderful review! We are so appreciative of the referrals and your wanting to business with us in the future!
Everytime I call them I am charged for a service call. I didn't know I had to pay it, and it is now up to $85 just for repair calls.
I thought that the staff far exceeded my expectations.
You won't always get what you pay for, but you will pay for what you get. Countless companies offer cheaper windows. Wellington's vastly superior product and service are well worth any up-front price difference. If you are shopping price, you will pay for cheaper windows for a long time after you write the final check. I expect my job to look good and be trouble-free for many years and I have a lifetime, transferable warranty.
I sent a thank you note to Rob and to someone at the home office, who apparently is the top dog, telling them how happy I was. Four or five years ago they did my windows, which is why I chose to use them again for this project.
We were extremely pleased with Wellington Home Improvements from beginning to end. I wish all vendors and companies worked as well as they do. There were no surprises.
I was very happy with the salesperson. He was extremely thorough. I was also very happy at how well they matched our unusual woodwork. I was pleased with how quickly the job was done. I feel that they went above an beyond by way of repairing siding holes when working around the window that they did not have to. The only issue was a couple of dirty windows, but the crew came right back when I notified them and they washed them all which I did not expect.
The quality of the new windows was good and they did some repair work on of my old windows for me.
Will not use them again. Poor communication, promises not kept, would not return phone calls. Our job was small, and they made us feel unimportant because of that.
Wellington Home Improvements provided us with the diamond grids that no other company seemed to be able to do.
The friendlyness and professionalism of everyone, the workmanship and cleanup afterwards, and the great quality of the window. We're very pleased and love opening these windows!
Jim was wonderful. The amount of communication and information was wonderful. The work crew was phenomenal. My mom says she has never seen a group of men so respectful. When she was over there they were so polite and talked to her. The windows are beautiful.
The Wellington quality is second to none. The work crew does a fantastic job. It's a great quality and a great product. I am very satisfied.
I am so pleased. It was back in 2009 when we had Wellington put siding on our second story windows and we knew then that we had a good company to work with. That is when I called them to come put the gutter guards on and to install the garden window. I did not find a second opinion or research other companies because I was so certain of their company.
I am so satisfied with the product, particularly the look of it now that it is finished. The installation went so smootly. The workmen, and the crew were so considerate and business like. They installed everything without delay. There was no loitering. Another crew came out earlier than the crew who did the garden window. They put in gutters on which there are covers and I have noticed the benefits of that already.
Wellington clearly has the entire window replacement process down! We were extremely attracted to working with one company that took responsibility for all aspects of the project (schedule, window quality, installation quality, etc.). Most of all, we were impressed with the competence exhibited at every step in the process - they are truly at leaving their customers with a painless window upgrade experience!
I was most satisfied with the installation speed, neatness, and quality of the windows. The installation caused the least disruption to our household that any construction ever has. The crew was all very easy to speak to and gave exlainations to any of my questions. The windows have already held up really well and I believe they have even cut our heating bills. We would definitely have Wellington Home Improvements back again. I would like to recognize Nick and Enver for their great service.
As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Saint Paul, MN; Eden Prairie, MN; Waukesha, WI; Burnsville, MN; Eagan, MN; Plymouth, MN; Maple Grove, MN; and 273 other cities in Minnesota, Illinois and Wisconsin..
In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 1,083 out of 1,677 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.