Wellington Home Improvements
3938 Meadowbrook Rd.St. Louis Park, MN 55426(952) 933-6300

Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs!


Customer Feedback Summary

Of 1,677 customers surveyed, 1,083 responded (65%)
Likely to Recommend
90%
Professional & Organized
91%
Value
93%
Quality Of Workmanship
94%
Crew Respectful Of Property
95%
Installation Crew
95%
Clean & Safe
97%
Work Done Right
89%
Preperation Instructions Adequate
95%
Problem Resolution
86%
Quality Of Materials
96%
Sales Knowledge
93%
Schedule
91%
Communication
86%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

161 Reviews
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  • comment
    Area Of Satisfaction
    Muskego, WI
    Jul 19, 2014

    I had bought some bow windows from Wellington Home Improvements the year before last. They performed very well, so I bought them again.

  • comment
    Additional Comment
    Milwaukee, WI
    Jul 14, 2014

    I am very pleased with the window. I think that Wellington has a very good product and would certainly use them again. We are considering some windows next year and I will definitely use Wellington.

  • comment
    Area Of Satisfaction
    Minneapolis, MN
    Jul 08, 2014

    I was most satisfied with the quality of their workers. They were good people, they meant business. I felt comfortable leaving them in my home and in their ability to do the job.

  • review
    B.A.L.
    Glenview, IL
    Jul 07, 2014
    Wellington Home Improvements

    Wellington Home Improvements always live up to my expectations, and I would recommend them to my best friend. I will be contacting them for future projects.

    Response From
    Wellington Home Improvements
    Jul 07, 2014

    Thank you so much for the wonderful review! We are so appreciative of the referrals and your wanting to business with us in the future!

  • review
    Jean H.
    West Allis, WI
    Jul 01, 2014
    Wellington Home Improvements

    Everytime I call them I am charged for a service call. I didn't know I had to pay it, and it is now up to $85 just for repair calls.

  • comment
    Area For Improvement
    Waukesha, WI
    Jun 28, 2014

    I thought that the staff far exceeded my expectations.

  • review
    Craig B.
    Circle Pines, MN
    Jun 28, 2014
    Wellington Home Improvements

    You won't always get what you pay for, but you will pay for what you get. Countless companies offer cheaper windows. Wellington's vastly superior product and service are well worth any up-front price difference. If you are shopping price, you will pay for cheaper windows for a long time after you write the final check. I expect my job to look good and be trouble-free for many years and I have a lifetime, transferable warranty.

  • comment
    Additional Comment
    Woodridge, IL
    Jun 20, 2014

    I sent a thank you note to Rob and to someone at the home office, who apparently is the top dog, telling them how happy I was. Four or five years ago they did my windows, which is why I chose to use them again for this project.

  • comment
    Additional Comment
    Minneapolis, MN
    Jun 18, 2014

    We were extremely pleased with Wellington Home Improvements from beginning to end. I wish all vendors and companies worked as well as they do. There were no surprises.

  • comment
    Area Of Satisfaction
    Minneapolis, MN
    Jun 18, 2014

    I was very happy with the salesperson. He was extremely thorough. I was also very happy at how well they matched our unusual woodwork. I was pleased with how quickly the job was done. I feel that they went above an beyond by way of repairing siding holes when working around the window that they did not have to. The only issue was a couple of dirty windows, but the crew came right back when I notified them and they washed them all which I did not expect.

  • comment
    Area Of Satisfaction
    Greendale, WI
    Jun 16, 2014

    The quality of the new windows was good and they did some repair work on of my old windows for me.

  • review
    G.A.S.
    Apple Valley, MN
    Jun 16, 2014
    Wellington Home Improvements

    Will not use them again. Poor communication, promises not kept, would not return phone calls. Our job was small, and they made us feel unimportant because of that.

  • comment
    Area Of Satisfaction
    White Bear Lake, MN
    Jun 10, 2014

    Wellington Home Improvements provided us with the diamond grids that no other company seemed to be able to do.

  • comment
    Area Of Satisfaction
    Aurora, IL
    Jun 10, 2014

    The friendlyness and professionalism of everyone, the workmanship and cleanup afterwards, and the great quality of the window. We're very pleased and love opening these windows!

  • comment
    Area Of Satisfaction
    River Falls, WI
    Jun 06, 2014

    Jim was wonderful. The amount of communication and information was wonderful. The work crew was phenomenal. My mom says she has never seen a group of men so respectful. When she was over there they were so polite and talked to her. The windows are beautiful.

  • review
    Carrie C.
    River Falls, WI
    Jun 06, 2014
    Wellington Home Improvements

    The Wellington quality is second to none. The work crew does a fantastic job. It's a great quality and a great product. I am very satisfied.

  • comment
    Additional Comment
    St Paul, MN
    May 31, 2014

    I am so pleased. It was back in 2009 when we had Wellington put siding on our second story windows and we knew then that we had a good company to work with. That is when I called them to come put the gutter guards on and to install the garden window. I did not find a second opinion or research other companies because I was so certain of their company.

  • comment
    Area Of Satisfaction
    St Paul, MN
    May 31, 2014

    I am so satisfied with the product, particularly the look of it now that it is finished. The installation went so smootly. The workmen, and the crew were so considerate and business like. They installed everything without delay. There was no loitering. Another crew came out earlier than the crew who did the garden window. They put in gutters on which there are covers and I have noticed the benefits of that already.

  • review
    J.A.S.
    Hopkins, MN
    May 31, 2014
    Wellington Home Improvements

    Wellington clearly has the entire window replacement process down! We were extremely attracted to working with one company that took responsibility for all aspects of the project (schedule, window quality, installation quality, etc.). Most of all, we were impressed with the competence exhibited at every step in the process - they are truly at leaving their customers with a painless window upgrade experience!

  • comment
    Area Of Satisfaction
    Plymouth, MN
    May 27, 2014

    I was most satisfied with the installation speed, neatness, and quality of the windows. The installation caused the least disruption to our household that any construction ever has. The crew was all very easy to speak to and gave exlainations to any of my questions. The windows have already held up really well and I believe they have even cut our heating bills. We would definitely have Wellington Home Improvements back again. I would like to recognize Nick and Enver for their great service.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Best of Houzz 2014-Customer Satisfaction
  • Better Business Bureau
  • ENERGY STAR
  • +3 More
  • EPA Lead-Safe Certified Firm
  • GAF Certified Weather Stopper Roofing Contractor
  • Houzz
  • NARI Milwaukee Chapter
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Windows & doors (1,668)
  • Siding (918)
  • Gutters (910)
  • Roof (907)
  • Entry doors (10)
  • Townhouse (1)

Recent Activity

  • 7/25/14 Wellington Home Improvements received feedback from a customer in Plymouth, MN.
  • 7/24/14 Wellington Home Improvements received feedback from a customer in MINNETONKA, MN.
  • 7/19/14 Wellington Home Improvements received feedback from a customer in Muskego, WI.
  • 7/15/14 Wellington Home Improvements received feedback from a customer in Andover, MN.
  • 7/14/14 Wellington Home Improvements received feedback from 2 customers.

More about Wellington Home Improvements

As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Saint Paul, MN; Eden Prairie, MN; Waukesha, WI; Burnsville, MN; Eagan, MN; Plymouth, MN; Maple Grove, MN; and 273 other cities in Minnesota, Illinois and Wisconsin..

In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 1,083 out of 1,677 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.

Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Wellington Home Improvements since March of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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