Wellington Home Improvements
3938 Meadowbrook Rd.St. Louis Park, MN 55426(952) 933-6300

Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs!


Customer Feedback Summary

Of 1,938 customers surveyed, 1,232 responded (64%)
Likely to Recommend
89%
Professional & Organized
90%
Value
92%
Quality Of Workmanship
94%
Crew Respectful Of Property
94%
Installation Crew
94%
Clean & Safe
97%
Work Done Right
88%
Preperation Instructions Adequate
95%
Problem Resolution
84%
Quality Of Materials
95%
Sales Knowledge
93%
Schedule
90%
Communication
85%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

227 Ratings
174
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  • Wellington Home Improvements
    Review by Linda J. of Richfield, MN
    Jan 06, 2015

    The basement windows they installed were exactly what I needed and wanted. The old windows were in bad shape and let in cold air and were not at all secure.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Jeff P. of Apple Valley, MN
    Dec 29, 2014

    Wellington Home Improvements were great. Everything was done very well and Wellington Home Improvements did a very professional and great job.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by H.A.R. of Plymouth, MN
    Dec 29, 2014

    They were fantastic from the time I ordered the window. It actually came earlier than they said. The crew cleaned up after themselves. It was a pleasant process compared to another experience.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by S.M.A. of Woodbury, MN
    Dec 29, 2014

    We liked the packages we got. The salesperson was very professional and he walked us through all our options. We felt very comfortable with him. Overall the work was done very well and on time. We are happy with the quality of the work.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Rosemary N. of Apple Valley, MN
    Dec 20, 2014

    They were very well represented. Troy was great. We had 3 estimates and his was the best. They came highly recommended and the install team was very wonderful. I am very satisfied.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Charles M. of Greendale, WI
    Dec 20, 2014

    Putting in a window without having to change the paneling or wall paper was a big plus. The installation was fast and simple.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by R.A.M. of Milwaukee, WI
    Dec 20, 2014

    Installation crew was very knowledgeable and very respectful. Pleasure having them in the house.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Stephanie R. of Plymouth, MN
    Dec 13, 2014

    The windows are of the upmost quality and I think it is a good value. I like their windows.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by L.A.R. of Gurnee, IL
    Nov 03, 2014

    Quality of workmanship is not the same as 5 yrs. ago! I felt that the installation crew were rushing! The only way I would use them again; depends on the response time and corrective action that will be(I hope) taken.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Larry K. of Eagan, MN
    Nov 03, 2014

    Wellington Home Improvements were recommended to me by my oldest son. I was not happy about the fact it took them forever to get back with me on anything but I did recieve six percent off of my total purchase for paying in cash. I have held up mu part of the deal but Wellington Home Improvements has not held up theirs.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Ann E. of Eden Prairie, MN
    Oct 30, 2014

    I was initially concerned by some of the negative reviews but the experience was most satisfactory. The cost was less than competitors and the quality comparable.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Felicia Z. of Greenfield, WI
    Oct 28, 2014

    This order was placed in March. I kept calling, wondering why no one came to do the job for me. The man who was out here originally was let go, which I was not informed of. My daughter and grandson called them, and they sent George out to re-measure everything. Originally, the job was $500. Then, it went up to $800 and ended up at about $1300. It was inconsistent, but I had already paid my down payment, so I went with the job. It was stalled for a while, and when they sent someone out, the two installers told us that they weren't gutter installers. There was one issue where it wouldn't have gotten taken care of unless I had threatened them. They don't communicate among themselves or their customers properly.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Dick B. of Spring Lake Park, MN
    Oct 03, 2014

    Wellington Home Improvements did a great job on my project. Their staff was very professional. The quality of the windows was what I expected it to be. There were a couple of issues, but they were addressed right away. Everything was well done overall.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by E.A.K. of Long Lake, MN
    Sep 25, 2014

    I am a repeat customer and I have always been satisfied with the products and work provided by Wellington Home Improvements. I would recommend them to others.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Karen L. of Milwaukee, WI
    Sep 24, 2014

    Wellington did everything that they promised they would do. Everything was on time and done correctly. You could tell that the work was professionally done.

    Did you find this helpful? Yes
  • "Current Referrals" comment from Mequon, WI
    Sep 23, 2014

    If I meet any interested party, I will be sure to refer them to Wellington Home Improvements.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Richard L. of Evanston, IL
    Sep 19, 2014

    This is my 3rd experience with Wellington going back @ 20 years. First a kitchen window, then 8 awning windows and now 9 double hung. Love their windows! Look, quality and professionalism.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Richard K. of Cottage Grove, MN
    Sep 17, 2014

    I purchased new windows from Wellington because I was very impressed by the Patio door you installed after a hail storm totaled my old one. The quality and service was the very best which is why I am a return customer.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Plymouth, MN
    Sep 15, 2014

    The project was completed in a timely manner and the door looks great.

    Did you find this helpful? Yes
  • "Remodeling Concerns" comment from Arlington Hts, IL
    Sep 02, 2014

    They were very cooperative and addressed any concerns I had. They got straight to the point and the cost was fair.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Best of Houzz 2014-Customer Satisfaction
  • Better Business Bureau
  • ENERGY STAR
  • +3 More
  • EPA Lead-Safe Certified Firm
  • GAF Certified Weather Stopper Roofing Contractor
  • Houzz
  • NARI Milwaukee Chapter
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Windows & doors (1,929)
  • Siding (1,179)
  • Gutters (1,171)
  • Roof (1,168)
  • Entry doors (10)
  • Townhouse (1)

Recent Activity

  • 1/24/15 Wellington Home Improvements received feedback from a customer in Forest Lake, MN.
  • 1/15/15 Wellington Home Improvements received feedback from 3 customers.
  • 1/14/15 Wellington Home Improvements received feedback from a customer in Minneapolis, MN.
  • 1/13/15 Wellington Home Improvements received feedback from a customer in Mounds View, MN.
  • 1/13/15 Wellington Home Improvements received feedback from a customer in Palatine, IL.

More about Wellington Home Improvements

As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Waukesha, WI; Eden Prairie, MN; Saint Paul, MN; Burnsville, MN; Plymouth, MN; Eagan, MN; Edina, MN; and 290 other cities in Minnesota, Illinois, Wisconsin and Ohio.

In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 1,232 out of 1,938 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.

Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Wellington Home Improvements since March of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.

2015 Guildmaster Application

Wellington Home Improvements is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Wellington Home Improvements must survey all of their customers.

If you are a recent customer of Wellington Home Improvements and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Wellington Home Improvements's application.