Wellington Home Improvements
3938 Meadowbrook Rd.St. Louis Park, MN 55426(952) 933-6300

Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs!


Customer Feedback Summary

Of 2,070 customers surveyed, 1,300 responded (63%)
Likely to Recommend
88%
Professional & Organized
90%
Value
92%
Quality Of Workmanship
93%
Crew Respectful Of Property
94%
Installation Crew
94%
Clean & Safe
97%
Work Done Right
87%
Preperation Instructions Adequate
95%
Problem Resolution
84%
Quality Of Materials
95%
Sales Knowledge
92%
Schedule
90%
Communication
84%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

283 Ratings
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  • Wellington Home Improvements
    Review by Linda M. of Waukesha, WI
    May 27, 2015

    Our "slider" windows are constructed in such a way that the screens simply slide open when the window is unlocked, allowing easy access to our home. We are totally dissatisfied with the security level of the windows and disappointed that this "feature" was not pointed out to us before ordering the sliders.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Bruce H. of Rosemount, MN
    May 27, 2015

    I did not have a good experience with Wellington. I believe that their customer service is poor and would not recommend them to anyone else.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Bob N. of Little Canada, MN
    May 27, 2015

    I WAS VERY IMPRESSED WITH THE QUALITY OF THE PRODUCT AND THE PROFESSIONALISM OF THE CREW.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Carole C. of Bloomington, MN
    May 12, 2015

    The installation crew was especially careful during the part of the process that occurred during some rain showers. They cleaned up after themselves, but also prevented mess tracked in and out during the rain. Arron and Chris also explained process, care and potential maintenance. The new window/door exceeds my expectations for a replacement unit!

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Michael F. of Burnsville, MN
    May 03, 2015

    My first interaction with Troy was mostly positive. He gave a very good demo of the windows. When getting the right match for our woodwork he argued with me about the color match. I finally agreed to use the color he recommended and found out it didn't match. I talked to him again before the windows were installed and he said it was being taken care of. When the windows were installed the woodwork was not a match. I was frustrated and the installation crew was so good that we had them install the window as they were. The match was "close enough" so I didn't raise a complaint. We had two additional windows installed this spring and he did match the woodwork this time, and he instillation crew was again, excellent. I had a question about the cost and was under the understanding that these two windows would be included in the discount that we received with the 1st group of windows that were installed in Oct. of 2014. WE were told by Troy that if we ordered more windows within the year they would be included in the original discount. That didn't happen and we were told that because of the size(which were smaller than the original windows) there was a higher cost. Overall, I would not recommend people to use the windows if they have to work with Troy. WE are satisfied with how the windows work and the insulation value that was promised and did provide. The instillation crew was excellent and the windows are great. Tory also promised a $100 gift card to the people that referred me to wellington and he never delivered on this promise.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Helen H. of Pell Lake, WI
    Apr 29, 2015

    I couldn't be happier with the product and the professional attitude of everyone involved.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Bob B. of Cudahy, WI
    Apr 15, 2015

    Both my wife and I were pleased with the salesman's explanations and the installation of a variety of windows including a rather large bay window. The windows and installation were top notch. A small issue arose but Wellington took quick action. Overall we would say we got what we wanted.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by James P. of Minneapolis, MN
    Apr 09, 2015

    We've had Wellington install windows and patio doors prior to this. We were very satisfied with those. But this time it was lacking.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Tim M. of Brookfield, WI
    Mar 19, 2015

    I have been a repeat customer of Wellington Home Improvements. They continue to meet or exceed my expectations for quality, value and service.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Casey P. of Apple Valley, MN
    Mar 11, 2015

    Wellington Home Improvements backs up their products with their warranty. We just needed to have more insulation put into previous windows they had installed, and they did that without a problem.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Jean V. of Coon Rapids, MN
    Mar 03, 2015

    The installers went out of their way to make sure I was satisfied with the end result.

    Did you find this helpful? Yes
  • Comment from White Fish Bay, WI
    Feb 24, 2015

    Jeanne said that she was very happy with the crew and how professional and respectful they were. She said it was cold and wet and not the easiest process, but that the crew was fantastic and they did a beautiful job. very happy with crew/cold wet process

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Linda J. of Richfield, MN
    Jan 06, 2015

    The basement windows they installed were exactly what I needed and wanted. The old windows were in bad shape and let in cold air and were not at all secure.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Jeff P. of Apple Valley, MN
    Dec 29, 2014

    Wellington Home Improvements were great. Everything was done very well and Wellington Home Improvements did a very professional and great job.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by H.A.R. of Plymouth, MN
    Dec 29, 2014

    They were fantastic from the time I ordered the window. It actually came earlier than they said. The crew cleaned up after themselves. It was a pleasant process compared to another experience.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by S.M.A. of Woodbury, MN
    Dec 29, 2014

    We liked the packages we got. The salesperson was very professional and he walked us through all our options. We felt very comfortable with him. Overall the work was done very well and on time. We are happy with the quality of the work.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Rosemary N. of Apple Valley, MN
    Dec 20, 2014

    They were very well represented. Troy was great. We had 3 estimates and his was the best. They came highly recommended and the install team was very wonderful. I am very satisfied.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by R.A.M. of Milwaukee, WI
    Dec 20, 2014

    Installation crew was very knowledgeable and very respectful. Pleasure having them in the house.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Charles M. of Greendale, WI
    Dec 20, 2014

    Putting in a window without having to change the paneling or wall paper was a big plus. The installation was fast and simple.

    Did you find this helpful? Yes
  • Wellington Home Improvements
    Review by Stephanie R. of Plymouth, MN
    Dec 13, 2014

    The windows are of the upmost quality and I think it is a good value. I like their windows.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Best of Houzz 2014-Customer Satisfaction
  • Better Business Bureau
  • ENERGY STAR
  • +3 More
  • EPA Lead-Safe Certified Firm
  • GAF Certified Weather Stopper Roofing Contractor
  • Houzz
  • NARI Milwaukee Chapter
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014
Feedback Milestone
5 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (2,061)
  • Siding (1,311)
  • Gutters (1,303)
  • Roof (1,300)
  • Entry doors (10)
  • Townhouse (1)

Recent Activity

  • 5/27/15 Wellington Home Improvements received feedback from a customer in Saint Michael, MN.
  • 5/27/15 Wellington Home Improvements received feedback from a customer in Wales, WI.
  • 5/27/15 Wellington Home Improvements received feedback from 2 customers.
  • 5/27/15 Wellington Home Improvements received feedback from 2 customers.
  • 5/26/15 Wellington Home Improvements received feedback from a customer in Plymouth, MN.

More about Wellington Home Improvements

As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Eden Prairie, MN; Waukesha, WI; Saint Paul, MN; Eagan, MN; Burnsville, MN; Plymouth, MN; Maple Grove, MN; and 306 other cities in Minnesota, Wisconsin, Illinois and Ohio.

In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 1,300 out of 2,070 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.

Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Wellington Home Improvements since March of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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