Wellington Home Improvements
3938 Meadowbrook Rd.St. Louis Park, MN 55426(952) 933-6300

Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs! (more)


Customer Feedback Summary

Of 1,471 customers surveyed, 964 responded (66%)
Likely to Recommend
90%
Professional & Organized
92%
Value
93%
Quality Of Workmanship
94%
Communication
87%
Crew Respectful Of Property
95%
Installation Crew
95%
Clean & Safe
97%
Work Done Right
89%
Preperation Instructions Adequate
95%
Problem Resolution
87%
Quality Of Materials
95%
Sales Knowledge
94%
Schedule
92%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

148 Reviews
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  • review
    Randy R.
    Rogers, MN
    Apr 10, 2014
    Wellington Home Improvements

    The window product was of a high quality with competitive pricing. The sales technique was low pressure and easy going, and they were very knowledgeable. The installation crew was quick and clean. It took a half a day to put in my windows. I would recommend them to anyone who is considering a window replacement project at this time.

  • review
    R.A.A.
    Minneapolis, MN
    Mar 27, 2014
    Wellington Home Improvements

    Overall I am pretty satisfied with my experience with Wellington Home Improvements. When I told them I had issues they came right out to look at it and I trust that someone will be out to fix it soon. All in all I'd give them a pretty good mark. The biggest thing is that they were so neat and clean about themselves. I am very pleased. They did a great job.

  • review
    S.A.O.
    Plymouth, MN
    Mar 24, 2014
    Wellington Home Improvements

    Rather not.I can tell you that your WCCO spokesman Dave Lee is not very professional when he does his commercials . Comes accross over selling your company. Too much smoke and mirrors. He sounds like a used car salesman or a carnaval guy at a small town fair.

  • comment
    Area Of Satisfaction
    Germantown, WI
    Mar 17, 2014

    The quality of the product and the variety of the prices were great.

  • comment
    Area Of Satisfaction
    Wyoming, MN
    Mar 13, 2014

    We were very satisfied with how quickly they completed the job. They finished sooner than they quoted us.

  • comment
    Sales Knowledge
    Hartland, WI
    Mar 07, 2014

    Clif Jones did an excellent job of explaining all the choices and decisions that needed to be made for these windows, and he communicated & demonstrated the quality of Wellington Windows. I am convinced that the quality of his work during the sales process is what led to such a good result: the replacement of the windows for our screened-in porch.

  • comment
    Quality Of Materials
    Hartland, WI
    Mar 07, 2014

    Wellington Windows are vastly superior in quality to the other replacement window companies that we investigated. (These windows do NOT look cheap or ugly!) The profile of the window frames is minimal, which we appreciate.

  • review
    Vivian J.
    Schiller Park, IL
    Mar 04, 2014
    Wellington Home Improvements

    I feel that they did a very professional job. They were prompt in taking care of us. Overall, I thought they did an excellent job. Both times we used Wellington Home Improvements, we had a satisfactory experience with them. I would recommend them anytime I had the chance.

  • review
    J.A.C.
    Roseville, MN
    Feb 27, 2014
    Wellington Home Improvements

    Wellington Home Improvements is a window company that provides not only a great value, but also great service and a great product! I was pleased with my experience!

  • review
    Lynne S.
    Minneapolisd, MN
    Feb 24, 2014
    Wellington Home Improvements

    I feel like they offer a quality product, and the service staff is not pushy. They just show you what they have. I've gotten good deals from them, which was confirmed by a general contractor who has done other work on my house. It is a quality product, and I look for quality when I'm doing a replacement.

  • comment
    Area Of Satisfaction
    Aurora, IL
    Feb 20, 2014

    I am satisfied with the total experience; I am pleased with the professionalism, workmanship and clean-up. I did not have to worry about anything.

  • review
    Fran M.
    Aurora, IL
    Feb 20, 2014
    Wellington Home Improvements

    I am extremely satisfied with Wellington Home Improvements and I love my wooden windows. I have already referred two people and I would not hesitate to use this company again if needed. I am pleased with everything.

  • review
    Linn D.
    Watertown, MN
    Feb 18, 2014
    Wellington Home Improvements

    Wellington windows are beautiful, I was truly disappointed by the installers. They should have worked together to avoid dry wall damage, Jim should have told us that the installers do not know how to repair drywall when a window size is changed, they did a very poor job attempting to fix and I had to pay someone to come in and repair. The installers did not clean up after themselves in or outside. Wellington is expensive and I expected top notch installers. The windows themselves are designed and put together in factory and they are beautiful. Lynn D

  • comment
    Additional Comment
    Plymouth, MN
    Feb 17, 2014

    I am happy with the product, happy with the service, and love how it turned out.

  • review
    T.A.S.
    Minneapolis, MN
    Feb 10, 2014
    Wellington Home Improvements

    Wellington's salesman had a good pitch and the product looked great. The problem is the product is sub par, the installation was poor and the manufacturer was shotty.

  • comment
    Area Of Satisfaction
    Minneapolis, MN
    Feb 06, 2014

    I was most satisfied with the work crew. They were very respectful of my home and professional.

  • review
    Sandra M.
    Minneapolis, MN
    Feb 06, 2014
    Wellington Home Improvements

    . I have replaced most of my windows with wellington. I like the wood core, covered with the wood like finish to match all of the different woods I have in my old home.I like the ease of opening, and the solorsun block.I love my wellington windows

  • review
    Jim V.
    Burlington, WI
    Jan 26, 2014
    Wellington Home Improvements

    Unreliable installation schedule. Repeated rescheduling. In addition to the locked gate being left open and our dogs found wandering by the road, pieces of insulation were left scattered all over the outside of our home. Did not clean up well after install leaving us with much work to be done to return our home to it's original state. In spite of the fact that the window appear to be of excellent quality and are beautifully crafted we will never use Wellington Home Improvement again.

  • review
    M.A.J.
    Lake Elmo, MN
    Jan 15, 2014
    Wellington Home Improvements

    Over the years we have been very satisfyed with Wellingtons work, and the quality of its products. They respond quickly to problems, and honor their lifetime warrenty. Their installation staff are exceptionally knowledgable and courtious.

  • comment
    Installation Crew
    Saint Paul, MN
    Jan 09, 2014

    The guys were AWESOME! Friendly, hard working and kept everything clean, even during sub zero temperatures!

More Reviews & Comments

Affiliations

  • GuildQuality
  • Best of Houzz 2014-Customer Satisfaction
  • Better Business Bureau
  • ENERGY STAR
  • +3 More
  • EPA Lead-Safe Certified Firm
  • GAF Certified Weather Stopper Roofing Contractor
  • Houzz
  • NARI Milwaukee Chapter
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Windows & doors (1,462)
  • Siding (712)
  • Gutters (704)
  • Roof (701)
  • Entry doors (10)
  • Townhouse (1)

Recent Activity

  • 4/16/14 Wellington Home Improvements received feedback from a customer in Milwaukee, WI.
  • 4/16/14 Wellington Home Improvements received feedback from a customer in Milwaukee, WI.
  • 4/10/14 Wellington Home Improvements received feedback from a customer in St. Louis Park, MN.
  • 4/10/14 Wellington Home Improvements received feedback from 2 customers.
  • 4/07/14 Wellington Home Improvements received feedback from a customer in Burnsville, MN.

More about Wellington Home Improvements

As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Saint Paul, MN; Burnsville, MN; Eden Prairie, MN; Waukesha, WI; Edina, MN; Maple Grove, MN; Eagan, MN; and 266 other cities in Minnesota, Illinois and Wisconsin..

In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 964 out of 1,471 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Wellington Home Improvements since March of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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