Wellington Home Improvements
3938 Meadowbrook Rd.St. Louis Park, MN 55426(952) 933-6300

Wellington Home Improvements is dedicated to providing a full-range of quality products and services with outstanding customer service. Our experts will help you with your next Window, Roofing, Siding or Gutter replacement project. All of the products Wellington offers are focused on energy efficiency and quality - choose from our exclusive line of Energy Star rated vinyl replacement Wellington Windows and Wellington Patio Doors, Provia entry and storm doors, GAF roofing systems, seamless gutters, soffit, fascia and a variety of siding products. Let the experts at Wellington Home Improvements take care of all of your home improvement needs!


Customer Feedback Summary

Of 1,740 customers surveyed, 1,130 responded (65%)
Likely to Recommend
90%
Professional & Organized
91%
Value
93%
Quality Of Workmanship
94%
Crew Respectful Of Property
95%
Installation Crew
95%
Clean & Safe
97%
Work Done Right
89%
Preperation Instructions Adequate
95%
Problem Resolution
86%
Quality Of Materials
95%
Sales Knowledge
93%
Schedule
91%
Communication
86%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

173 Reviews
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  • review
    Dick B.
    Spring Lake Park, MN
    Oct 03, 2014
    Wellington Home Improvements

    Wellington Home Improvements did a great job on my project. Their staff was very professional. The quality of the windows was what I expected it to be. There were a couple of issues, but they were addressed right away. Everything was well done overall.

    Did you find this helpful? Yes
  • review
    E.A.K.
    Long Lake, MN
    Sep 25, 2014
    Wellington Home Improvements

    I am a repeat customer and I have always been satisfied with the products and work provided by Wellington Home Improvements. I would recommend them to others.

    Did you find this helpful? Yes
  • review
    Karen L.
    Milwaukee, WI
    Sep 24, 2014
    Wellington Home Improvements

    Wellington did everything that they promised they would do. Everything was on time and done correctly. You could tell that the work was professionally done.

    Did you find this helpful? Yes
  • comment
    Current Referrals
    Mequon, WI
    Sep 23, 2014

    If I meet any interested party, I will be sure to refer them to Wellington Home Improvements.

    Did you find this helpful? Yes
  • review
    Richard L.
    Evanston, IL
    Sep 19, 2014
    Wellington Home Improvements

    This is my 3rd experience with Wellington going back @ 20 years. First a kitchen window, then 8 awning windows and now 9 double hung. Love their windows! Look, quality and professionalism.

    Did you find this helpful? Yes
  • review
    Richard K.
    Cottage Grove, MN
    Sep 17, 2014
    Wellington Home Improvements

    I purchased new windows from Wellington because I was very impressed by the Patio door you installed after a hail storm totaled my old one. The quality and service was the very best which is why I am a return customer.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Plymouth, MN
    Sep 15, 2014

    The project was completed in a timely manner and the door looks great.

    Did you find this helpful? Yes
  • comment
    Remodeling Concerns
    Arlington Hts, IL
    Sep 02, 2014

    They were very cooperative and addressed any concerns I had. They got straight to the point and the cost was fair.

    Did you find this helpful? Yes
  • review
    Kevin H.
    Brooklyn Park, MN
    Aug 21, 2014
    Wellington Home Improvements

    All members of Wellington's staff seamed to care about me, the customer, and how they represented Wellington. They were courteous, helpful, friendly, answered all my questions, took the time needed to explain things and addressed my concerns. The sales and management staff were very willing to help design and produce windows that were a different shape and size then the ones being replaced. The installers seamed to enjoy the added challenge of resizing the openings for the new windows.

    Did you find this helpful? Yes
  • review
    W.A.S.
    Roseville, MN
    Aug 18, 2014
    Wellington Home Improvements

    We are very dissatisfied with Wellington Home Improvements. They need to become more professional and focus on the customer. Wellington Home Improvements lacks commitment and honesty.

    Did you find this helpful? Yes
  • review
    P.A.M.
    Eden Prairie, MN
    Aug 14, 2014
    Wellington Home Improvements

    This is the third time I've had Wellington come out to fix windows and/or doors. We've been very pleased with the product, workmanship, and the service we get from Wellington.

    Did you find this helpful? Yes
  • review
    Barb B.
    Waukesha, WI
    Aug 11, 2014
    Wellington Home Improvements

    There is the good and the bad. The quality is great, and on the downside the communication was not there and you have to stay on top of them to schedule anything. Customers need to be kept up to date.

    Did you find this helpful? Yes
  • review
    N.A.J.
    Plymouth, MN
    Aug 08, 2014
    Wellington Home Improvements

    Overall we are very happy with our new windows. They had everything replaced within 3 days. The men doing the install are very friendly and efficent in their work. The only downside we have is the lack of communication. I had to call or email in order to hear fro anyone. Communitcation between departments/employees isn't the greatest as well.

    Did you find this helpful? Yes
  • review
    D.A.N.
    Rogers, MN
    Aug 06, 2014
    Wellington Home Improvements

    Buyer beware!!! Be cautious of paying full amounts at the time of order. You need to initiate communication on project status and timing. Their installation crews lack professionalism and lack quality craftsmanship. You can expect post installations issues to arrive, and the company's unwillingness to remedy the product service related issues that arise during the process. The company scheduling and project departments were very disorganized, and lacked knowledge on my order's status and installation time.

    Did you find this helpful? Yes
  • review
    S.A.M.
    Skokie, IL
    Aug 06, 2014
    Wellington Home Improvements

    We made a very good choice in our condominium by voting in Wellington Home Improvements to provide service. We examined several companies and they exceeded our needs. They have been wonderful, creative, and fixed problems the builders left behind. They are a good company for anyone in our situation with a condominium. They use up to date products and follow up diligently.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Watertown, WI
    Aug 01, 2014

    The product that I have is beautiful and functional. I am very happy with how it looks and performs.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Muskego, WI
    Jul 19, 2014

    I had bought some bow windows from Wellington Home Improvements the year before last. They performed very well, so I bought them again.

    Did you find this helpful? Yes
  • comment
    Additional Comment
    Milwaukee, WI
    Jul 14, 2014

    I am very pleased with the window. I think that Wellington has a very good product and would certainly use them again. We are considering some windows next year and I will definitely use Wellington.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Minneapolis, MN
    Jul 08, 2014

    I was most satisfied with the quality of their workers. They were good people, they meant business. I felt comfortable leaving them in my home and in their ability to do the job.

    Did you find this helpful? Yes
  • review
    B.A.L.
    Glenview, IL
    Jul 07, 2014
    Wellington Home Improvements

    Wellington Home Improvements always live up to my expectations, and I would recommend them to my best friend. I will be contacting them for future projects.

    Did you find this helpful? Yes
    Response From
    Wellington Home Improvements
    Jul 07, 2014

    Thank you so much for the wonderful review! We are so appreciative of the referrals and your wanting to business with us in the future!

More Reviews & Comments

Affiliations

  • GuildQuality
  • Best of Houzz 2014-Customer Satisfaction
  • Better Business Bureau
  • ENERGY STAR
  • +3 More
  • EPA Lead-Safe Certified Firm
  • GAF Certified Weather Stopper Roofing Contractor
  • Houzz
  • NARI Milwaukee Chapter
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Windows & doors (1,798)
  • Siding (1,048)
  • Gutters (1,040)
  • Roof (1,037)
  • Entry doors (10)
  • Townhouse (1)

Recent Activity

  • 10/15/14 Wellington Home Improvements received feedback from a customer in Minneapolis, MN.
  • 10/09/14 Wellington Home Improvements received feedback from a customer in Minneapolis, MN.
  • 10/03/14 Wellington Home Improvements received feedback from a customer in Spring Lake Park, MN.
  • 9/25/14 Wellington Home Improvements received feedback from a customer in Long Lake, MN.
  • 9/24/14 Wellington Home Improvements received feedback from a customer in Waukesha, WI.

More about Wellington Home Improvements

As a GuildQuality Guildmember, Wellington Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Wellington Home Improvements in Minneapolis, MN; Milwaukee, WI; Bloomington, MN; Saint Paul, MN; Eden Prairie, MN; Waukesha, WI; Burnsville, MN; Plymouth, MN; Eagan, MN; Edina, MN; and 277 other cities in Minnesota, Illinois, Wisconsin and Ohio..

In this report, Wellington Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in March 2012. In that time, 1,130 out of 1,740 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Wellington Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Wellington Home Improvements customer, and if Wellington Home Improvements completed work for you after March of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Wellington Home Improvements since March of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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