We had an amazing experience with Cipriani Remodeling Solutions. They were very helpful, honest, always easily accessible, and ready to take care of anything we needed. They worked with us from a budget standpoint, which we appreciated, to make sure we could afford everything we wanted to do.
Recognized Excellence - I'd like to recognize the designer, Kesey Glenn, and the project manager, Shawn Mertz for their exceptional service. I'd also want to mention a worker named Mark, who was superb, but whose last name I don't remember.
Areas Of Satisfaction - They met or exceeded in everything else; on time, efficient, extremely professional, work beautifully, perfectly done, went above and beyond with requests, very respectful of me, my home and my pets. I have a beautiful kitchen and it is perfect.
The reason for recommending Cipriani is simple...trust. I trust them in my home, I trust them to do a great job, I trust them to deliver a remodel that has amazing quality.
I would absolutely recommend Cipriani to friends and family. My experience with the Cipriani team was a complete professional collaboration from the start.
Clean - The dust protection that Cipriani provided during the project was outstanding. I was pleasantly surprised at the level of effort the on-site crew went to, to keep the construction dust and debris to a minimum. My neighbors remarked at how clean Cipriani kept the job site clean outside on my property. Everyday the site was cleaned up and any construction material outside was left organized and covered.
Safe - Cipriani and their trade partners exercised safety precautions during the project.
Respectful - Cipriani staff and their trade partners were extremely respectful and I really enjoyed being a part of the project as it was implemented. Even something as simple as listening to music on the job site, the person would ask permission before they would turn on a radio. If someone came in on the part of the house that wasn't under construction, they would either take their shoes off or cover their shoes with the floor protection shoe covers.
Communication - Communication is where Cipriani excels. No question went unanswered. I could ask any question from any Cipriani team member or a trade partner and they were happy to answer or provide feedback.
Quality Of Materials - I am so happy with the addition, new Provia windows, and kitchen. Cipriani went above and beyond to match my house siding color and roof color and materials. However the smallest detail gets the most attention and that is the round bead that was used around the windows and door ways. I have had so many people comment on the round bead and what a classy statement it makes for the remodel.
Quality Of Workmanship - The quality is second to none. I am the lucky recipient of some beautiful crown moulding in my kitchen, round bead through out the house, custom window sills, an exquisite barn door and so many other features that now make my home personalized to my needs now and in the future. After this remodel, I can comfortably stay in my home as my forever home.
Problem Resolution - This is another area Cipriani excels in. There were some challenges with building material supplies but Cipriani reached out to many suppliers to get the materials needed to match the addition exterior into the existing house exterior.
Professional & Organized - Everyone at Cipriani is focused on providing top level customer service and it shines through with how well they are organized and the professionalism they bring to the project. I live in a community with an HOA and during the application process, Cipriani submitted a binder with the plans for the project. The HOA application went smoothly and was approved almost instantly.
Schedule - 100% Kevin at Cipriani sent over a huge schedule chart was put up and every week I could look at the chart and know what would be accomplished that week.
Value - Absolutely. Being on-site during the project and seeing first hand the level of effort, product/material quality, and the craftsmanship that it takes to build a successful project that exceeds customer expectations and meets every changing building codes, I feel like my money was well spent.
Sales Knowledge - The sales process was easy, the design of the addition and kitchen remodel sold itself.
Design - I couldn't be happier with the design, I have a dream kitchen with a butler's pantry, my home office designed as a future four seasons room, new windows throughout, and everything flows seamlessly.
Recognized Excellence - I would like to recognize and give my heartfelt thanks to the following professionals: Melissa for taking my call, bringing Kelsey onto the project, and to both of them for designing my dream home. Their eye for design will forever be attached to the butler's pantry. To Nick Z, for being a phenomenal project manager, great collaborator, and overall a perfect personality to work with. To Rich, for being a sound board to bounce questions off of, above and beyond customer service skills, great carpentry work, and was fantastic at providing the long view of the what would be the finished product. To Andre, incredible eye for detail, artisan quality for the crown moulding install in my kitchen, and your fun presence on the project site. To Dan B, Austin, Mark, Doug, and Jessey, you guys brought top notch carpentry workmanship and an outstanding focus on exceeding customer expectations. To Jesse, every time a compliment is made on the round bead, I will remember how meticulous and refined your workmanship is, I hope you are enjoying retirement.
Areas Of Satisfaction - I feel like the experience as a whole exceeded my expectations. Halfway through the project, I wanted to purchase another home because I enjoyed watching my vision come to life and wanted to extend the excitement to another project.
Additional Comments - I would like to recognize and give a heartfelt thanks to Cipriani's trade partners: Tom McCall (addition foundation), Roger MacMichael (excavation), JA Fine Construction (roof trusses and framing), Gasper Roofing and Siding, Neal Bros Plumbing (John), ERH Power (Joe, John, and Trevor), Universal Supply, Peter Lumber, Carter Lumber, ABC Supply, Billows, Avalon Flooring, and Top Knob.
Recognized Excellence - Anne’s design sense made everything work. Andre produced high quality work and was a joy to have around.
Recognized Excellence - Nick, Doug, and Melissa - they were fantastic!
Areas Of Satisfaction - workmanship, communication, schedule
Additional Comments - The team was beyond wonderful and I'm so glad I went with Cipriani! Our house feels amazing and the team treated it with the utmost respect. Thank you!!!!
Recognized Excellence - Everyone we worked with! Kathryn, Shawn, Dan, Kevin all were a pleasure to work with.
Areas For Improvement - Cannot think of anything that could be improved. Don’t mess with perfection!
Areas Of Satisfaction - In every way! From planning to design to installation it was wonderful.
Additional Comments - First rate all the way.
I 100% recommend Cipriani’s. Great team all the way around from beginning to end.
Design - The design process is why we went with Cipriani.
Recognized Excellence - Jim, Kelsey, Kevin, and the whole team were awesome.
Additional Comments - I look forward to working with Cipriani again at some point in the future.
This was our third remodeling project done by Cipriani. They go above and beyond to make everything goes smoothly and less stressful. I have recommended Cipriani to several friends, and one hired them to do a master bathroom remodel. Cipriani is the only contractor that I would trust wholeheartedly.
Quality Of Workmanship - The workmanship was of high quality. Ray Quigley does meticulous trim work. He was constantly checking and remediated any little thing and in my case, it was all little. If a tiny mark was noted, it was fixed! He has great patience when I would point out minor faults.
Professional & Organized - I loved the daily chart that told us what to expect every day. It helped us see the progress of the project.
Recognized Excellence - Kelsey Glenn was our design consultant. She was very knowledgeable in all aspects of our project and helped me make decisions when I was questioning myself. Kelsey is very patient and kind, and she helped me minimize the stressful part of remodeling. I also want to recognize our Project Manager, Ray Quigley as well as Jesse, Dan D., and Jessie for their quality of workmanship and the personalities of everyone that worked here. They were so helpful and went above and beyond.
Areas Of Satisfaction - They did everything I needed, and anything I had a problem with, they would correct. I would never go to anyone but them.
Additional Comments - This is my third time using Cipriani. They are such a great company. They did one project for me almost 13 years ago, and one of the owners noticed I was having some issues with it from another project I had done. The company replaced the sink for me as well as fixing a crack in the ceiling and fixed some nail holes.
I would highly recommend them. Their work is quality, and the entire team is knowledgeable and professional. They left our entire home beautiful.
Areas For Improvement - They did not fall short of my expectations. I am going to use them again for another project.
Areas Of Satisfaction - They met/exceeded my expectations with the quality of materials and the final product. It was just as they predicted it in the pictures, but seeing it is even better.
Additional Comments - Anyone who needs any remodeling done, Cipriani Remodeling Solutions is the way to go. Don't waste your time with other companies, because the quality is not the same.
Having heard horror stories from family and friends for years about remodeling projects, Cipriani clearly dispelled all of our fears. They coordinated every aspect of the project. Outside contractors were on time, supervised and adhered to Cipriani standards. Most appreciated was their attention to dust abatement. We were able to live in our bedroom while the master bathroom and master closet were demolished and then rebuilt.
Clean - Workers left my place cleaned every time they left. There was little dust due to all the precautions taken.
Safe - They were very careful to leave clear pathways and tools were kept in designated areas. Safety was never a concern.
Respectful - Everyone treated me with respect and they treated each other with respect. I will miss seeing the team.
Communication - The communication was stellar. All texts, e-mails were answered promptly and clearly. They always checked to see if I had any concerns or questions.
Quality Of Materials - I was totally pleased with the quality of materials.
Quality Of Workmanship - The workmanship was of high quality. Supervisors constantly checked and remediated any little thing and in my case, it was all little. If a tiny mark was noted, it was fixed !
Problem Resolution - I honestly had no problems but based on my experience with everything, I am positive they would have resolved any issues
Professional & Organized - I loved the chart that told me what to expect every day. Everyday matched what they said they would accomplish.
Schedule - I think my team finished a bit ahead of schedule which is pretty amazing.
Value - A beautiful outcome with a professional team led to a stress free experience. That is value !
Design - I loved the design plans right from the beginning and was so happy with all the choices at the end.
Recognized Excellence - I would like a shout out for Susan, Nick, Doug and Jesse. The person who did the tile and backsplash is a perfectionist. I wam deeply appreciative. Susan helped me with all of choices and gave me lots of confidence, Nick made sure the job ran smoothly and listened to some grandchildren sports bragging. Jesse and Doug worked hard and diligent workers who were mannerly and pleasant to have in my home.
Areas For Improvement - Honest, I see no areas that need improvement. I would be happy to speak with any future customer that would like a reference. You were all top notch!
Areas Of Satisfaction - You exceeded my expectations in every way.
Additional Comments - You exceeded my expectations in every area. All I have ever heard is groans from people when they talked about their remodeling experience. All you will hear from me is clapping and joy. I really hope you will give my phone number out to potential customers who want a referral. I can’t imagine a better company and team.
We love our new kitchen and are very happy we chose Cipriani!
Areas Of Satisfaction - Everything was wonderful! Our kitchen is perfect!
Additional Comments - We were pleasantly surprised by the entire experience, and most especially, by the final result.
Sue Faramelli did a great job on the design of our basement and she was extremely helpful! We love the finished project! We would use Sue and Cipriani Remodeling Solutions again on future projects and highly recommend them!
Recognized Excellence - Sue Faramelli is extremely knowledgeable and professional. She had great ideas for the design that made the most of our basement remodel!
Areas Of Satisfaction - Outstanding design and quality craftsmanship!
Additional Comments - The finished project far exceeded our expectations! We highly recommend Sue Faramelli and Cipriani!
All work was of the highest quality, completed on or ahead of the original schedule. The company was very attentive to my needs and accommodating on work scheduling to result in the least disruptions to daily life
Recognized Excellence - Shawn Mertz is an excellent project manager. He went out of his way to ensure all of my questions were answered and ask my needs met. He is also an excellent craftsman, paying close attention to derail
Recognized Excellence - This is the second project I contacted to Cipriani, and had Shawn Mertz as my project manager. Shawn was great to work with. Communication was excellent, the workmanship on the items he performed was excellent, be kept the project on schedule despite some subcontract problems, be was attentive to detail, and was very accommodating to my needs during the project
We got what we expected, and I am very happy with the project.
Very pleased with everything from the very start of the project and throughout the completion.
Communication - Excellent communication throughout the project. Jim, our project manager, always advised us of what was going to be happening, who, what and when things would be done.
Quality Of Workmanship - Excellent workmanship.
Recognized Excellence - Everyone we met from Cipriani was great, starting with our designer Sue Faramelli for bring to fruition our thoughts, needs and ideas. Jim Z our project manager, who was always available and worked out any issues that occurred. All the subs, Harold Mas and crew, Joe our electrician, the sheet rock guys, the flooring and painters, were great. Everyone connected with Cipriani Remodeling Solutions were professional, friendly, meticulous and fantastic to work with! Thank you all!
I would like to thank everyone at Cipriani’s for their expertise and efforts to make our kitchen renovation a smashing success. But I especially I would like to Francesca Ray and Danny. Francesca took me through the design process step by step. She held my hand without her I would have been completely overwhelmed. She pointed me in the right direction and made great suggestions that I would have never thought of. I love every aspect of the kitchen. Ray kept the workflow in an efficient and timely manner. He kept us appraised of each step along the way. He promised to have a working kitchen for us by Christmas and he delivered. Danny is talented in all his endeavors and has such an eye for detail and precision. He takes such pride in his work, as he should because it is excellent. Also would like to thank the electricians, plumber and Classic Rock for their high quality of professionalism and expertise
They were very professional and organized.
Recognized Excellence - The project manager was Ray, and he was fantastic. He always responded to any queries or worries I might have had.
Areas Of Satisfaction - They met my expectations with the entire project.
Additional Comments - They were an absolutely wonderful company to work with.
Great company to work with!
Recognized Excellence - Rob Blank was wonderful to work with, he respected our home and communicated with us as needed. He did a fantastic job!
Recognized Excellence - We would like to thank Rob our project manager for his wonderful work and Rebecca for our design. Both were very professional and respected our wishes throughout the process!
They were wonderful. A friend has already used them based on recommendation and they were pleased as well.
Recognized Excellence - Sue Faramelli, Nick Z and Doug. Doug would even bring in my trash can if he saw it at the curb empty. All around nice guy.
Areas Of Satisfaction - Quick problem solving, and ensured customer happiness.
Additional Comments - Though Cipriani might be a little more expensive than some companies, customer service and customer satisfaction are worth the cost.
They are very easy to work with and phenomenal work.
Recognized Excellence - I would like to recognize Melissa, the designer. She has my vision. I would like to recognize Doug, he did all the work. His eye for detail and quality of work is phenomenal.
Areas Of Satisfaction - They met and exceeded all of my expectations.
Cipriani is the GOLD STANDARD! My home looks amazing now - so much better than I hoped or thought was even possible. I am already making plans to have them come back and do two more bathrooms, the kitchen, and build a new deck and outdoor kitchen. I can’t wait!
Respectful - Their guys were all super nice human beings, it felt like family was helping us fix up the house. No lie.
Communication - Great communication. I always felt like I knew what was going on and my concerns were being met and resolved promptly. Super quick response time on the group text.
Problem Resolution - Lots of great ideas on how to make things work when the old house wasn’t cooperating.
Schedule - The only changes in schedule happened because I loved what they were doing and added more to the job.
Value - Worth every penny.
Sales Knowledge - Anne was super attentive and had great taste. I am glad I trusted her. So classy!
Design - What a huge upgrade! Our 50 year old house is moving seamlessly into the 21st century, while still looking like a midcentury modern gem.
Recognized Excellence - Everyone was amazing! I have so much praise for the entire team!
Areas Of Satisfaction - Exceed all expectations and I am excited to do other parts over the house now!
Areas Of Satisfaction - Kelsey gave us fantastic support and guidance with the design aspects of our kitchen which we greatly appreciated. TJ always communicated with us and kept us apprised of status and how things were progressing with our project. He also consulted with us and made good suggestions on build out decisions that we might not have otherwise considered.