Craftsmanship with Personal Service is the foundation Reborn Cabinets is built upon. Founded in 1983, excellence in quality and service is our commitment to our customers. (more)
There were some hiccups but I've worked with contractors for a long time and that is to be expected but they wee all very nice and helpful.
This is the second time we have used Reborn. First was for our kitchen remodel and second for all our bathrooms. We were highly satisfied with both projects.
I thought that Michael Young, my in house salesperson, was very helpful. Also Michael Carter, my installer, was excellent.
We are very pleased with our kitchen cabinets and the granite countertop.
Sales personal, don't believe them look at every item they suggest you think you're receiving one thing then find out you signed up for something else we expected high quality wall to wall glass door to shower then received shower door with 4 inches stainless steel each side The floor to shower is not anti skid which I thought was the law
Reborn was a pleasure to work with. We got off to a little bit of a rocky start but my concerns were promptly dealt with and I love my new kitchen.
They have very professional organization. Everything that they did was top notch and I would recommend them to anybody. I had hesitations, but after seeing their job and their professionalism I would recommend them.
Everything was done how I expected it to be done. The quality of the cabinet itself is far superior to the product refacing that we had eighteen years ago.
I hear them advertised on the radio all the time and they've been family owned for a long time. That means something to me.
I was concerned about the cost of doing the remodeling, the time it would take, and the quality of material. Everything fell into our timeline and budget.
It was something both my wife and I looked at. We saw Reborn at a home show. We were thinking of remodeling and they had the fastest, least expensive way to do it.
I like the price, and antimicrobial layers. I like the fact that I could choose the seat. I like that they could come in and take out the old tub and give me a shower, like in the ad.
The folks at Reborn Cabinets provided us with quality advice on our bathroom remodel, very insightful & patient help during selection of the materials, and top tier craftsmanship during the installation process. They are well organized, very much attentive to customer needs, and deliver remarkable results. Our neighbors want to point and click on our remodeled bathroom and have it delivered to their homes.
I am very happy with my beautiful kitchen.
They were a great company, and they did a fantastic job. I was really pleased with their work, and they made my whole kitchen look wonderful.
I am very happy with our job.
The crew was efficient, clean and courteous.
Even though I would have to evaluate the new shower as having been quite expensive, ultimately I felt okay about what I paid for it. Despite certain glitches, which I'll detail a bit below, I'm very happy with my new shower. It really does look great and the team that installed it got the job done in about 8 hours, start to finish, and left the place in very tidy condition.The glitches aren't huge deals, but they are:- Problems arranging for the in-home consultation; took almost two months for the appointment.- Original installation dates were Friday and Saturday of Memorial Day weekend; a holiday weekend? Really?- I didn't get a confirmation call by Friday confirming the Monday installation; I had to call Reborn for it.- After the installation, a small cover piece was found to be missing; I was told the piece would be located and delivered within the next few days; no word from anyone about it for over two weeks. I've finally been promised delivery of it a few more days from now.- I inquired about protective coating on my glass shower doors; was told a 'treatment kit' would be delivered to me; haven't seen it.- Very surprised that I didn't get any kind of follow-up from Reborn about the installation asking about my satisfaction or lack thereof. This survey wouldn't meet my expectation.- When I was finally able to ask someone about the problem of all the water spotting on the shower doors, I was told the care instructions were on the back of the contract; it didn't strike me as a very intuitive place to look for care and maintenance instructions; might have been a good idea for someone to bring that to my attention.Still, all in all, love the new shower.
Fast, efficient, knowledgeable, quality driven, and accessible.
Their work is excellent. The quality and management were great, and they were on-time. So far, they've tried to fix problems before they get out of hand. They are fixing my problem where they used rubber bumpers. The rubber takes the paint right off. I'm not happy with that, but they are working with me to restore it. However, their office staff is unaware of customer issues.
As a GuildQuality Guildmember, Reborn Cabinets, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Reborn Cabinets, Inc. in Anaheim, CA; Mission Viejo, CA; Huntington Beach, CA; Irvine, CA; Yorba Linda, CA; Orange, CA; Placentia, CA; Laguna Niguel, CA; Corona, CA; Long Beach, CA; and 255 other cities in California.
In this report, Reborn Cabinets, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 2,154 out of 3,440 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.
Reborn Cabinets, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Reborn Cabinets, Inc. customer, and if Reborn Cabinets, Inc. completed work for you after October of 2011 but you haven't yet received a survey, please let us know.