Reborn Cabinets, Inc.
2981 E. La Palma Ave.Anahem, CA 92806(888) 973-2676

Craftsmanship with Personal Service is the foundation Reborn Cabinets is built upon. Founded in 1983, excellence in quality and service is our commitment to our customers. (more)


Customer Feedback Summary

Of 3,178 customers surveyed, 2,025 responded (64%)
Value
90%
Sales Knowledge
92%
Likely to Recommend
89%
Construction Quality
94%
Professional & Organized
91%
Installer Professionalism
95%
Project Team Lead Professionalism
88%
Clean & Safe
98%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

524 Ratings
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  • Reborn Cabinets, Inc.
    Review by P.D.L. of Mission Viejo, CA
    May 25, 2015

    All went well at the start and continued most of the way through with a large snag. My new stove did not work and after 4 visits and 3 parts replacements by the appliance repair man, it was discovered that the man Reborn sent to install the cord connecting the stove to the wall plug had been incorrectly installed. When it was correctly installed, my stove worked just fine. I was without an oven for6 weeks because of this.It also took several calls to Mr. John Agee before my bar side counter top underside was finished right. It was left wide open with shims falling out and the raw wood showing. He insisted this was the way they always left them. I photo was taken and when he finally looked at it, he sent an email to a man to come out and finish it. He never contacted me, I only received a copy of the email It was finally finished and the man did a very nice job.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Tamara R. of Orange, CA
    May 15, 2015

    Overall, Reborn did a good job, enough that I would use them again. Most of the staff was professional, the quality of the product is excellent, most of the workers cleaned up after themselves, and they mostly kept on schedule. We had two delays. My biggest complaint was that the project started 3 weeks later than it was supposed to. Without going into all the details of that delay, I would suggest that if you use Reborn, you ask lots of questions and make sure you are really clear as to the time frame for the process (that is, even the process before the project actually starts). Another part that got off schedule was not Reborn's fault, but the fact that my vent hood arrived dented and that caused the following parts of the job to also be delayed. But our 3.5-week complete kitchen remodel only went over by one week. I did like the online portal which showed what would be happening each day of the job and that I could see the schedule from beginning to end even before the project began. They also call you every day to tell you when the workers will arrive the following day. And they usually give you a 2-hour window, which is so much better than the usual 4-hour window. And on almost every occasion, they arrived right at the beginning of that window. My biggest complaint was that the communication (when questions or issues did arise) could have been better. But again, overall it went well and I would use them again.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Gayle A. of San Diego, CA
    Apr 25, 2015

    We were very satisfied and so impressed with the professionalism of the subcontractors. They were just amazing. Every time I walk into my bathroom it makes me smile.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Nora N. of San Diego, CA
    Apr 23, 2015

    My kitchen counter was the original counter when this condominium was built 40 years ago. The white tile and grout were ugly and stained. Along the years it has gone through very poor revisions. Reborn made my little kitchen look a hundred times better.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Sandi F. of Chula Vista, CA
    Apr 21, 2015

    I was very pleased with the service I received and the shower I had put in so went way above my expectations, I love it. Would recommend Reborn to anyone.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Justin S. of Rancho Palos Verdes, CA
    Apr 21, 2015

    The name is NOT Justin S - It is Judith Smith

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Kay H. of Mission Viejo, CA
    Apr 17, 2015

    We found them to be prompt, professional and knowledgeable. Their workmanship was wonderful. The price on the cabinets was better than replacing the entire set. They did an excellent job and we were very happy with them.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Linda L. of Fountain Valley, CA
    Apr 14, 2015

    It's hard to assign a number in some cases, because the subs varied from high to low.We suffered because of a change in team leadership in the middle of the job.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Nancy F. of Garden Grove, CA
    Apr 13, 2015

    Great workmanship. I had my kitchen and then my bathroom done by them. The two brothers who put the bathroom in did an outstanding job. I would highly recommend them. They are a little higher in price but they match the lower bids.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Judy G. of Mission Viejo, CA
    Apr 12, 2015

    We were especially happy with each or the teams who came to our home. The Demo was efficient, carefully done, and everything was cleaned up when they left. They also helped us move our appliances to the garage so we could still function during the process. The Cabinet refacing was superb, it was completed in three days as promised. The granite and backsplash installation was quick, painless and precise. Every person who came here was courteous professional, and prepared to complete their portion of the project efficiently.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Josie P. of Winchester, CA
    Apr 09, 2015

    Our kitchen transformation is nothing short of perfection. From initial contact with sales through completion of project the Reborn Cabinet team was excellent! 5 Stars of course!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Rancho Cucamonga, CA
    Apr 08, 2015

    Michael Carver was the cabinet installer and worked all by himself coming in at 8 am and staying until the job was done each day. I didn't see him take a break. When he saw something that should be of concern he informed me and I made the decision. Chris Bennett also took my calls and even finished the carpentry work under the bar for me. I have no complaints about the workmen, they knew their jobs and worked diligently.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Rancho Cucamonga, CA
    Apr 08, 2015

    Probably in how fast everything was completed.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Jackie M. of Rancho Cucamonga, CA
    Apr 08, 2015

    Reborn Cabinets did just what I needed and wanted done for my kitchen. I decided on what I wanted done pretty fast but was able to make one change on the type of counter. The best thing about their work was that it was done in a timely manner and little cleanup from the work done. The workmen moved fast and did not quit until they were done. I love the look of my kitchen. It looks like a new house.

    Did you find this helpful? Yes
  • "Enhance Experience" comment from Rancho Cucamonga, CA
    Apr 08, 2015

    My biggest concern was getting the sink completed with the plumber coming in to do the job. As it turned out my plumber was available and even came over to finish everything when I called. The counters were put in on Friday and the plumber came over to finish on Saturday. So, I was very happy.

    Did you find this helpful? Yes
  • "Value" comment from Irvine, CA
    Apr 07, 2015

    We are satisfied but we don't know if we could have gotten a better quality for a cheaper price.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Irvine, CA
    Apr 07, 2015

    I was most satisfied with Reborn Cabinets, Inc. because the fit and finish of the counter tops. They matched the seams and the book ending the sheets of granite so the pattern flows. The seams are not noticeable at all.

    Did you find this helpful? Yes
  • "Remodeling Concerns" comment from Irvine, CA
    Apr 07, 2015

    Our only concern was about a domino effect that all we really needed was to replace the counter tops but that we would need to replace the back splash and everything else that comes with that change. We knew that it would take several days of one of us being home to be there for each crew doing their job. Reborn did everything to make sure that the process was seamless as possible.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cypress, CA
    Apr 07, 2015

    The look and quality is very good. I am very happy.

    Did you find this helpful? Yes
  • "Value" comment from Foothill Ranch, CA
    Apr 06, 2015

    The tile guy was very good. The cabinet guy called me with any questions that I might've had. I'm very happy and I've recommended them several times.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Better Business Bureau
  • National Kitchen and Bath Association
  • Remodeling Magazine - Remodeling 550
  • Replacement Contractor Magazine Replacement 100
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012
Feedback Milestone
10 Consecutive Great Reviews
2015 - See more

Types of Work

  • Bathroom remodel (2,002)
  • Carpentry (2,002)
  • Kitchen remodel (2,002)

Recent Activity

  • 5/25/15 Reborn Cabinets, Inc. received feedback from a customer in Mission Viejo, CA.
  • 5/22/15 Reborn Cabinets, Inc. received feedback from a customer in Torrance, CA.
  • 5/15/15 Reborn Cabinets, Inc. received feedback from a customer in Orange, CA.
  • 4/30/15 Reborn Cabinets, Inc. received feedback from a customer in Torrance, CA.
  • 4/28/15 Reborn Cabinets, Inc. received feedback from 2 customers.

More about Reborn Cabinets, Inc.

As a GuildQuality Guildmember, Reborn Cabinets, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Reborn Cabinets, Inc. in Anaheim, CA; Mission Viejo, CA; Huntington Beach, CA; Yorba Linda, CA; Orange, CA; Irvine, CA; Placentia, CA; Laguna Niguel, CA; Corona, CA; Fountain Valley, CA; and 251 other cities in California.

In this report, Reborn Cabinets, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 2,025 out of 3,178 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.

Reborn Cabinets, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Reborn Cabinets, Inc. customer, and if Reborn Cabinets, Inc. completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Reborn Cabinets, Inc. since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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