Reborn Cabinets, Inc.
2981 E. La Palma Ave.Anahem, CA 92806(888) 973-2676

Craftsmanship with Personal Service is the foundation Reborn Cabinets is built upon. Founded in 1983, excellence in quality and service is our commitment to our customers. (more)


Customer Feedback Summary

Of 3,369 customers surveyed, 2,122 responded (63%)
Value
90%
Sales Knowledge
92%
Likely to Recommend
88%
Construction Quality
94%
Professional & Organized
91%
Installer Professionalism
95%
Project Team Lead Professionalism
88%
Clean & Safe
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

596 Ratings
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  • Reborn Cabinets, Inc.
    Review by M.R.S. of San Juan Capistrano, CA
    Jun 29, 2015

    The folks at Reborn Cabinets provided us with quality advice on our bathroom remodel, very insightful & patient help during selection of the materials, and top tier craftsmanship during the installation process. They are well organized, very much attentive to customer needs, and deliver remarkable results. Our neighbors want to point and click on our remodeled bathroom and have it delivered to their homes.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Jean E. of Irvine, CA
    Jun 24, 2015

    I am very happy with my beautiful kitchen.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Neal H. of Riverside, CA
    Jun 22, 2015

    They were a great company, and they did a fantastic job. I was really pleased with their work, and they made my whole kitchen look wonderful.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Valerie B. of Laguna Niguel, CA
    Jun 22, 2015

    I am very happy with our job.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Marlene K. of Orange, CA
    Jun 19, 2015

    The crew was efficient, clean and courteous.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Kris W. of Colton, CA
    Jun 18, 2015

    Even though I would have to evaluate the new shower as having been quite expensive, ultimately I felt okay about what I paid for it. Despite certain glitches, which I'll detail a bit below, I'm very happy with my new shower. It really does look great and the team that installed it got the job done in about 8 hours, start to finish, and left the place in very tidy condition.The glitches aren't huge deals, but they are:- Problems arranging for the in-home consultation; took almost two months for the appointment.- Original installation dates were Friday and Saturday of Memorial Day weekend; a holiday weekend? Really?- I didn't get a confirmation call by Friday confirming the Monday installation; I had to call Reborn for it.- After the installation, a small cover piece was found to be missing; I was told the piece would be located and delivered within the next few days; no word from anyone about it for over two weeks. I've finally been promised delivery of it a few more days from now.- I inquired about protective coating on my glass shower doors; was told a 'treatment kit' would be delivered to me; haven't seen it.- Very surprised that I didn't get any kind of follow-up from Reborn about the installation asking about my satisfaction or lack thereof. This survey wouldn't meet my expectation.- When I was finally able to ask someone about the problem of all the water spotting on the shower doors, I was told the care instructions were on the back of the contract; it didn't strike me as a very intuitive place to look for care and maintenance instructions; might have been a good idea for someone to bring that to my attention.Still, all in all, love the new shower.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Robin T. of Anaheim Hills, CA
    Jun 18, 2015

    Fast, efficient, knowledgeable, quality driven, and accessible.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Rafael C. of Menifee, CA
    Jun 15, 2015

    Their work is excellent. The quality and management were great, and they were on-time. So far, they've tried to fix problems before they get out of hand. They are fixing my problem where they used rubber bumpers. The rubber takes the paint right off. I'm not happy with that, but they are working with me to restore it. However, their office staff is unaware of customer issues.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Margaret S. of Brea, CA
    Jun 07, 2015

    We were very pleased with the finished products for our bathroom remodel. All the installers/workers were very polite and professional. Our install went from 1 project to 2 projects, which were done together. Reborn handled everything in a timely manner once we all got on the same page. I would highly recommend Reborn to my family and friends. We were very satisfied.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lomita, CA
    Jun 06, 2015

    Quality of the material provided as well as the craftmanship of the installers. Material's actual quality was better than what we had expected from the samples provided during our initial appointment with the salesperson. The installers were very experienced, completing the installation quickly and professionally.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Claudia H. of Lomita, CA
    Jun 06, 2015

    After visiting their manufacturing facility one Saturday, we expected a high level of craftsmanship and customer satisfaction for our kitchen renovation. Reborn lived up to their promise and all our expectations. The job was completed quickly and was perfect in all respects.We've already recommended Reborn to our neighors and one of the families has already scheduled Reborn to have upgrades to their kitchen and bathrooms remodeled. We are a very satisfied customer!!

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Meaghan S. of Lakewood, CA
    Jun 06, 2015

    I wanted very badly to like this company, but starting from the attitude of the rude man at the orange county marketplace (francisco?) who first set up the consult, it was nothing but a frustrating experience all the way through. My kitchen looks good, as long as I don't look too closely.

    Did you find this helpful? Yes
  • "Installer Professionalism" comment from Lake Forest, CA
    Jun 04, 2015

    Israel Lopez was very efficient and organize. Was punctual and very professional. He did an excellent job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from San Marcos, CA
    Jun 04, 2015

    Reborn workers were very kind, hard working and cleaned up after themselves!

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Violeta M. of Upland, CA
    Jun 04, 2015

    Highly impressed with Reborn Cabinets, Inc. Will recommend. Thanks for a my beautiful, new kitchen.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Mission Viejo, CA
    Jun 04, 2015

    We believe your staff does exceptional work across the board.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by P.D.L. of Mission Viejo, CA
    May 25, 2015

    All went well at the start and continued most of the way through with a large snag. My new stove did not work and after 4 visits and 3 parts replacements by the appliance repair man, it was discovered that the man Reborn sent to install the cord connecting the stove to the wall plug had been incorrectly installed. When it was correctly installed, my stove worked just fine. I was without an oven for6 weeks because of this.It also took several calls to Mr. John Agee before my bar side counter top underside was finished right. It was left wide open with shims falling out and the raw wood showing. He insisted this was the way they always left them. I photo was taken and when he finally looked at it, he sent an email to a man to come out and finish it. He never contacted me, I only received a copy of the email It was finally finished and the man did a very nice job.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Tamara R. of Orange, CA
    May 15, 2015

    Overall, Reborn did a good job, enough that I would use them again. Most of the staff was professional, the quality of the product is excellent, most of the workers cleaned up after themselves, and they mostly kept on schedule. We had two delays. My biggest complaint was that the project started 3 weeks later than it was supposed to. Without going into all the details of that delay, I would suggest that if you use Reborn, you ask lots of questions and make sure you are really clear as to the time frame for the process (that is, even the process before the project actually starts). Another part that got off schedule was not Reborn's fault, but the fact that my vent hood arrived dented and that caused the following parts of the job to also be delayed. But our 3.5-week complete kitchen remodel only went over by one week. I did like the online portal which showed what would be happening each day of the job and that I could see the schedule from beginning to end even before the project began. They also call you every day to tell you when the workers will arrive the following day. And they usually give you a 2-hour window, which is so much better than the usual 4-hour window. And on almost every occasion, they arrived right at the beginning of that window. My biggest complaint was that the communication (when questions or issues did arise) could have been better. But again, overall it went well and I would use them again.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Gayle A. of San Diego, CA
    Apr 25, 2015

    We were very satisfied and so impressed with the professionalism of the subcontractors. They were just amazing. Every time I walk into my bathroom it makes me smile.

    Did you find this helpful? Yes
  • Reborn Cabinets, Inc.
    Review by Nora N. of San Diego, CA
    Apr 23, 2015

    My kitchen counter was the original counter when this condominium was built 40 years ago. The white tile and grout were ugly and stained. Along the years it has gone through very poor revisions. Reborn made my little kitchen look a hundred times better.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2011 Qualified Remodeler Top 500
  • Better Business Bureau
  • National Kitchen and Bath Association
  • Remodeling Magazine - Remodeling 550
  • Replacement Contractor Magazine Replacement 100
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012
Feedback Milestone
10 Consecutive Great Reviews
2015 - See more

Types of Work

  • Bathroom remodel (2,193)
  • Carpentry (2,193)
  • Kitchen remodel (2,193)

Recent Activity

  • 7/06/15 Reborn Cabinets, Inc. received feedback from a customer in San Clemente, CA.
  • 7/02/15 Reborn Cabinets, Inc. received feedback from a customer in Corona, CA.
  • 7/01/15 Reborn Cabinets, Inc. received feedback from a customer in Placentia, CA.
  • 7/01/15 Reborn Cabinets, Inc. received feedback from a customer in Agoura Hills, CA.
  • 7/01/15 Reborn Cabinets, Inc. received feedback from a customer in Mission Viejo, CA.

More about Reborn Cabinets, Inc.

As a GuildQuality Guildmember, Reborn Cabinets, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Reborn Cabinets, Inc. in Anaheim, CA; Mission Viejo, CA; Huntington Beach, CA; Yorba Linda, CA; Orange, CA; Irvine, CA; Placentia, CA; Laguna Niguel, CA; Corona, CA; Long Beach, CA; and 254 other cities in California.

In this report, Reborn Cabinets, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 2,122 out of 3,369 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Reborn Cabinets, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Reborn Cabinets, Inc. customer, and if Reborn Cabinets, Inc. completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Reborn Cabinets, Inc. since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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