Just keep working on improving your products and services.
The process was smooth and professional
They were responsive. The set schedule and timeline were met. They answered all my questions to my satisfaction.
Within a couple of days of having my sliding glass door installed, I was telling my nail technician about it. I have already recommended Power to someone and she also wants a sliding glass door because she does not like her conversion door either.
How everything was explained to us with clarity
They did a good job.
The work itself appears to have been done well: kudos to the laborers doing the actual work (particularly the roofing crew). However, we didn’t like the fact that the workers were here for more than 12 hours on the 2nd day (too long for that kind of work). It seems that the job should have been estimated for 2-3 days for the roof (not 1 day as we were originally told). Lack of and/or inconsistent communication from the site supervisors and the project manager is another reason.
Didn’t get a permit for putting the windows in. It got shut down for a couple hours. And now code compliance is sending us more letters saying we need to trim our trees. I have never had an issue with code compliance in almost 30 years. I’ve lived here.
Good qualitywork
They were very professional and on time. They do excatly what they say they are going to do.
Did not advise us that they use subcontractors. The workers on site were not receptive when doing final check on completion. They pretended not to understand English and talked about us thinking we did not understand Spanish. WE DO. We were told a Power supervisor would be on site for the roof install. They were not. We were told they would use a magnetic tool to locate any nails that fell. They had no such tool and left nails on the ground. I have twice requested the warranty and final paperwork by email and have not received it. Sent the email to John S.
The workers were courteous showed up on time communication with the company was great.
Great communications before, during and after the work was done. Very neat and clean.
Very efficient system from pricing to installation, team effort that made the project run smoothly. Financing is a total plus!
The people were nice, and it was a nice job.
Unacceptable installation of satellite television cables inside the soffit and gutter. Installation Manager has not contacted me after repeated calls to the office.
I've already recommended Power to friends and family. I've never had a more straightforward home project.
Work is great. After each project the clean up was wonderful.
Quality of the material used. The timely manner in which the project was handled. The competency of the crew doing the installation.
They showed up on time, completed the work quickly, and cleaned up afterward.
They were fast to demo and install the windows.
Be more careful with landscaping
The windows are so thick that your blinds don’t go back on. That might be a deal breaker for some especially if they have expensive plantation shutters.
Quality, workmanship, products, all workers were the very best.
The Power Home representatives who came out to the house were great with the product and explaining the product but the installation was horrible.