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The entire experience from beginning to end was fun and exciting experience. Hats off to the entire Oakwood team I had the pleasure to work with. They are very professional and accommodating.
I was satisfied with my overall experience with Oakwood Homes. I was very pleased with the options I had to pick from at the center and help I have received in getting anything resolved in a timely manner.
I would change the color of my house if I could.
The heating is awesome - I'm paying less for my heat than I did when I lived in an apartment.
Attention to detail was great! Workmanship has been great so far. The sales and construction staff are second to none!
I think that they are very thorough and they planned everything well.
The customer service was impressive. We were able to spend a lot of time talking with Mike, and he always kept us up to speed. We never felt that we didn't know what was going on with the project.
I am satisfied with my experience with Oakwood Homes. The Oakwood Homes employees were courteous. They let me take my time when I was making my decision. They helped me whenever I needed help.
Oakwood did everything they said they would and welcomed us to come by anytime while it was being built
Dwayne Montoya was especially helpful throughout the entire process. Thank you Dwayne.
Construction and Project Manager were awesome and kept me in the loop .
Beautiful lay out.
The sales team and the building crew were wonderful to work with.
They promised to build a beautiful home and they kept that promise.
We are in the Cumberland Greens subdivision. The sales representative, Candace, has been absolutely wonderful.
The customer service was really good. Also, the help we received from everything was great. Everyone was very professional, polite, and knowledgeable.
Tina and Duane were fantastic.
I was most satisfied with their attentiveness and thoroughness of the salespeople we dealt with including the people at the design center.
I was most satisfied with the people in my subdivision's office. They were very nice and helpful.
As a GuildQuality Guildmember, Oakwood Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Oakwood Homes in Denver, CO; Johnstown, CO; Castle Rock, CO; Colorado Springs, CO; Fountain, CO; Henderson, CO; Commerce City, CO; Peyton, CO; Papillion, NE; Bennington, NE; and 2 other cities in Nebraska.
In this report, Oakwood Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 1,489 out of 2,444 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.