North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,872 customers surveyed, 1,320 responded (71%)
Likely to Recommend
98%
Communication
97%
Construction Quality
98%
Sales Knowledge
98%
Clean & Safe
99%
Professional & Organized
98%
Problem Resolution
98%
Value
98%
Work Done Right
94%
Schedule
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

406 Ratings
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  • North Georgia Replacement Windows
    Review by Karen C. of Buford, GA
    Jun 29, 2015

    From the moment that they came out to do the estimate, they have been extremely nice, professional and curtious to my situation; they are some of the nicest people I have ever worked with.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Tony T. of Suwanee, GA
    Jun 29, 2015

    They're a terrific company. They did what they said they were going to do, and they do great work! I had total confidence in them.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Jim L. of Johns Creek, GA
    Jun 26, 2015

    I would highly recommend North Georgia Replacement Windows to all and any in the market for window replacement.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Yolonde H. of Roswell, GA
    Jun 15, 2015

    North Georgia Replacement Windows is very professional. I was amazed at how clean they kept the work space, they expertly did what they needed to and in a timely manner. I had no problems with them at all.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Ms S. of Marietta, GA
    Jun 10, 2015

    I am very pleased with North GA Windows and their product and service. They did what they said they'd do and that made for a very nice outcome. I truly love my windows! I don't know why I waited so long to replace my old windows!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by George S. of Lawrenceville, GA
    Jun 10, 2015

    They were very professional. We only had one little instance to where something wasn't complete, but it was the manufacturer's fault. North Georgia Replacement Windows quickly handled the situation. The installation crew was great.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Roswell, GA
    Jun 07, 2015

    My husband and I both felt Tom was great. We received quotes from several other companies but Tom was the most knowledgable person we met with, and it was in no way a high pressure sales pitch, which we appreciated. Tom was also very responsive when we had questions. Overall it's been a very good experience.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Erin A. of Roswell, GA
    Jun 07, 2015

    Our experience with NGRW was very positive from start to finish. Tom was fantastic in explaining the various window options and we were happy with the number of color options available. We looked at several other companies but felt most confident with NGRW, quality and price were exactly within our budget. Our installation process was very smooth and they cleaned up well after the job was complete. We've had our new windows for a few weeks and we're very pleased. We will recommend NGRW to our friends and neighbors.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Elaine D. of McDonough, GA
    Jun 04, 2015

    They were very efficient, and they were very kind and polite.

    Did you find this helpful? Yes
  • Comment from Decatur, GA
    Jun 02, 2015

    I truly value excellent customer service, which is what i received in all regards to North Georgia Window Replacement. I will highly recommend you all to everyone i know needing your offered services. Thanks for your timeliness in installation and professional employees.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Jim K. of Suwanee, GA
    Jun 02, 2015

    They did a good job.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Maxine R. of Powder Springs, GA
    May 29, 2015

    The guys did a very good job we enjoying our patio door.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Larry R. of Cumming, GA
    May 20, 2015

    The North Georgia employees came out and my husband and I had a very good feeling about them and they really came through. One window we thought would have to be replaces was just cleaned and so they lowered the estimated price. The windows are just beautiful.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lawrenceville, GA
    May 20, 2015

    Their efficiency and professionalism. They were on time and got the job completed early. The project was 100% fabulous. We completely satisfied. In fact, they are coming back to do the back of our house.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Peter H. of Milton, GA
    May 01, 2015

    Professional work. Would use again.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by C.J.R. of Marietta, GA
    Apr 29, 2015

    We were satisfied with the windows but they didn't wash them well as they said they would.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Sarah H. of Atlanta, GA
    Apr 29, 2015

    North Georgia Replacement windows did a great job from the first consultation until the end-- very professional, attentive and excellent workmanship in the installation of the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Roswell, GA
    Apr 28, 2015

    I was most satisfied with the overall experience because it was all very pleasant. They were not pushy, provided me an estimate, and did not try to make me sign something the same day. they were accommodating and gave me the time I needed.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Deborah L. of Stockbridge, GA
    Apr 25, 2015

    It was such an easy process. I was so pleased with the way they came in. They were very professional and did the job well. They cleaned up thoroughly and went over everything after they were done to make sure I was satisfied. I was very pleased with everything.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Linda C. of Lilburn, GA
    Apr 24, 2015

    I am extremely pleased with the quality of work done by North Georgia Replacement Windows. They have so much experience and knowledge they made it look easy.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (1,600)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 6/29/15 North Georgia Replacement Windows received feedback from a customer in Buford, GA.
  • 6/29/15 North Georgia Replacement Windows received feedback from a customer in Suwanee, GA.
  • 6/28/15 North Georgia Replacement Windows received feedback from a customer in Alpharetta, GA.
  • 6/26/15 North Georgia Replacement Windows received feedback from a customer in Johns Creek, GA.
  • 6/26/15 North Georgia Replacement Windows received feedback from a customer in Suwanee, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Suwanee, GA; Woodstock, GA; Lawrenceville, GA; Duluth, GA; Decatur, GA; and 105 other cities in Georgia and Alabama.

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,320 out of 1,872 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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