North Georgia Replacement Windows of Roswell, GA reviews and customer feedback from GuildQuality surveys
North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,641 customers surveyed, 1,176 responded (72%)
Likely to Recommend
98%
Communication
97%
Construction Quality
98%
Sales Knowledge
98%
Clean & Safe
99%
Professional & Organized
99%
Problem Resolution
98%
Value
98%
Work Done Right
94%
Schedule
95%

Map of Recent Work

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Reviews & Comments

293 Ratings
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  • North Georgia Replacement Windows
    Review by Janice F. of Gainesville, GA
    Feb 26, 2015

    Top notch job from beginning to end. Lee and his installment crew did an excellent job. Have not found any problems to date.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Joe M. of Alpharetta, GA
    Feb 26, 2015

    North Georgia Replacement Windows were very professional and we are very pleased.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by George W. of Marietta, GA
    Feb 19, 2015

    The first team sent to install my door unit did not know what they were doing! The door was skewed and it did not properly close. Parts were left off the door lock installation. They initially tried to secure the door frame by nailing (with finishing nails) to the trim around the inside of the door. Thankfully, North Georgis sent out a professional to completely reinstall the door unit.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Nancy B. of Alpharetta, GA
    Feb 19, 2015

    From sales presentation to installation by technicians very happy with windows. Vytex Windows look high end and no more drafts! Will use NGW again when ready to replace more windows. A very professional company.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Diran C. of Cumming, GA
    Feb 18, 2015

    The work was done ahead of schedule and the quality met expectations.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Rafik S. of Sandy Springs, GA
    Feb 14, 2015

    They had a good team and did the job right.

    Did you find this helpful? Yes
  • "Construction Quality" comment from Conyers, GA
    Feb 10, 2015

    We are very satisfied with the quality of the materials and workmanship by North Georgia Replacement Windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Conyers, GA
    Feb 10, 2015

    I was most satisfied that North Georgia Replacement Windows was very professional. They answered our emails and any of our questions in a very short time. We liked how they treated us as a customer.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Katie L. of Sandy Springs, GA
    Feb 10, 2015

    North Georgia Replacement Windows are very professional! I loved the quality of the window, and the quality of the work! They're so much better than the others!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by David H. of Cartersville, GA
    Feb 06, 2015

    The windows are superior to our previous windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Peachtree City, GA
    Feb 03, 2015

    I was most satisfied with North Georgia Replacement Windows because of the installation. They were very professional and did it right. We had a bad experience with another window company and I wish I had called North Georgia Replacement Windows in the first place. They did a great job.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Patrick C. of Peachtree Corners, GA
    Jan 26, 2015

    I think North Georgia Replacement Windows delivers what they say they will. Quality work, fair price, and a good value. All the contacts I had were very professional. I would highly recommend.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Tabitha R. of Alpharetta, GA
    Jan 26, 2015

    It was a rough start, getting the product in, but they did a great job of resolving the problem and so I would use them again.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Elena M. of Roswell, GA
    Jan 22, 2015

    We were very happy with the installation crew and the windows quility. Make sure you request Jonathan's crew to install your windows. His guys are the best!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Jim B. of Atlanta, GA
    Jan 22, 2015

    Everything was done as promised. The quality is great. We spent the extra money for the surface applied grid (not the ones inside the panes) and it was worth every penny. Our neighbors have commented how good they look. We live in Atlanta and the biggest impact we notice is how quiet our house is with the new windows. Highly recommended.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Rick B. of Powder Springs, GA
    Jan 15, 2015

    I had a very good experience with North Georgia Replacement Windows, and they are a great company to deal with. I was very happy with the quality of materials and workmanship.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Shawn L. of Cumming, GA
    Jan 15, 2015

    The installers did a fabulous job. They worked quickly, but effectively, which I appreciated since it was a cold day. They were careful to keep the inside and outside of my home clean. The windows look and work great!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Kelley C. of Cumming, GA
    Jan 13, 2015

    They were very patient with me. It took me longer to pay for the windows. I was finally able to pay it off and they came right over and installed the window.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Tom R. of Sandy Springs, GA
    Jan 13, 2015

    It was a great job. This is the second I have used them and I have been satisfied every time. My house is warmer and quieter.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by John O. of Fayetteville, GA
    Jan 06, 2015

    They are beyond five stars!

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (1,363)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 2/26/15 North Georgia Replacement Windows received feedback from 3 customers.
  • 2/26/15 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 2/24/15 North Georgia Replacement Windows received feedback from a customer in Suwanee, GA.
  • 2/24/15 North Georgia Replacement Windows received feedback from a customer in Milton, GA.
  • 2/23/15 North Georgia Replacement Windows received feedback from a customer in Sandy Springs, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Suwanee, GA; Woodstock, GA; Lawrenceville, GA; Duluth, GA; Decatur, GA; and 100 other cities in Georgia and Alabama.

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,176 out of 1,641 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2015.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2015 Guildmaster Application

North Georgia Replacement Windows is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, North Georgia Replacement Windows must survey all of their customers.

If you are a recent customer of North Georgia Replacement Windows and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of North Georgia Replacement Windows's application.