North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,503 customers surveyed, 1,079 responded (72%)
Likely to Recommend
98%
Communication
98%
Construction Quality
99%
Sales Knowledge
99%
Clean & Safe
99%
Professional & Organized
99%
Problem Resolution
98%
Value
99%
Work Done Right
95%
Schedule
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

210 Ratings
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  • North Georgia Replacement Windows
    Review by Hans G. of Alpharetta, GA
    Dec 18, 2014

    The job was completed on schedule. The work crew was very polite, clean, and professional.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Tim L. of Alpharetta, GA
    Dec 16, 2014

    They were exactly perfect. They came when they said they would. They were efficient and it was a good experience. They were on time. The price was competitive. I used a competitor for the down stairs windows and it was a disaster. North Georgia Replacement Windows did great job.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Mike D. of Winder, GA
    Dec 16, 2014

    We could not have been more satisfied with N. GA Replacement Windows. They are a top quality team. We did not have any problems or issues and all went as described in the visit with our sales person. No surprises is a very good thing when making a major purchase! We highly recommend North Georgia Replacement Windows.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by William B. of Marietta, GA
    Dec 12, 2014

    We were very satisfied with the job. It was very professional and the new windows look great. We live on a very busy road and with the new windows we don't hear the road noise anymore.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Larry D. of Temple, GA
    Dec 08, 2014

    Everything was professional. They materials were the quality that their company promised they would be. I have no complaints at all. I'd recommend them to anybody.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Dan S. of Woodstock, GA
    Dec 08, 2014

    Extremely satisfied with the installation crew!!! My first contact was with Rebecca, she gave me a no BS over the phone quoted and pretty much explained what I could expect. Sean provided the on site visit and contract finalization, great job very informative and no pressure or BS. Notrh Georgia Windows ROCK!!!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Barbara D. of Suwanee, GA
    Dec 05, 2014

    I heard their advertisement on the radio, came home and called them. I spoke with someone immediately and the salesperson came over. Everyone was extremely professional and courteous. The entire process, from estimate to follow up, was great. It was very refreshing to have them do my work. It was all incredible. I would use them again!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Roswell, GA
    Dec 04, 2014

    This is the fifth time we have used them and they have been perfect every time.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Roswell, GA
    Dec 04, 2014

    The best thing is the feeling of confidence I have that everything was done right and I don't have to worry about it. Also, I know if anything does go wrong that I can call them and they won't hesitate to take care of it.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Woodstock, GA
    Dec 03, 2014

    I love my windows. I had several estimates and Tom was the only one who who brought windows out to look at. that is what sold us. The installers where the most professional people I have ever encountered. I am so pleased to have found you.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Alpharetta, GA
    Dec 01, 2014

    The process was very smooth. I have to say, I expected to need to clean up after the job. Not only did I not need to, but when I did vacuum…there wasn't anything that came up!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Johns Creek, GA
    Nov 29, 2014

    The price seemed reasonable. One window was expensive. They came when they said and were kind. They cleaned up afterwards. Things came in correctly. They got it measured right. We did not have horror stories like some of our friends had with another company. It was a good experience.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Scott H. of Johns Creek, GA
    Nov 29, 2014

    We were satisfied with their work and they were punctual. We got a quality product done right the first time. They were courteous and cleaned up afterwards. It was great.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Digger V. of Ball Ground, GA
    Nov 26, 2014

    Their service was better than other home improvement stores. North Georgia has an excellent sales team who are knowledgeable and there is no pressure. The installation crew was excellent.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Thomas C. of Marietta, GA
    Nov 20, 2014

    Installation crew were real pros in their installion as well in their Housekeeping clean up.....window use instruction was concise and clearly stated and made sure we knew its operation

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Bill H. of Conyers, GA
    Nov 15, 2014

    I would recommend North Georgia Windows to anyone looking to have windows installed. They held their price that they estimated, were on time, followed through on the job, and made sure everything was done according to the contract. The follow up was excellent.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Keli T. of Ball Ground, GA
    Nov 11, 2014

    I love our new windows! We are updating an older house to make it more energy efficient, so we contacted North Georgia Replacement Windows to come out and we're very pleased with the results. Everyone I worked with was professional and knowledgeable.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Shirley S. of Cumming, GA
    Nov 06, 2014

    I was referred to North Georgia Replacement Windows and they were amazing. I was very happy with the whole experience. North Georgia Replacement Windows were very professional and I would be happy to recommend them.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Catherine G. of Johns Creek, GA
    Nov 06, 2014

    The salesman spent a lot of time with me discussing my options.He knew I was on a budget and he answered all questions to my satisfaction. He even suggested where I could get 12 months/no interest financing.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Jeff W. of Loganville, GA
    Nov 06, 2014

    I was told about North Georgia Windows by a close friend/work associate who raved about their service. We received quotes from 3 vendors and they were in the middle of the pack when it came to price, but due to our recommendation we went with NG Windows. We first had NG Windows install windows in the front and master bedroom side of our home 2 years ago. The installer and his team did an excellent job, and when they were done you couldn't tell (except for the beautiful new windows) that anyone was inn the house. We like them so much we had them back to install 8 more windows in our living room, with the same high quality results. Next year we hope to have the remaining 8 windows done by North Georgia Windows again. I highly recommend them, great people to deal with with a quality product!

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (1,224)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 12/18/14 North Georgia Replacement Windows received feedback from a customer in Alpharetta, GA.
  • 12/17/14 North Georgia Replacement Windows received feedback from a customer in Atlanta, GA.
  • 12/17/14 North Georgia Replacement Windows received feedback from a customer in Woodstock, GA.
  • 12/16/14 North Georgia Replacement Windows received feedback from a customer in Winder, GA.
  • 12/16/14 North Georgia Replacement Windows received feedback from 2 customers.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Woodstock, GA; Suwanee, GA; Lawrenceville, GA; Duluth, GA; Decatur, GA; and 97 other cities in Georgia and Alabama.

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,079 out of 1,503 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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