North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,370 customers surveyed, 987 responded (72%)
Likely to Recommend
98%
Communication
98%
Construction Quality
99%
Sales Knowledge
99%
Clean & Safe
99%
Professional & Organized
99%
Problem Resolution
98%
Value
99%
Work Done Right
95%
Schedule
95%

Map of Recent Work

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Reviews & Comments

187 Reviews
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  • review
    Penny P.
    Atlanta, GA
    Oct 17, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows had excellent customer service. They provided high quality windows for an excellent value. I would absolutely recommend them to friends and family.

    Did you find this helpful? Yes
  • review
    Don Y.
    Cumming, GA
    Oct 14, 2014
    North Georgia Replacement Windows

    We are very satisfied with the windows and the type of construction of the windows. The appearance is very good and they function very well. They are much better than the windows that came with the house.

    Did you find this helpful? Yes
  • review
    Dennis B.
    Cumming, GA
    Oct 14, 2014
    North Georgia Replacement Windows

    They do great customer service. They did what they told me they would do. They came out in a timely fashion and corrected any problems we had.

    Did you find this helpful? Yes
  • review
    Matt K.
    Atlanta, GA
    Oct 09, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows gave me a fair quote. There was a fair timeline. The installation was better than anticipated in terms of quality and timeliness.

    Did you find this helpful? Yes
  • review
    Carolyn S.
    Duluth, GA
    Oct 03, 2014
    North Georgia Replacement Windows

    Overall, I was very pleased with the services that I received from North Georgia Replacement Windows. I would recommend them to friends and neighbors in the future.

    Did you find this helpful? Yes
  • review
    Wallace P.
    Gainesville, GA
    Oct 01, 2014
    North Georgia Replacement Windows

    They did a very professional job from the beginning. The installation and quality of everything was fine. I would recommend North Georgia Replacement Windows to others.

    Did you find this helpful? Yes
  • review
    Bill B.
    Atlanta, GA
    Sep 30, 2014
    North Georgia Replacement Windows

    I am very satisfied with all aspects of the service provided by NGRW. The sales person was knowledgable, patient and engaged to ensure I purchased what I needed. The office team kept me informed of the install date and the onsite installation team was considerate, efficient and professional. I live in a condominium and therefore are subject to rules and neighborly scrutiny, the entire effort was quick, neat and none of my neighbors were even aware we had the work done until they saw the new windows, which by the way are wonderful!

    Did you find this helpful? Yes
  • review
    James D.
    Cumming, GA
    Sep 26, 2014
    North Georgia Replacement Windows

    I think the cost value was very good for North Georgia Replacement Windows fell short. Their employees were good, attentive and did their best to keep me happy.

    Did you find this helpful? Yes
  • review
    Robert J.
    Cumming, GA
    Sep 18, 2014
    North Georgia Replacement Windows

    North Georgia Windows is a top quality company with top quality products. Our product line was the Vytex window with 3 window panes for extra UV and sound absorption. We love the exterior appearance and the quality. Phase 2 will be on our agenda in 2015.

    Did you find this helpful? Yes
  • review
    Yas H.
    Atlanta, GA
    Sep 08, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows is very professional and provides great services, and I feel got a good value for the windows that were installed and I am very pleased with their results.

    Did you find this helpful? Yes
  • review
    Jose P.
    Atlanta, GA
    Sep 04, 2014
    North Georgia Replacement Windows

    I would recommend North Georgia Replacement Windows. The crew was efficient, neat, and did a great job installing the product. I am very happy with my experience.

    Did you find this helpful? Yes
  • review
    Bryan H.
    Smyrna, GA
    Sep 04, 2014
    North Georgia Replacement Windows

    I can't say enough good things...North Georgia Replacement Windows was the best thing that we ever did to our home. We are so happy with the work that was done , the people we dealt with, the efficiency and cleanliness of the job, I could go on and on. Everyone on staff is so knowledgeable and friendly and truly cares about the work they are doing. The windows themselves are amazing and we could not be happier. I doesn't even feel like you're looking through a piece of glass you can see everything outside so clearly. We have already noticed the house feels cooler, quieter, brighter, everything we could have hoped for. Thank you so much!!!!!!

    Did you find this helpful? Yes
  • review
    Sabrina B.
    Atlanta, GA
    Aug 28, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was reputable, professional, reliable, and they did an outstanding job. I think they gave me quality work for a fair price.

    Did you find this helpful? Yes
  • review
    James W.
    East Point, GA
    Aug 27, 2014
    North Georgia Replacement Windows

    North Georgia Replacement Windows was a Great company to work with in completing my window project. The office staff did a good job following up to schedule a time to complete the job even with a busy work schedule. The job was completed on time and in a professional manner. The work area was cleaned and left debris free. I was recommended to North Georgia Replacement Windows. I would recommend North Georgia Replacement Windows and I would use the company again. A+++

    Did you find this helpful? Yes
  • review
    Susan D.
    Canton, GA
    Jul 29, 2014
    North Georgia Replacement Windows

    Quality of the product is superb; we can tell the house is much cooler, even on the hottest days. Can set thermostat higher; saves money.

    Did you find this helpful? Yes
  • review
    Robin A.
    Marietta, GA
    Jul 21, 2014
    North Georgia Replacement Windows

    NGRW provided quality service, and I would gladly refer them to others. Our salesman was well-informed, and worked with us to make sure the estimate properly reflected the work we wanted done. The install crew kept me informed of their schedule through phone calls, so I always knew what to expect and when. The actual install went very smoothly, and the crew was friendly and easy to work with.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Woodstock, GA
    Jul 17, 2014

    The whole process was great. This is the 5th time we've used North Georgia Replacement Windows.

    Did you find this helpful? Yes
  • review
    Gillian R.
    Sugar Hill, GA
    Jul 17, 2014
    North Georgia Replacement Windows

    Working with North Georgia Replacement Windows was a positive experience from beginning to end. Their customer service is of the utmost, they are respectful, and they know the products very well. From the first phone call to the installation and cleanup as well as the follow up they are top notch. We will be back for more as our window and door needs grow!

    Did you find this helpful? Yes
  • review
    Rita H.
    Lilburn, GA
    Jul 16, 2014
    North Georgia Replacement Windows

    NGW staff arrived on time, staff was professional and completed work in a timely manner. They respected our home and cleaned up before they left. Although we encountered one over-sight, the staff corrected the problem and did not ask for the final payment until we were satisfied with the job.

    Did you find this helpful? Yes
  • review
    Anita P.
    Cumming, GA
    Jul 10, 2014
    North Georgia Replacement Windows

    North ga windows is an exceptional company! They were professional , very friendly and knowledgeable about all their products. Such a pleasure to work with! I will definitely use them next time! You won't be disappointed !

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (1,092)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 10/20/14 North Georgia Replacement Windows received feedback from a customer in Dawsonville, GA.
  • 10/19/14 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.
  • 10/17/14 North Georgia Replacement Windows received feedback from a customer in Atlanta, GA.
  • 10/17/14 North Georgia Replacement Windows received feedback from a customer in Marietta, GA.
  • 10/16/14 North Georgia Replacement Windows received feedback from a customer in Marietta, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Alpharetta, GA; Marietta, GA; Atlanta, GA; Cumming, GA; Woodstock, GA; Suwanee, GA; Lawrenceville, GA; Decatur, GA; Duluth, GA; and 91 other cities in Georgia and Alabama..

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 987 out of 1,370 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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