North Georgia Replacement Windows
1210 Warsaw Road, Suite 1000Roswell, GA 30076(770) 888-1604

The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.


Customer Feedback Summary

Of 1,684 customers surveyed, 1,209 responded (72%)
Likely to Recommend
98%
Communication
97%
Construction Quality
98%
Sales Knowledge
98%
Clean & Safe
99%
Professional & Organized
98%
Problem Resolution
98%
Value
98%
Work Done Right
94%
Schedule
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

322 Ratings
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  • North Georgia Replacement Windows
    Review by Chuck L. of Johns Creek, GA
    Mar 28, 2015

    North Georgia Replacement Windows did an outstanding job replacing our front door and windows. The crew was very professional and they kept the worksite safe and clean for us. The quality of the workmanship was outstanding and we are extremely pleased with the results.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Jerry C. of Austell, GA
    Mar 28, 2015

    I would recommend them to anybody.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Joe R. of Acworth, GA
    Mar 24, 2015

    North Georgia Replacement Windows did a good job.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Keith L. of Marietta, GA
    Mar 23, 2015

    Very professional company. Kept me informed and verified all dates.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Susan S. of Atlanta, GA
    Mar 22, 2015

    We live in a condo. Crew was courteous, neat and efficient. We love the way the windows look, and summer is comings so we hope to have the energy savings as well.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Mark G. of Suwanee, GA
    Mar 22, 2015

    We have used N GA Windows twice and currently have a 3rd job scheduled. Excellent value. We have recommend then to friends and neighbors and they are also very pleased with their services.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Harriet Z. of Sandy Springs, GA
    Mar 20, 2015

    Replacing our front door and sidelights was not a discretionary decision for us: they had to be replaced after a burglar destroyed the lock and deadbolt and severely damaged the door itself breaking into our home. We were discouraged after visiting the showroom of the first company our insurance company referred us to: the products struck us as shoddy and the personnel not particularly knowledgeable or eager to help us. The whole picture changed when we were subsequently referred to North Georgia Replacement Windows. Not only is Ted extremely knowledgeable about what is available, he had samples of replacements that were acceptable to us. He also willingly took the time to answer our questions, to discuss our options, and even introduced us to some of the craftspeople who would be doing the work, all of whom were very professional. We are extremely pleased with the outcome. Despite the unfortunate circumstances that led us to have to replace our front door system, working with NGRW made the experience as pleasant as possible.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Amanda W. of Cumming, GA
    Mar 20, 2015

    North Georgia Replacement Windows is an excellent company to work with. I needed some windows replaced very quickly before selling my home and they accommodated my short time frame in which to have this work completed. I paid exactly what I was quoted! The workers showed up on time and did a great job. They did not complain at all about being there early in the morning on the coldest day of the year! I'd recommend them to anyone and would use them again!

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Diane W. of Woodstock, GA
    Mar 06, 2015

    I have used North Georgia Replacement Windows previously.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by David T. of Marietta, GA
    Mar 03, 2015

    This was one of the first major home improvement projects we have done in our home. We really wanted to get the new windows installed before our baby was born. They were able to deliver on that promise and provided us with quality windows. They wowed us from the start with John, to the installation crew all the way to the end. I would recommend North Georgia Replacement Windows to anyone!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cumming, GA
    Mar 02, 2015

    The quality of the windows was excellent and noticeably better than other companies we compared them too. We also had a picture window put in replacing three single hung windows. It is absolutely spectacular. We are very happy with North Georgia Replacement Windows.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Mark W. of Cumming, GA
    Mar 02, 2015

    We are absolutely thrilled with our windows. The rooms were noticeably better in terms of coolness and warmth.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Stephen G. of Sandy Springs, GA
    Mar 02, 2015

    So far so good. It's the first time I've dealt with their company, and I am impressed so far. I was recommended by a neighbor.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Janice F. of Gainesville, GA
    Feb 26, 2015

    Top notch job from beginning to end. Lee and his installment crew did an excellent job. Have not found any problems to date.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Joe M. of Alpharetta, GA
    Feb 26, 2015

    North Georgia Replacement Windows were very professional and we are very pleased.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Nancy B. of Alpharetta, GA
    Feb 19, 2015

    From sales presentation to installation by technicians very happy with windows. Vytex Windows look high end and no more drafts! Will use NGW again when ready to replace more windows. A very professional company.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by George W. of Marietta, GA
    Feb 19, 2015

    The first team sent to install my door unit did not know what they were doing! The door was skewed and it did not properly close. Parts were left off the door lock installation. They initially tried to secure the door frame by nailing (with finishing nails) to the trim around the inside of the door. Thankfully, North Georgis sent out a professional to completely reinstall the door unit.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Diran C. of Cumming, GA
    Feb 18, 2015

    The work was done ahead of schedule and the quality met expectations.

    Did you find this helpful? Yes
  • North Georgia Replacement Windows
    Review by Rafik S. of Sandy Springs, GA
    Feb 14, 2015

    They had a good team and did the job right.

    Did you find this helpful? Yes
  • "Construction Quality" comment from Conyers, GA
    Feb 10, 2015

    We are very satisfied with the quality of the materials and workmanship by North Georgia Replacement Windows.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Better Business Bureau
  • National Association of the Remodeling Industry (NARI)
  • Therma-Tru Doors
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (1,406)
  • Home for sale (3)
  • Custom home (2)
  • New home (2)
  • Apartment (1)
  • +4 More

Recent Activity

  • 3/28/15 North Georgia Replacement Windows received feedback from a customer in Buford, GA.
  • 3/28/15 North Georgia Replacement Windows received feedback from 4 customers.
  • 3/28/15 North Georgia Replacement Windows received feedback from 2 customers.
  • 3/25/15 North Georgia Replacement Windows received feedback from a customer in Cumming, GA.
  • 3/25/15 North Georgia Replacement Windows received feedback from a customer in Roswell, GA.

More about North Georgia Replacement Windows

As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Suwanee, GA; Woodstock, GA; Lawrenceville, GA; Duluth, GA; Decatur, GA; and 100 other cities in Georgia and Alabama.

In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,209 out of 1,684 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.

North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by North Georgia Replacement Windows since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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