Savannah - Charming and Greacful -The great southern lady holding the past in one hand and the future in another. Here in the jewel of Coastal Georgia you'll discover a home builder as committed to the uniqueness of Savannah as General Oglethorpe himself. (more)
Timeliness and communication.
Upon purchasing our first home, I was interested in new construction. I had done a lot of searching online and visited different companies in the area. I'm not sure if it was because the competitors in the area all had established neighborhoods and were not desperate for our business, but the customer service was lacking. I received the feeling of indifference. It did not matter to them whether I chose to build with them or not. The day I had my appointment with Konter Quality Homes, I was blown away by the level of customer service I received in comparison to their competitors. Mark Konter was very professional and took the time to sit with us and welcome us to Savannah, He explain the area, the neighborhood, the history of the company etc etc. Konter Homes was also able to build the home faster and offer a better price than any other builder in the area. I also appreciated that Konter Homes presented the choice of individual upgrades, rather than a packaged upgrade selection.
I have recommended Konter Quality Homes to a friend multiple times.
I appreciate the customer service, and the one on one attention they give to their customers. They are all knowledgeable, helpful, and willing to find the answers you need.
Customer serivce and the "family feel" personal relationship we got from the owners of the company.
Accidently called the wrong builder....turns out they were the RIGHT builder for us!
The attention to detail was outstanding
We bought our house from Hawaii. I'm active duty military, and we were able to organize the whole thing via emails and phone calls. My wife flew to Savannah for one weekend to see the house and that was it. It was very well done.
Absolutely, without a doubt.
Their correspondence is absolutely remarkable. If you had told my parents I could buy a house in Georgia while I was living in Hawaii, they would have called you a liar.
Their response time was excellent.
The whole process was smooth. We were contantly kept in touch with, they kept us in the know, they picked a great lawyer. I think every builder should be like Konter.
We got a good deal on the house. Also, the amount of time it took to build was right on schedule.
I was most satisfied with the overall quality of the house and how quickly it was built.
My wife and I were very satisfied with the selections they have for the interior of our home, the quality is of good standard
Everything went well.
They stuck to whatever agreement we had. The time and the whole business.
The customer service. I had to use it one time. She was quick with getting the problem resolved.
The staff was very friendly and handled my closing in a very efficient manner.
Thanks to all. You made the process painless. I love my new home!!!!
As a GuildQuality Guildmember, Konter Quality Homes Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Konter Quality Homes Inc in Savannah, GA; Pooler, GA; Cleveland, GA; Rome, GA; Covington, GA; Guyton, GA; Peachtree City, GA; Lizella, GA; Mcdonough, GA; Savanah, GA; and 2 other cities in Georgia..
In this report, Konter Quality Homes Inc has published a summary of the customer feedback they've received since they joined GuildQuality in March 2005. In that time, 404 out of 505 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Konter Quality Homes Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Konter Quality Homes Inc customer, and if Konter Quality Homes Inc completed work for you after March of 2005 but you haven't yet received a survey, please let us know.