Global Home Improvement
1680 Loretta Ave.Feasterville, PA 19053(888) 234-2929

Global Home Improvement wants all homeowners to discover innovation in home renovation with the best products on the market such as; Standing Seam Metal Roofing, James Hardie Siding and Fiberglass Windows! (more)


Customer Feedback Summary

Of 1,053 customers surveyed, 840 responded (80%)
Likely to Recommend
95%
Value
95%
Professional & Organized
96%
Construction Quality
97%
Clean & Safe
97%
Project Manager
96%
Problem Resolution
95%

Map of Recent Work

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Comments


  • comment
    Additional Comment
    MAlvern, PA
    Apr 10, 2014

    I was very pleased with the work done. The siding looks good, and the people were great.

  • comment
    Area Of Satisfaction
    Jenkintown, PA
    Apr 09, 2014

    All workers were very kind and presentable. I was pretty much taken aback at the professional courtesy of the entire team.

  • comment
    Recognize Excellence
    Phoenixville, PA
    Apr 09, 2014

    Mike Houska and the crews workong the house were all great to work with.

  • comment
    Area Of Satisfaction
    Phoenixville, PA
    Apr 09, 2014

    The quality of the work and timely interactions with Mike were impressive. He consistently kept me in the loop on timing and work being done. Additionally, the guys doing the work were very cordial and overall did a great job.

  • comment
    Recognize Excellence
    Philadelphia, PA
    Apr 08, 2014

    All three Mikes that I dealt with were great.

  • comment
    Area Of Satisfaction
    Philadelphia, PA
    Apr 08, 2014

    I was satisfied with all areas of the job.

  • comment
    Area Of Satisfaction
    Philadelphia, PA
    Apr 08, 2014

    They were courteous, on time, and went out of your way to help you.

  • comment
    Recognize Excellence
    Royersford, PA
    Apr 08, 2014

    I thought Pete did an outstanding job as a salesperson. Tarry and the whole crew were great. I can't single one out over the other.

  • comment
    Area Of Satisfaction
    Royersford, PA
    Apr 08, 2014

    I was most satisfied with the attention to detail they took with the installation.

  • comment
    Additional Comment
    Jenkintown, PA
    Apr 08, 2014

    Everyone involved in my project did an amazing job. Everyone was wonderful, professional, and upfront. Even people I didn't meet in person were communicative and great to work with. I would recommend them to anyone and everyone.

  • comment
    Area For Improvement
    Jenkintown, PA
    Apr 08, 2014

    They started working in the snow. The job kept getting pushed back because of the weather and they wanted to jump on it as soon as they had the chance. They saw a 2 day window where the weather would allow them to work and they jumped right on it. They were fantastic and it was even 9 degrees one day they were out here.

  • comment
    Area Of Satisfaction
    Jenkintown, PA
    Apr 08, 2014

    The final product is absolutely gorgeous. Everything turned out better than we even pictured. Most of all I appreciated the open ended communication. They talked to us all the time and called to make sure we were happy. They also called to update us and to ask if we felt like anything needed to be changed. That was wonderful.

  • comment
    Current Referrals
    Jenkintown, PA
    Apr 08, 2014

    Our next door neighbors saw what we were having done, liked it so much, they also hired Global.

  • comment
    Likely To Recommend
    Jenkintown, PA
    Apr 08, 2014

    I have already recommended them to others.

  • comment
    Recognize Excellence
    Woodcliff Lake, NJ
    Mar 30, 2014

    on site team leader was very good. entire crew was thoughtful and polite.

  • comment
    Area For Improvement
    Woodcliff Lake, NJ
    Mar 30, 2014

    we are happy with the work they did.

  • comment
    Additional Comment
    New Brunswick, NJ
    Mar 29, 2014

    I really think Walter, Murray, and Igor should be up for a high increase for the way they handle themselves. Their work is meticulous, and they are honest.

  • comment
    Recognize Excellence
    New Brunswick, NJ
    Mar 29, 2014

    I would like to recognize Murray Bernstein. He was outstanding as a salesperson, and was very excellent. I would like to also recognize Vladimir (aka Walter) and Igor for the siding installation. Jeff and Brian did the porch installation. They were excellent workers. They were very meticulous. Vladimir made sure everything was perfect and matched beautifully. I am especially happy with the way they did the trim around the windows. They took it all off, put new ones on, and sealed it. Now I don't have to worry about bees getting inside. That's one of the reasons I bought the hardie board, because it's resistant to insects. Everything is maintenance free, and I am very pleased with it.

  • comment
    Area Of Satisfaction
    New Brunswick, NJ
    Mar 29, 2014

    I was most satisfied with the siding installers. They were fantastic workers. They were so meticulous. They answered any questions, and explained things as they went along. They were outstanding workers. The porch installers were also very good. I had doubts about how I wanted the railings, and they helped. Their suggestions were right on.

  • comment
    Recognize Excellence
    Wayne, NJ
    Mar 17, 2014

    They were all courteous and they had an exceptional crew.

More Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • Alside Preferred Contractor
  • GAF ELK
  • GAF ELK Master Elite
  • Good Housekeeping Seal of Approval
  • James Hardie Preferred Remodeler
GuildQuality Member
Guildmember
Since 2011

Types of Work

  • Roof (71)
  • Gutters (50)
  • Windows & doors (30)
  • Siding (18)
  • Whole house remodel (11)
  • +9 More

Recent Activity

  • 4/23/14 Global Home Improvement received feedback from a customer in Philadelphia, PA.
  • 4/23/14 Global Home Improvement received feedback from a customer in Lebanon, NJ.
  • 4/18/14 Global Home Improvement received feedback from a customer in Jackson, NJ.
  • 4/17/14 Global Home Improvement received feedback from a customer in Ivyland, PA.
  • 4/17/14 Global Home Improvement received feedback from 3 customers.

More about Global Home Improvement

As a GuildQuality Guildmember, Global Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Global Home Improvement in Philadelphia, PA; Phila, PA; Morristown, NJ; West Chester, PA; Doylestown, PA; Cherry Hill, NJ; Langhorne, PA; Newtown, PA; Perkasie, PA; Malvern, PA; and 420 other cities in Pennsylvania, New Jersey, Delaware, New York and Maryland..

In this report, Global Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 840 out of 1,053 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.