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I would like to recognize the two installers, they did a great job.
I have seldom seen a construction crew work as hard as they did. Vitali was very helpful and professional.
There was excellent communication with home office and with project manager. Project stayed on schedule.
Vitaliy was excellent at following up and addressing any concerns I had. He is as meticulous as I am.
The salesmen was very knowledgeable. The install went great. The guys who did the work were fantastic, skilled workers, and executed their job with precision.
If you asked us to describe this company and their services in one word, we'd immediately think of 'Quality'.From our first experience meeting Adam in the Morristown showroom to getting window measurements taken and scheduling the work with Mike, to the fine work the crew did in seemingly record time, everything was super-easy and smooth. We couldn't find a single issue to raise, which is a big deal considering anyone who knows us knows that we're really picky people and expect a lot.We went with the Sunrise windows with the additional heat mirror component. We compared them to other manufacturer/installer vinyl replacement windows, and there was no contest that the quality of these windows was the best in terms of both performance and aesthetics, and the price was reasonable too! We had considered the Marvin fiberglass windows first, which is what brought us to Global Home, but after doing the pros/cons, the price wasn't worth the extra durability/better aesthetics to us when the Sunrise windows came with a lifetime (transferable) warranty and looked very close in terms of aesthetics. We were even able to perfectly match the cherry wood grain of the paneling in the home office.The manufacturing time wasn't bad at all, and they were amazingly able to replace all 28 windows in just a few days. The financing is a really nice additional benefit too because we're already enjoying our windows without having to immediately break the bank to do so.Very highly recommended!! Excellent high quality service/team, and we're already using them for other home projects.
How fast they worked and the install was phenomenal. The men were wonderful. They were very professional and clean. The install went great.
The installation was really clean, and the actual windows they did install were installed quickly.
The entire experience was first rate. I would highly recommend Global to anyone looking to install windows.
Mike Houska is a very nice and courteous guy and he kept our appointment on time and explained everything in detail and he knows his job well and we trusted in this installation. Vincent gave us a good professional view on what windows is more suitable for our house. We are happy with them.
We are very happy with our new window installation. They are courteous and schedule is on time, clean and need during installation. They answer all our question and very knowledgeable in their profession.
Very Professional. A great experience.
I would like to recognize Rose, the woman on the phone in the office and the installers. I did not see the installers stop to take one break, they were constant and cleaned very neatly, and their work was very good.
I thoight that it was very nice, bit I feel that they could have gotten back to me more.
I would like to recognize the project manager for his exceptional service.
We LOVE our new windows!
Danny (my windows guy); and (I've forgotten their names) the two guys who installed my sliding glass door. Excellent workmanship, kept the area safe and relatively clutter free.Mike Houska for taking care of an issue as soon as he was made aware of itDawn Pabon for keeping us informed scheduling.Randall for presenting and explaining our options.
The workmen are superlative. I always request the same guy to do the windows installation; if he can't do it I'd rather wait for him to be available.
Choose Global Home Improvement if excellence is your goal.
As a GuildQuality Guildmember, Global Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Global Home Improvement in Philadelphia, PA; Morristown, NJ; Doylestown, PA; Phila, PA; West Chester, PA; Cherry Hill, NJ; Langhorne, PA; Yardley, PA; Phoenixville, PA; Perkasie, PA; and 539 other cities in Pennsylvania, New Jersey, Delaware, New York and Maryland.
In this report, Global Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 1,320 out of 1,695 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.
If you are a Global Home Improvement customer, and if Global Home Improvement completed work for you after April of 2011 but you haven't yet received a survey, please let us know.