Global Home Improvement
1680 Loretta Ave.Feasterville, PA 19053(888) 234-2929

Global Home Improvement wants all homeowners to discover innovation in home renovation with the best products on the market such as; Standing Seam Metal Roofing, James Hardie Siding and Fiberglass Windows! (more)


Customer Feedback Summary

Of 1,336 customers surveyed, 1,062 responded (79%)
Likely to Recommend
96%
Value
95%
Professional & Organized
96%
Construction Quality
98%
Clean & Safe
97%
Project Manager
96%
Problem Resolution
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

18 Ratings
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  • Global Home Improvement
    Review by Fandel T. of Mendham, NJ
    Dec 15, 2014

    I wanted a metal roof specialist and they exceeded my expectations of everything from start to finish.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Bickham J. of Denville, NJ
    Dec 11, 2014

    The end result was satisfactory, and our Project Manager was great when he was available. However, until he became available the home office communications were poor, we had no project manager for weeks, they sent work crews with different people each day so there no continuity of dialogue about specific concerns, the crews mostly worked only 4-5 hours each day, the project duration was 3X longer vs the original estimated time, they ran out materials which created additional delays, they left my 2nd-floor step landing and exterior balcony without rails for weeks, which was very dangerous.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Summit, NJ
    Dec 09, 2014

    The installers were very hard working. They completed the work like a well oiled machine. They were fast, pleasant and extremely neat. Cleaned up their work area, swept the yard area to pick up any materials left on site. they are a great installation crew.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Huntingdon Valley, PA
    Dec 07, 2014

    Although not the least expensive proposal I received, I feel I got a good value for what I spent.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from New Vernon, NJ
    Dec 07, 2014

    The workmanship by your crews, is outstanding. I have employed Global three times. I am still waiting one on last gutter.I have been very pleased so far

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Wayne, PA
    Dec 06, 2014

    Yes, workers Nick and Jon (father and son) who took exceptional pains to make everything workmanlike on this very unconventional project.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Wayne, PA
    Dec 06, 2014

    The building was constructed probably 150-175 years ago as a post and beam farm shop , It has settled significantly, there were some rotten joists, and a later addition was connected in a most amateurish fashion to an existing stone wall, which at one time was part of another building. Hence, there is not a level surface , square corner , or straight timber anywhere. If possible, however, we wanted the antique look of a standing seam metal roof since the building is highly visible. After thoroughly assessing the situation, both Murray and Tarry stated that some problems would be encountered but Global could do the job to our satisfaction.....and they did., under what I consider bad weather conditions, extremely cold and wet. You have my permission to use photographs as promotional pieces for your company.

    Did you find this helpful? Yes
  • "Current Referrals" comment from Wayne, PA
    Dec 06, 2014

    Not at the moment, but I will certainly recommend Global when occasions arise.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Murphy B. of Milford, NJ
    Nov 26, 2014

    Overall, my experience with Global Home Improvement was very positive. I felt like the workmanship was well done, the pricing was fair, and everything that they did in terms of any work on my home was a very good value for my money in both the quality of workmanship and the product. The on site manager went above and beyond to make sure that my needs were met in the best way possible.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Gary A. of Bordentown, NJ
    Nov 24, 2014

    My home was built in the 1880s and still had its origibal metal roof. When looking for contractors to either fix or replace the roof Global Home Improvement had the best solution. The inspector was very knowledgable about older homes and the unique problems that they develop. It was the only estinate I received that made me feel comfortable that the job would be done right the first time. Global Home Improvement did an excellent job installing my new shingle roof. The job was finished within the agreed upon time frame and the work site was kept clean. There were some minor communication issues with what was on the written estimate and what was actually done but these did not affect the overall outcome of the project or the quality of the work done.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by R.B.A. of Morristown, NJ
    Nov 18, 2014

    We liked the straight forward sales and installation process. Global's installation crew mentioned they only do windows which put us at ease, as some other companies we used hired contractors of questionable background.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Laroque C. of Phoenixville, PA
    Nov 18, 2014

    Working with Global Home Improvement was an easy, seamless process from the initial estimate to the installation. Any and all responses were provided in a timely manner. I'm happy with the installation and the quality of the work.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ridgewood, NY
    Nov 11, 2014

    The efficiency of the workers

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cheltenham, PA
    Nov 09, 2014

    My door was installed perfectly!It looks great & changes the appearance of my Home in the most positive way!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Williamstown, NJ
    Nov 09, 2014

    James was a good sales person, Mike did well measuring, all three installers worked well together, getting the job done quickly and not leaving a mess. Good team work!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ewing, NJ
    Nov 09, 2014

    The roof looks amazing and we have received numerous positive comments.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Philadelphia, PA
    Nov 03, 2014

    The guys that put the windows in specially the younger guy, they were very nice and were good as a team together. I can't remember their names.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Philadelphia, PA
    Nov 03, 2014

    The guys that put the windows in did a great job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Gloucester, NJ
    Nov 03, 2014

    I was most satisfied with Global Home Improvement in the speed of the installation.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Wilmington, DE
    Nov 01, 2014

    We were very pleased. I asked for them to be careful regarding the landscaping etc and they were.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • Alside Preferred Contractor
  • GAF ELK
  • GAF ELK Master Elite
  • Good Housekeeping Seal of Approval
  • James Hardie Preferred Remodeler
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Roof (71)
  • Gutters (50)
  • Windows & doors (30)
  • Siding (18)
  • Whole house remodel (11)
  • +9 More

Recent Activity

  • 12/18/14 Global Home Improvement received feedback from a customer in Philadelphia, PA.
  • 12/18/14 Global Home Improvement received feedback from a customer in Philadelphia, PA.
  • 12/15/14 Global Home Improvement received feedback from a customer in Mendham, NJ.
  • 12/13/14 Global Home Improvement received feedback from a customer in South Plainfield, NJ.
  • 12/13/14 Global Home Improvement received feedback from a customer in Frenchtown, NJ.

More about Global Home Improvement

As a GuildQuality Guildmember, Global Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Global Home Improvement in Philadelphia, PA; Phila, PA; Doylestown, PA; Morristown, NJ; Cherry Hill, NJ; West Chester, PA; Perkasie, PA; Langhorne, PA; Yardley, PA; Newtown, PA; and 477 other cities in Pennsylvania, New Jersey, Delaware, New York and Maryland.

In this report, Global Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 1,062 out of 1,336 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.