Global Home Improvement
1680 Loretta Ave.Feasterville, PA 19053(888) 234-2929

Global Home Improvement wants all homeowners to discover innovation in home renovation with the best products on the market such as; Standing Seam Metal Roofing, James Hardie Siding and Fiberglass Windows! (more)


Customer Feedback Summary

Of 1,394 customers surveyed, 1,111 responded (80%)
Likely to Recommend
96%
Value
95%
Professional & Organized
96%
Construction Quality
98%
Clean & Safe
97%
Project Manager
95%
Problem Resolution
95%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
search by zip code:
search

Reviews & Comments

61 Ratings
47
10
2
1
1
Currently Viewing:

  • Global Home Improvement
    Review by Guy E. of Philadelphia, PA
    Jan 21, 2015

    I was completely satisfied with everything that Mike and his crew did. I am a very pleased customer.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Renish P. of Marlton, NJ
    Jan 21, 2015

    From the moment I submitted an inquiry to Global Home Improvement about Infinity by Marvin Windows to the moment they finished work and the communication via email, everything went exactly as they represented and the product wads exactly as described. The windows are much better than the existing windows we had. The crew who worked on the job were professional, good craftsman and knew what they were doing. They left the place clean, communicated with me well and were professional.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Carnemolla A. of Manalapan, NJ
    Jan 21, 2015

    Employees who performed work were knowledgeable, efficient and courteous.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Green K. of Linwood, NJ
    Jan 20, 2015

    Disappointed with this job. Had to stay on top of them for info regarding start and time frame for job. Once job was done found leak in seam. Fortunately was able to place a bucket to catch water before any damage was done. Contacted supervisor a week ago and have yet to get a time for someone to remedy problem. Have had to keep calling them This is the 2nd job Global has done for us. The first one was totally opposite of this one as far as contacts went.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Hendershot J. of Flemington, NJ
    Jan 19, 2015

    This was a professional experience, unlike that with the first company we intended to hire for the job at a higher price.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Williams C. of Bernardsville, NJ
    Jan 17, 2015

    Excellent work. Professional installers. Communication and Follow up is poor. Seems to be a lack of coordination between employees.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Rosmarin S. of Manalapan, NJ
    Jan 16, 2015

    Global put a new roof on our house during the summer and because their work is so superior we aske dthem to replace our windows.Great salesman and installation crew and manager. I highly recommend global.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Cortese M. of Middletown, NJ
    Jan 16, 2015

    I was very pleased with the quality of work, and courtesy of the workers.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Lappe S. of West Cape May, NJ
    Jan 16, 2015

    From start to finish, project went smooth and without incident. Global Team was always there to quickly respond to any concerns we had especially when we had to change our schedules. Team was very accommodating! Thanks.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by G.S.P. of Glenside, PA
    Jan 13, 2015

    I was fortunate to discover Global considering the vast number of roofing contractors available in the Philadelphia area. They installed a standing seam metal roof over a low-pitch addition of our home. The metal roof addressed my concerns for water control and accumulation with the low-lying slope. From start to finish, Global’s sales staff, Murray, and the project manager, Tarry, were fantastic to work with. The project was completed on schedule and I appreciated their accessibility when I had questions. Global’s install crew worked very efficiently and they are experts at their craft—their finished work is really impressive. Global’s pricing was very reasonable and considering the final product they delivered—it was well worth my investment.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Yankielun A. of Hellertown, PA
    Jan 13, 2015

    A top-notch job from start to finish! We love the new barn roof!

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Tarr L. of East Greenville, PA
    Dec 29, 2014

    Global installed a metal Standing Seam roof to accommodate the low pitch of my addition. Top-notch materials and fine workmanship, especially the soffit and gutters. Work was completed on schedule and now I have a dry addition on my house. Only one issue is the roofing panels are not completely flat about half way up and look a little curvy. A Standing Seam roof should be perfectly flat and straight. For that I took off one star in my rating.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Schmutzler C. of Glenside, PA
    Dec 29, 2014

    We were very pleased with everything all along the way. I felt like the estimator was very thorough and that he covered everything. We were pleased with the job.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Meier S. of Bethlehem, PA
    Dec 29, 2014

    Its a little too early to say the windows are performing up to my expectations (since the weather has been warmer than normal), but if they perform as well as the people we worked with throughout our experience with Global I am confident that I will we extremely satsisfied.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by O.S.F. of Bloomfield, NJ
    Dec 20, 2014

    I already did recommend someone already!

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by D.F.A. of Cinnaminson, NJ
    Dec 19, 2014

    I am extremely happy. They did tremendous work and the employees were efficient and kept the job site clean. I cant say enough good things about them.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Utsch M. of Slatington, PA
    Dec 19, 2014

    We are pleased with the salesman, James, for his professionalism and ability to be flexible when we asked for input and pricing on both metal and shingle roofs. He cared enough to make sure we were happy with the experience.Denis was also very knowledgeable, answering out questions and correctly anticipating all the materials needed to complete our roofing project without any delays. He was the type of project manager all companies should employ because he knows how to get the job done !Shaun, who led the crew installing the roofing, was never too busy to answer our questions along the way. He and his crew worked long hours during very windy, cold days and did a superb job. The roof looks great!. The crew did a fantastic job of cleanup too, I'm very impressed. They even crossed the road to the cornfield and retrieved a few pieces of debris that they noticed had blown there during installation of the roofing.THANKS GUYS for a job well done !

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Fandel T. of Mendham, NJ
    Dec 15, 2014

    I wanted a metal roof specialist and they exceeded my expectations of everything from start to finish.

    Did you find this helpful? Yes
  • Global Home Improvement
    Review by Bickham J. of Denville, NJ
    Dec 11, 2014

    The end result was satisfactory, and our Project Manager was great when he was available. However, until he became available the home office communications were poor, we had no project manager for weeks, they sent work crews with different people each day so there no continuity of dialogue about specific concerns, the crews mostly worked only 4-5 hours each day, the project duration was 3X longer vs the original estimated time, they ran out materials which created additional delays, they left my 2nd-floor step landing and exterior balcony without rails for weeks, which was very dangerous.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Summit, NJ
    Dec 09, 2014

    The installers were very hard working. They completed the work like a well oiled machine. They were fast, pleasant and extremely neat. Cleaned up their work area, swept the yard area to pick up any materials left on site. they are a great installation crew.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • Alside Preferred Contractor
  • GAF ELK
  • GAF ELK Master Elite
  • Good Housekeeping Seal of Approval
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Roof (71)
  • Gutters (50)
  • Windows & doors (30)
  • Siding (18)
  • Whole house remodel (11)
  • +9 More

Recent Activity

  • 1/28/15 Global Home Improvement received feedback from a customer in Asbury, NJ.
  • 1/28/15 Global Home Improvement received feedback from a customer in Slatington, PA.
  • 1/24/15 Global Home Improvement received feedback from a customer in Cinnaminson, NJ.
  • 1/22/15 Global Home Improvement received feedback from a customer in Hatboro, PA.
  • 1/21/15 Global Home Improvement received feedback from a customer in Hopewell, NJ.

More about Global Home Improvement

As a GuildQuality Guildmember, Global Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Global Home Improvement in Philadelphia, PA; Morristown, NJ; Phila, PA; Doylestown, PA; Cherry Hill, NJ; West Chester, PA; Perkasie, PA; Langhorne, PA; Yardley, PA; Newtown, PA; and 487 other cities in Pennsylvania, New Jersey, Delaware, New York and Maryland.

In this report, Global Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 1,111 out of 1,394 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.