Global Home Improvement
1680 Loretta Ave.Feasterville, PA 19053(888) 234-2929

Global Home Improvement wants all homeowners to discover innovation in home renovation with the best products on the market such as; Standing Seam Metal Roofing, James Hardie Siding and Fiberglass Windows! (more)


Customer Feedback Summary

Of 1,243 customers surveyed, 983 responded (79%)
Likely to Recommend
96%
Value
95%
Professional & Organized
96%
Construction Quality
98%
Clean & Safe
97%
Project Manager
96%
Problem Resolution
95%

Map of Recent Work

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Comments


  • comment
    Area Of Satisfaction
    Yardley, PA
    Sep 22, 2014

    Follow up and site cleanliness. Both of these are extremely important to us and as such we have recommended Global to friends and neighbors.

  • comment
    Recognize Excellence
    Mechanicsville, PA
    Sep 21, 2014

    Tarry and the work crew did a great job and are a very professional crew.Randy did a great job presenting all the options for roofing materials available. Tarry addressed every concern I had about the roof from ventilation to the roof edges. He offered a solution to the lack of enough downspouts on one side of the house. I feel confidant the roof is secure and will last.

  • comment
    Recognize Excellence
    Philadelphia, PA
    Sep 19, 2014

    "The TEAM"

  • comment
    Area Of Satisfaction
    Philadelphia, PA
    Sep 19, 2014

    From start to finish the team did an excellent job, paying special attention to the "finished look".

  • comment
    Recognize Excellence
    Bernardsville, NJ
    Sep 19, 2014

    everyone I dealt with was pleasant, efficient, and helpful

  • comment
    Area Of Satisfaction
    Bernardsville, NJ
    Sep 19, 2014

    Price right , adhered to schedule,efficient, quality work, pleasant to deal with,

  • comment
    Recognize Excellence
    Bernardsville, NJ
    Sep 19, 2014

    Danny the installer, worked very hard and long to finish the job. He was a pleasure to work with.

  • comment
    Area Of Satisfaction
    Bernardsville, NJ
    Sep 19, 2014

    Exceeded my expectations in clean up. The detail work of painting where needed and re-installing shutters inside was so much appreciated! I found the installers to be very professional, and knowledgeable. Both pleasant people to have working in my house.

  • comment
    Additional Comment
    Verona, NJ
    Sep 16, 2014

    I am very happy. Great product, and great service.

  • comment
    Additional Comment
    Philadelphia, PA
    Sep 15, 2014

    All of workers on our job we are very please with.

  • comment
    Additional Comment
    Little Egg Harbor, NJ
    Sep 15, 2014

    The whole crew deserves to be recognized for a job well done.

  • comment
    Likely To Recommend
    Little Egg Harbor, NJ
    Sep 15, 2014

    Yes, for the first time that I have had work done I would recommend a company to a friend or relative. My neighbors even commented on how the whole team seemed to know what to do and how they kept the jobsite clean.Bottom line all the men that were here exceeded our expectation, especially Vitaly.

  • comment
    Professional & Organized
    Little Egg Harbor, NJ
    Sep 15, 2014

    Exceeded our expectations and managed our problems with replacing skylights.

  • comment
    Area Of Satisfaction
    Philadelphia, PA
    Sep 14, 2014

    Quality of workmanship. Your craftsmen are by far superior to any who have worked on my home in the past.

  • comment
    Area Of Satisfaction
    Milltown, NJ
    Sep 10, 2014

    The installation crew was extraordinary, very nice, professional and courteous. Great work ethic.

  • comment
    Recognize Excellence
    Phoenixville, PA
    Sep 10, 2014

    Vitaliy Galitskiy as project manager was exceptional. He was organized, answered questions offered suggestions and always courteous. You don't run into many individuals like Vitaliy, Thank You Vitaly

  • comment
    Area Of Satisfaction
    Phoenixville, PA
    Sep 10, 2014

    Excellent products, workmanship and installation. Essentially, my expectations were exceeded.

  • comment
    Area Of Satisfaction
    St Davids, PA
    Sep 06, 2014

    i appreciated the quick response from Vitaily on every single issue - major or minor. i appreciated the way the workmen on the two teams who worked on our project arrived and got to work - they simply worked hard until they were finished for the day. no sitting around on the phone and smoking/talking for long periods; i witness that type of behavior from many of the men currently doing work for our neighbors.

  • comment
    Project Manager
    St Davids, PA
    Sep 06, 2014

    Vitaily was excellent. extremely detailed, knowledgable and kind.

  • comment
    Area Of Satisfaction
    Morris Plains, NJ
    Sep 04, 2014

    Easy access to Mark, who always returned calls. Having the dumpster out there, accommodating my trash as well, in addition to the construction trash. Covering the house with plastic while demolishing the old roof and keeping the site cleaner and safer.

More Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • 2008 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • Alside Preferred Contractor
  • GAF ELK
  • GAF ELK Master Elite
  • Good Housekeeping Seal of Approval
  • James Hardie Preferred Remodeler
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Roof (71)
  • Gutters (50)
  • Windows & doors (30)
  • Siding (18)
  • Whole house remodel (11)
  • +9 More

Recent Activity

  • 9/29/14 Global Home Improvement received feedback from 2 customers.
  • 9/27/14 Global Home Improvement received feedback from a customer in Trenton, NJ.
  • 9/26/14 Global Home Improvement received feedback from a customer in Moorestown, NJ.
  • 9/25/14 Global Home Improvement received feedback from a customer in Philadelphia, PA.
  • 9/24/14 Global Home Improvement received feedback from a customer in Cherry Hill, NJ.

More about Global Home Improvement

As a GuildQuality Guildmember, Global Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Global Home Improvement in Philadelphia, PA; Phila, PA; Morristown, NJ; Cherry Hill, NJ; Doylestown, PA; West Chester, PA; Perkasie, PA; Langhorne, PA; Yardley, PA; Newtown, PA; and 460 other cities in New Jersey, Pennsylvania, Delaware, New York and Maryland..

In this report, Global Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 983 out of 1,243 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.