Feinmann Inc.
27 Muzzey StreetLexington, MA 02421(781) 860-9800

Feinmann is a national award-winning design/build firm, specializing in kitchen and bath remodels, room additions, and whole house renovations. From listening to our clients over the past 20 years, we have learned what matters most when it comes to making major home improvements - in short, they look for ingenious design, a well-articulated process, superb craftsmanship, responsive service, and the best value for the cost. That is why we have built a complete range of in-house services, from expert planning all the way through fabrics and furnishings, around exactly these requirements. And, even when a particular project is complete, we are committed to enhancing our relationship through on-going education, acting as a sounding board for design and remodeling issues, and helping address the hands-on maintenance needs of our clients. (more)


Customer Feedback Summary

Of 140 customers surveyed, 104 responded (74%)
Likely to Recommend
95%
Clean & Safe
98%
Construction Quality
95%
Employees & Subcontractors
95%
Expertise
99%
Professional & Organized
92%
Responsive Design
98%
Trust
97%
Understand Building Process
100%
Design Center & Selections
86%
Overall Experience
91%
Problem Resolution
94%

Map of Recent Work

Reviews & Comments Reviews Only All Projects Projects with Images

Reviews & Comments

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  • comment
    Problem Resolution
    Arlington, MA
    Oct 27, 2013

    Kyle was superb in addressing and resolving any problems. He is very experienced and creative, and any time anything unexpected happened, we could trust that Kyle would figure out a way to make it right. (For example - we had a vanity installed in the bathroom and there was a gap near the wall - Kyle came up with a great solution. We had a dog feeding station installed, and Kyle found a perfect material to prevent water damage). Also in the rare cases of a problem that was due to Feinmann, there was no arguing about responsibility (eg the initial kitchen sink was an unexpected size and was replaced without argument, and one piece of granite was patched and again, it was replaced without argument).

  • comment
    Feinmann
    Arlington, MA
    Oct 27, 2013

    We had heard good things about the firm over the years. They are not the cheapest, but in this case you get what you pay for. We worked with a high quality team, and got a great redesigned downstairs.

  • review
    J.A.N.
    Boston, MA
    Jul 27, 2013
    Feinmann Inc.

    End result is in line with our wishes and hopes. Outsiders who have seen the remodelled space are impressed. However, there were severe delays and costs were substantially higher than anticipated.

  • comment
    Recognize Excellence
    Jamaica Plain, MA
    Jun 15, 2013

    Kevin, the carpenter, excelled at being both highly skilled and attentive to the needs of the household while working. He was thoughtful and communicative and willing to go the extra mile to make the experience of a kitchen and bath renovation a pleasing one. Dave Wittig was an excellent project manager and responded to all questions and concerns with thoughtfulness and generosity. He kept the project moving and having his overview always guaranteed a high level of expertise from everyone involved. Tammy Russo was a delight to work with and provided aesthetic and tactical solutions and suggestions. Tom, the painter, was so careful and thorough and skilled and extended himself over and over to accommodate to the needs of the project, always lending a helpful hand and being patient in the process. The electrician, Dave, was very competent, as was the plumber and tile people. I would say it is a remarkable team of professionals.

  • review
    Linda S.
    Jamaica Plain, MA
    Jun 15, 2013
    Feinmann Inc.

    The finished product is phenomenal. With Feinmann you are guaranteed a high level of expertise and an attention to detail and aesthetics that is unparalleled. Concerns and problems during the project were handled with sensitivity to the needs of the client and with great attention to making the process an enjoyable one. All in all, I would recommend Feinmann to all those looking for a high quality renovation.

  • review
    D.A.I.
    Newton, MA
    Jan 11, 2013
    Feinmann Inc.

    Each of the Feinmann professionals with whom we worked went above and beyond to give us the gorgeous kitchen of which we had dreamed. Feinmann prides itself on catering to a discerning clientele and we were certainly that type. We had a lot of input to share and we felt completely heard, accommodated, and appropriately advised along the way. Even with the one or two "challenges" we encountered, Feinmann immediately and professionally addressed them to our compete satisfaction. I would be happy to work with them again in the future.

  • comment
    Easier Than Expected
    Lexington, MA
    Dec 31, 2012

    I wasn't fully prepared for the number, complexity and timing of decisions that would be necessary. Feinmann was very patient and worked with me through all of my concerns and issues.

  • comment
    Feinmann
    Lexington, MA
    Dec 31, 2012

    Highly recommended and the style of their work was what we were looking for.

  • review
    Miriam S.
    Lexington, MA
    Dec 31, 2012
    Feinmann Inc.

    Feinmann is committed to satisfying their customers by completing a project that will meet or exceed their expectations. They will follow through on issues and concerns to "make things right".

  • comment
    Feinmann
    Lexington, MA
    Dec 20, 2012

    Prior experience with FRI. Quality workmanship. Trustworthiness. Competence.

  • review
    J.R.A.
    Belmont, MA
    Oct 22, 2012
    Feinmann Inc.

    They did a high quality job. They were very responsive to questions and needs. They do great quality work, and they have good, clever ideas.

  • comment
    Additional Comment
    Lexington, MA
    Sep 25, 2012

    Thanks to everyone involved in making this a very successful project for us.

  • comment
    Recognize Excellence
    Lexington, MA
    Sep 25, 2012

    Brian, the "carpenter", was amazing both in terms of "doing it all" himself, as well as going out of his way to deal very, very quickly with whatever issues arose or requests we made. Chris,the project manager, was also professional and delivered the project without any major suprises. Kate, the kitchen designer, was also very helpful in terms of adapting to our "non-standard" requests.

  • review
    L.A.D.
    Lexington, MA
    Sep 25, 2012
    Feinmann Inc.

    Feinmann dramatically transformed our kitchen and living spaces working within very tight constraints imposed by the Lexington Conservation Commission. We are exceptionally pleased with the results.

  • comment
    Additional Comment
    Lexington, MA
    Aug 11, 2012

    Overall, we were very pleased with Feinmann and the project. We love our new kitchen. Feinmann essentially came in on budget and although completion was delayed a bit, it was not significant. Even though some things remained undone we had use of our kitchen by the original completion date.

  • comment
    Recognize Excellence
    Lexington, MA
    Aug 11, 2012

    We enjoyed working with the entire team. Chris Tobin, Kate Yurgelun, and Chris Gonzalez were all a pleasure to work with.

  • comment
    Feinmann
    Lexington, MA
    Aug 11, 2012

    We wanted a design and build contractor. We wanted a single entity to manage the project and be accountable. We also wanted someone who did high quality work.

  • comment
    Recognize Excellence
    Newton, MA
    Jul 12, 2012

    Tammy Russo, Kevin, Andy and the crew who recently renovated our den and performed some much needed repairs to the outside of the house.

  • comment
    Feinmann
    Newton, MA
    Jul 12, 2012

    They've worked for me before and I was immensely satisfied

  • review
    Lev F.
    Newton, MA
    Jul 12, 2012
    Feinmann Inc.

    Feinmann, Inc. is a well run, organized and exceptionally talented company. The planning is carefully laid out, costs are clear, and the execution is top notch. I recommend them to all my friends and acquaintances who are looking to renovate.

More Reviews & Comments

GuildQuality Partner Affiliations

  • daily5Remodel
  • Remodelers Advantage

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
2009,2010,2011,2012,
2013

Types of Work

  • Energy efficiency upgrades (140)
  • Kitchen remodel (140)
  • Addition (139)
  • Design build remodel (139)
  • Whole house remodel (126)
  • +6 More

Recent Activity

  • 4/11/14 Feinmann Inc. received feedback from a customer in Lexington, MA.
  • 4/10/14 Feinmann Inc. published an example of their work.
  • 4/10/14 Feinmann Inc. published an example of their work.
  • 4/10/14 Feinmann Inc. published an example of their work.
  • 4/10/14 Feinmann Inc. published an example of their work.

More about Feinmann Inc.

As a GuildQuality Guildmember, Feinmann Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Feinmann Inc. in Lexington, MA; Newton, MA; Arlington, MA; Belmont, MA; Cambridge, MA; Boston, MA; Brookline, MA; Weston, MA; Winchester, MA; Burlington, MA; and 15 other cities in Massachusetts and Rhode Island..

In this report, Feinmann Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2005. In that time, 104 out of 140 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Feinmann Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Feinmann Inc. customer, and if Feinmann Inc. completed work for you after November of 2005 but you haven't yet received a survey, please let us know.

If you have had work done by Feinmann Inc. since November of 2005 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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