Feinmann Inc.
27 Muzzey StreetLexington, MA 02421(781) 860-9800

Feinmann is an award-winning design/build firm, specializing in kitchen and bath remodels, room additions, and whole house renovations. From listening to our clients over the past 20 years, we have learned what matters most when it comes to making major home improvements - in short, they look for ingenious design, a well-articulated process, superb craftsmanship, responsive service, and the best value for the cost. That is why we have built a complete range of in-house services, from expert planning all the way through fabrics and furnishings, around exactly these requirements. And, even when a particular project is complete, we are committed to enhancing our relationship through on-going education, acting as a sounding board for design and remodeling issues, and helping address the hands-on maintenance needs of our clients.

Customer Feedback Summary

Of 206 customers surveyed, 146 responded (71%)
Likely to Recommend
Clean & Safe
Construction Quality
Employees & Subcontractors
Professional & Organized
Responsive Design
Understand Building Process
Design Center & Selections
Overall Experience
Problem Resolution

Map of Recent Work

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Reviews & Comments

24 Ratings
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  • "Recognize Excellence" comment from Arlington, MA
    Nov 22, 2015

    Feinmann was a pleasure to work with, bringing a responsive and experienced team that was a true partner in our whole-house renovation & addition project. We're deeply appreciative of everyone that contributed to our challenging home transformation (during the snowiest winter on record), and especially want to recognize Steve Prittie and Dave Ramirez for going above and beyond in their dedication and attention to detail.

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  • "Feinmann" comment from Arlington, MA
    Nov 22, 2015

    We were particularly interested in a design/build approach and found that Feinmann's level of quality and thoughtful design, as well as strong local presence, were a perfect match. Their Renovation Workshop was also very valuable in outlining a transparent and helpful roadmap toward planning a rewarding remodeling experience.

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  • Feinmann Inc.
    Review by C.A.S. of Lexington, MA
    Jul 03, 2015

    We love our new space! We decided to move out while the work was being done (kitchen, mud area, powder room, master bath.) We have dogs and I have dust allergies so it was easier for us. Feinmann stayed on budget and let us know our options. We decided to spend a little more in certain areas, but there were no budget surprises. Toward the end it does feel as though the finish work and punch list items take a bit longer, but in reality Feinmann was very responsive and any small thing was addressed in a timely manner. They never make you feel like you are being a pain! E.g., any big project has tweaks at the end -- a cabinet door adjustment or light fixture. The work crew picked up after themselves and the house was given a top to bottom cleaning. I feel like the money we spent was well worth it and the project managed appropriately. We had weekly meetings to go over completed items with the project manager, which we really appreciated.

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  • "Satisfaction" comment from Cambridge, MA
    Jun 22, 2015

    The building/construction work has gone very smoothly. Kyle and Steve have been great, easy to work with and very conscientious.

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  • Feinmann Inc.
    Review by Satomi B. of Lexington, MA
    Mar 20, 2015

    Feinmann did another project for us some years ago for which I was completely satisfied. This time Feinmann Inc. did make some mistakes, but they did their best to correct them as much and as soon as they could. I am really impressed with and grateful for their great customer service.

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  • Comment from Lexington, MA
    Feb 24, 2015

    They have done the most beautiful work. All their staff has been wonderful, amazing creative, and truly collaborative. I am thrilled, they sweat the details and they have been partners all the way. I would recommend them to anyone. I loved working with every single one of them they have been a pleasure to work with.

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  • "Recognize Excellence" comment from Malden, MA
    Jan 21, 2015

    Steve Prittie managed the entire job in a very professional manner. Steve was always pleasant and would address our questions and concerns promptly. The project ran smoothly because of Steve's efforts. Kevin's interior carpentry is exceptional. We continue to get compliments on all his interior woodwork and cabinetry. Kevin pays a lot of attention to detail, is a very friendly person, and always addressed our concerns. We were very happy with all Feinmann's sub-contractors.

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  • Feinmann Inc.
    Review by Dick F. of Malden, MA
    Jan 21, 2015

    All aspects of this project exceeded our expectations. The design and planning process went smoothly. All Feinmann contractors were friendly, efficient, and did their work in a professional manner. Steve Prittie managed all aspects of the job exceptionally well. We had complete trust that Steve had our interest in mind from the project's start to finish.

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  • Feinmann Inc.
    Review by Dan E. of Bedford, MA
    Nov 01, 2014

    We contracted with Feinmann to finish our basement. This turned out to be a more involved project than expected because the low ceiling height required reworking many of the mechanicals. Kyle and Paul were very skilled and effective at moving us through those issues and getting to an excellent design and result. I felt that the process was highly transparent. It is harder to comment on cost; in this process, one is basically committed to the vendor before the full cost is known, so one can't easily shop for competitive bids but rather is trusting Feinmann to extract good value from the subcontractors. I did think that the level of service was very high, including on unexpected twists. So I certainly would recommend Feinmann.

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  • Feinmann Inc.
    Review by N.F.A. of Lexington, MA
    Sep 12, 2014

    We were very pleased with the quality of Feinmann's work and their ability to develop creative solutions to meet our needs. We are enjoying meals in our new eating area and the light that streams in through the beautiful large windows surrounding our dining table. We also gained space in the kitchen from a redesigned pantry and kitchen island. And the entire family, including our dog, loves the new deck.

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  • Feinmann Inc.
    Review by Lisa F. of Belmont, MA
    Aug 19, 2014

    I am very happy with my kitchen and bath renovation by Feinmann. The team was incredibly professional and responsive to my needs. No detail was overlooked. Everyone was reliable and really cared to make sure that the project turned out the way I wanted. The daily on-site carpenter was incredibly personable, neat, clean and organized. All the subs were skilled, reliable and long term colleagues of Feinmann. The work was overseen weekly by a friendly and dedicated project manager. I would definitely use Feinmann Inc again and I highly recommend them to anyone who wants a trustworthy group who will have your best interests at heart.

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  • "Problem Resolution" comment from Carlisle, MA
    Aug 15, 2014

    A lot of little problems came up during the project and they were all corrected to our satisfaction. The temporary kitchen was indespensable. Not sure how we would have managed without it. Also, the drawer directly under the cooktop initially didn't open because it was hitting on the underpart of the cooktop. Initially, Kevin and Kyle weren't sure if they were going to be able to make the drawer operational but they did by modifying the sides and back of the drawer. It seems like a small thing, but we love that we can use that drawer for storing cooking utensils. It's extremely convenient and one of the many things we love about the kitchen. Kevin did such a great job modifying the drawer, it looks like it came from the factory that way.

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  • "Recognize Excellence" comment from Carlisle, MA
    Aug 15, 2014

    Peter for taking the time to understand the design of the house and how we used the space so that Feinmann could design a kitchen that fit in with the design of the rest of our house and met our daily needs. Barney for his eye for design. Kyle for being so easy to work with and for quickly fixing the things that we weren't happy with. Kevin for his workmanship and attention to detail.

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  • "Feinmann" comment from Carlisle, MA
    Aug 15, 2014

    Online article that indicated that they were one of the top builders in Boston area. We saw photos of some previous jobs and we liked how they looked. When Peter came to the house took real interest in building a kitchen that would fit the design of the house and meet our needs, that was when we knew that Feinmann was the best choice for us. Anyone can rip out an old kitchen and put in some new counters and cabinets, but we wanted someone who cared about design, style and function.

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  • "Recognize Excellence" comment from Boston, MA
    Aug 10, 2014

    David Wittig did a fantastic job of coordination. Paul Flynn did a superb carpentry job and took care of all aspects on the site and did not hesitate to call to ask for our opinion.

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  • "Feinmann" comment from Boston, MA
    Aug 10, 2014

    Feinmann's original proposal and estimate were taking in account our budget and gave a reasonable projection. The process was also well laid out and comprehensive. Also, previous results on work done elsewhere were in line with what we were looking for. The in-house architect also meant we could save on the design time and budget.

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  • Feinmann Inc.
    Review by S.S.A. of Boston, MA
    Aug 10, 2014

    This was our first remodeling project in the Boston area. The first visit from Feinmann immediately showed that they understood the scope of the project and the constraints of our budget. Communications with the staff were frequent and efficient. Peter, David, Barney and Paul were all very professional and devised cost effective solutions. The project ran smoothly and according to a precise schedule. And we like the remodeling result even more than what we dreamed of!

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  • Feinmann Inc.
    Review by Carol P. of Westwood, MA
    Jul 09, 2014

    Feinmann, Inc. handled a major renovation for us -- gutting and reconfiguring most of our first floor. The reconfiguration included re-imagining our dining room, kitchen, downstairs bath, laundry room, and living room, plus adding a new sunroom and deck. Our intensive experience with them, through what we feared would have to be a scary, painful, and traumatic experience, was outstanding! Feinmann was the only design firm we interviewed that understood the scope and interactions of the problems we had with the home we had lived in for 20 years. They developed a complete solution. The iterative, collaborative design process (with Barney) resulted in a conceptual design that addressed all of our many requirements, incorporating both “think-outside-the box” ideas that we would never have dreamed of, as well as our own ideas and modifications that we drew ourselves. (We highly recommend that you start the process by creating your own “needs assessment” document that describes how you currently (mis)use your rooms and what you would love to have instead.) Feinmann gently guided us through the stressful process of weighing the trade-offs about which modifications to do, and what not to do.The project manager, Tammy, masterfully managed the thousands of details of the project, including coordinating and scheduling the many subcontractors so the project kept moving without any significant delays. Many days she would have five or six different subcontractor crews working simultaneously in a beautifully orchestrated symphony. She shielded us from the day-to-day stresses, but also did a great job communicating with us about the progress of the project, conferring with us well in advance of when decisions were required. She took full responsibility, and aggressive correction action, for the few communications gaps that occurred. She also went above and beyond her nominal role by spending hours helping us narrow down various alternatives for which we would have otherwise hired a decorator (not just the selection of countertop, backsplash, plumbing fixtures, etc., but even light fixtures, paint colors, and selection of rugs). AnD, our lead carpenter, demonstrated a dedication to excellence that we found so comforting, both in his own work and, reassuringly, in overseeing the work of the many other carpenters and subcontractors. Nothing slipshod will ever get by AnD! And he made significant, conscious efforts to insulate us from the noise, dust, and invasions of the construction (not that reconfiguring an entire first floor could ever be easy), even as one of us continued to work out of the house during the six months of active construction.Yes, our high-quality renovation project was expensive, but what a relief it was to feel so confident that all the complexities of the project were being handled so professionally and the money was being well spent. As the project got underway, we soon felt assured that no subcontractor was making horrible mistakes that we would regret far longer than we would remember the bill. Many of the warnings we received from other homeowners (e.g., of ever expanding bills, and the need to “watch them like a hawk” to keep them from cutting corners) did not apply to us. Small changes and corrections were handled seamlessly. We did have a few minor overages, and we expanded the project in a few areas, but those were other jobs that we had known that would eventually need to be done; by then, we knew that we already had a crew whom we could trust to do them well. If you have the skills of a general contractor and understand how to direct, coordinate, and inspect every inch of every subcontractor's job, and don't mind the nit-picking nightmare, you may be able to get off cheaper, but then you should be working for Feinmann. If you are like the rest of us, and you value your peace of mind and the quality of the job, and you want to sleep well each night knowing that your interests are being well looked after, choose Feinmann. We love how our home has turned out, both functionally and aesthetically, and we couldn’t be happier that we selected Feinmann for this significant, complex project. We would recommend this company for any intricate remodeling job.

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  • Feinmann Inc.
    Review by Ginggi S. of Newton, MA
    May 10, 2014

    Feinmann is an extremely professional organization and provided expert guidance throughout the whole renovation process. I was very pleased to be able to have one point of contact from design through construction. The whole team was friendly, knowledgeable and a pleasure to work with. Most importantly, we couldn't be more pleased with how our kitchen renovation turned out.

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  • "Recognize Excellence" comment from Hingham, MA
    Apr 30, 2014

    Two areas I would recognize. One, Feinmann has a strong team with individuals who deliver different areas of expertise. One delivered the big picture idea, another had the details, a third had the practical implications. Excellent. Two, Dave Witting managed the process exceptionally well. Timely updates, terrific responsiveness. He anticipated frustration and managed expecations extremely well.

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GuildQuality Partner Affiliations

  • daily5Remodel
  • Remodelers Advantage


  • GuildQuality
GuildQuality Member
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
Feedback Milestone
5 Consecutive Great Reviews
2015 - See more

Types of Work

  • Energy efficiency upgrades (171)
  • Kitchen remodel (171)
  • Addition (170)
  • Design build remodel (170)
  • Whole house remodel (157)
  • +6 More

Recent Activity

  • 11/23/15 Feinmann Inc. received feedback from a customer in Concord, MA.
  • 11/22/15 Feinmann Inc. received feedback from a customer in Arlington, MA.
  • 10/30/15 Feinmann Inc. received feedback from a customer in Sudbury, MA.
  • 10/29/15 Feinmann Inc. received feedback from a customer in Arlington, MA.
  • 10/15/15 Feinmann Inc. received feedback from 2 customers.

More about Feinmann Inc.

As a GuildQuality Guildmember, Feinmann Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Feinmann Inc. in Lexington, MA; Newton, MA; Arlington, MA; Belmont, MA; Cambridge, MA; Boston, MA; Brookline, MA; Burlington, MA; Weston, MA; Concord, MA; and 22 other cities in Massachusetts and Rhode Island.

In this report, Feinmann Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2005. In that time, 146 out of 206 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.

Feinmann Inc. surveys all of their customers with the following exceptions:

  • For GM 2016 Mid-Way Through Construction surveys will be excluded from response rate qualifications as all customers are surveyed using a Shortly After Closing survey. We also do not survey Home Crew projects, only remodeling work.

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Feinmann Inc. customer, if your project doesn't match the above exceptions, and if Feinmann Inc. completed work for you after November of 2005 but you haven't yet received a survey, please let us know.

If you have had work done by Feinmann Inc. since November of 2005 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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2016 Guildmaster Application

Feinmann Inc. is a candidate for a 2016 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Feinmann Inc. must survey all of their customers.

If you are a recent customer of Feinmann Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Feinmann Inc.'s application.

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