Elite Remodeling Group is one of Chicagoland’s premier full-service home remodelers. Since 1993, we have been the company that residents of Chicago, Rockford, Naperville, Northbrook, and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, basements, metal roofing, kitchens, and gutter protection, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike some remodelers, we place special emphasis on understanding our customers’ needs, and on being responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone vinyl home windows, Bella Lux kitchens, revolutionary eSIP materials in our basement remodeling and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. (more)
I was most satisfied with Elite Remodeling Group because of the final result. They did a good job, and the windows look great. We are very satisfied.
They listened to my concerns and resolved the issues.
I like the quality of the windows
price and quality
Elite Remodeling Group did not fall short of my expectations, they just nailed everything. They put in 13 windows in under four hours, that's astounding. They worked like beavers in the heat, it was a 90 degree day and very humid. They know what they're doing.
I was most satisfied with the overall quality of the installation and the product itself.
I already referred Elite Remodeling Group to a close friend who wanted similar work. They are a trustworthy group that puts out a high quality product. There was a huge storm two hours after they left, and the windows passed with flying colors even though the caulk wasn't dry yet. Also, a skunk sprayed outside and absolutely no smell got inside. The windows passed two very serious tests, plus yesterday we had a storm and we didn't have a leak or a problem at all.
I chose Elite Remodeling Group for the whole package. Though, the warranty certainly is attractive because they'll come out and fix broken windows and if the seal fails they see that it's taken care of. The warranty is very very attractive because a lot of people, once they do the job, you can't find them. I looked at the website and it seemed very professional, and I know the product line. The manufacturer puts out the best products.
Installation....courteous while installing...kept all areas clean
Reputation and warranty.
I was happy with how efficient they were with taking out the old products and putting in the new.
I am happy with my windows from Elite Remodeling Group and the crew that installed everything. They are efficient and everything is working great so far.
Great company and i would recommend them. The installers had a tough time getting the windows out and they did a great.
The sales representative was very thorough, answered all our questions, and gave us a good deal. The installers they were on time and worked without breaks and cleaned up nicely.
They were local and I was impressed with the quality of the custom windows along with the price.
Quickness. Delivery was sooner than I expected. Installation time was shorter than I expected.
Local, and seemed to have done a lot of work in area.
Going extra step to get job done
Gary was very professional and helpful. I have already recommended him to one of our friends looking to do some projects with his house.
Product, Warranty, and professionalism of sales rep. Previous rep from another company just wanted to sell something and zipped throught presentation and was more interested in staking sales than understanding our budget and needs.
As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Elite Remodeling Group in Grayslake, IL; Gurnee, IL; Arlington Heights, IL; Geneva, IL; Chicago, IL; Elgin, IL; Palatine, IL; Batavia, IL; Carpentersville, IL; Wheaton, IL; and 65 other cities in Illinois and Wisconsin.
In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 110 out of 168 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2014.
Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.