Elite Remodeling Group
1895 Rohlwing Rd., Suite ARolling Meadows, IL 60008(847) 705-9600

Elite Remodeling Group is one of Chicagoland’s premier full-service home remodelers. Since 1993, we have been the company that residents of Chicago, Rockford, Naperville, Northbrook, and beyond have turned to for high-quality products, competitive prices, and exceptional service. From home windows and siding to entry doors, basements, metal roofing, kitchens, and gutter protection, Elite Remodeling Group offers a range of different products. Whatever the size of your home remodeling budget, we will ensure that you get the absolute most value for your money. Unlike some remodelers, we place special emphasis on understanding our customers’ needs, and on being responsive to their input, questions, and concerns throughout the entire remodeling process. Elite Remodeling Group has an A+ rating from the Better Business Bureau and uses nothing but durable, long-lasting products. With eZone vinyl home windows, Bella Lux kitchens, revolutionary eSIP materials in our basement remodeling and more, Elite Remodeling Group provides a number of top-quality home remodeling solutions. (more)


Customer Feedback Summary

Of 163 customers surveyed, 107 responded (66%)
Clean & Safe
100%
Construction Quality
98%
Schedule
97%
Trust
98%
Likely to Recommend
97%
Expertise
100%
Value
97%
Installation Crew
100%
Professional & Organized
99%

Map of Recent Work

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Reviews & Comments

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  • comment
    Area For Improvement
    Arlington Heights, IL
    Sep 06, 2014

    Elite Remodeling Group did not fall short of my expectations, they just nailed everything. They put in 13 windows in under four hours, that's astounding. They worked like beavers in the heat, it was a 90 degree day and very humid. They know what they're doing.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Sep 06, 2014

    I was most satisfied with the overall quality of the installation and the product itself.

  • comment
    Likely To Recommend
    Arlington Heights, IL
    Sep 06, 2014

    I already referred Elite Remodeling Group to a close friend who wanted similar work. They are a trustworthy group that puts out a high quality product. There was a huge storm two hours after they left, and the windows passed with flying colors even though the caulk wasn't dry yet. Also, a skunk sprayed outside and absolutely no smell got inside. The windows passed two very serious tests, plus yesterday we had a storm and we didn't have a leak or a problem at all.

  • comment
    Reason For Choosing Elite
    Arlington Heights, IL
    Sep 06, 2014

    I chose Elite Remodeling Group for the whole package. Though, the warranty certainly is attractive because they'll come out and fix broken windows and if the seal fails they see that it's taken care of. The warranty is very very attractive because a lot of people, once they do the job, you can't find them. I looked at the website and it seemed very professional, and I know the product line. The manufacturer puts out the best products.

  • comment
    Area Of Satisfaction
    Mchenry , IL
    Sep 04, 2014

    Installation....courteous while installing...kept all areas clean

  • comment
    Reason For Choosing Elite
    Mchenry , IL
    Sep 04, 2014

    Reputation and warranty.

  • comment
    Area Of Satisfaction
    Carol Stream, IL
    Aug 18, 2014

    I was happy with how efficient they were with taking out the old products and putting in the new.

  • review
    James G.
    Carol Stream, IL
    Aug 18, 2014
    Elite Remodeling Group

    I am happy with my windows from Elite Remodeling Group and the crew that installed everything. They are efficient and everything is working great so far.

  • comment
    Additional Comment
    Hoffman Estates, IL
    Aug 04, 2014

    Great company and i would recommend them. The installers had a tough time getting the windows out and they did a great.

  • comment
    Area Of Satisfaction
    Hoffman Estates, IL
    Aug 04, 2014

    The sales representative was very thorough, answered all our questions, and gave us a good deal. The installers they were on time and worked without breaks and cleaned up nicely.

  • comment
    Reason For Choosing Elite
    Hoffman Estates, IL
    Aug 04, 2014

    They were local and I was impressed with the quality of the custom windows along with the price.

  • comment
    Area Of Satisfaction
    Arlington Heights, IL
    Jul 03, 2014

    Quickness. Delivery was sooner than I expected. Installation time was shorter than I expected.

  • comment
    Reason For Choosing Elite
    Arlington Heights, IL
    Jul 03, 2014

    Local, and seemed to have done a lot of work in area.

  • comment
    Area Of Satisfaction
    Algonquin, IL
    Jun 01, 2014

    Going extra step to get job done

  • comment
    Area Of Satisfaction
    Aurora, IL
    May 21, 2014

    Gary was very professional and helpful. I have already recommended him to one of our friends looking to do some projects with his house.

  • comment
    Reason For Choosing Elite
    Aurora, IL
    May 21, 2014

    Product, Warranty, and professionalism of sales rep. Previous rep from another company just wanted to sell something and zipped throught presentation and was more interested in staking sales than understanding our budget and needs.

  • comment
    Area Of Satisfaction
    Bartlett, IL
    May 12, 2014

    I was satisfied with the staff - everybody was very nice and on time and friendly.

  • review
    Brian W.
    Bartlett, IL
    May 12, 2014
    Elite Remodeling Group

    The salesperson was very nice and helpful and informative with what we were asking of him. The crew overall did a very good job and were on time. We do like the product.

  • review
    B.A.P.
    St. Charles, IL
    Apr 02, 2014
    Elite Remodeling Group

    We had several window companies quote us but the thing that sold us was the price and the warranty. The work done was excellent and we are completely satisfied. Have recommended them over and over.

  • comment
    Area Of Satisfaction
    St. Charles, IL
    Mar 28, 2014

    We really liked the 2 craftsmen who installed the windows. They were outstanding; they did an excellent job and were very, very neat and clean. They worked so fast and had the doors and windows installed in no time. We would strongly recommend them as the team to ask for, when getting your doors and/or windows installed.

More Reviews & Comments

Affiliations

  • GuildQuality
  • 2012 Qualified Remodeler Top 500
  • 2009 Qualified Remodeler Top 500
  • 2010 Qualified Remodeler Top 500
  • +11 More
  • 2011 Qualified Remodeler Top 500
  • 2013 Qualified Remodeler Top 500
  • American Architectural Manufacturers Association
  • BBB Accredited Business
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Siding (58)
  • Windows & doors (58)
  • Roof (56)
  • Insulation (38)
  • Bathroom remodel (36)
  • Basement remodel (22)
  • Kitchen remodel (18)

Recent Activity

  • 9/06/14 Elite Remodeling Group received feedback from a customer in Arlington Heights, IL.
  • 9/04/14 Elite Remodeling Group received feedback from a customer in Mchenry , IL.
  • 8/18/14 Elite Remodeling Group received feedback from a customer in Carol Stream, IL.

More about Elite Remodeling Group

As a GuildQuality Guildmember, Elite Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Elite Remodeling Group in Grayslake, IL; Gurnee, IL; Arlington Heights, IL; Geneva, IL; Elgin, IL; Chicago, IL; Palatine, IL; Batavia, IL; Buffalo Grove, IL; Wheaton, IL; and 63 other cities in Illinois and Wisconsin..

In this report, Elite Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 107 out of 163 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Elite Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Elite Remodeling Group customer, and if Elite Remodeling Group completed work for you after December of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Elite Remodeling Group since December of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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