Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)
Dr. Roof fixed the main problem that we had which was a big leak. We had a big drainage problem. It's rained a lot since then and we have't had that issue anymore.
I am happy that they were very thorough, and communicated well.
Reliable service. Showed up and completed the work promptly even though it had been raining that day.
Consistently great service over the years. Prompt appointment, on time and knowledgeable tech, who fixed my roof.
Our roofing technician, Kirk, is the best. Very knowledgeable and dependable.
We had 4 new roof vent boot covers put on and there was probably some roofing tar added to seal things up. I feel that the boots, which probably cost $15-20 were at 50% of their contractor cost and the other say $300+ dollars was labor, which I think was very high for any contractor's price for about an hours work. However, I needed to do this to complete the terms of my house sale so I was over a bucket and paid what I needed to.
Dr. Roof said there was nothing on our roof that needed replacing or repair, even though 2 other companies said our entire roof needed to be replaced because shingles were no longer available. We had the 7 shingles they said we needed to repair the roof, but the first 2 companies said they would not use them. Dr. Roof said they would do repair, but when he checked the roof couldn't find damage we were told we had.
I just had Dr. Roof come out to rebuild and replace my chimney shroud and pan. When I initially called, the office staff was friendly and professional, and they were able to set me up with a quick appointment. When dealing with a leak, the quicker the appointment, the better! I met with the roofer and he explained everything in detail, showing me diagrams and photographs of what was going on with my chimney. He gave me a good estimate, and was also able to set up the job to be completed in a quick timeframe.Overall, I was extremely pleased with the work I had completed by Dr. Roof! I had gotten estimates and talked to other roofing companies in Atlanta, but my experience dealing with the staff and roofers at Dr. Roof was by far the best! I will be using them in the future for all roofing needs, especially now that it has rained and I've been able to see that their work actually worked. No more leaks from my chimney!
The salesperson was very professional and didn't try to over sell the product. She told me that if it was her then it was what she would do and I took her advice.
The initial appointment was prompt and any concerns we had were promptly and totally addressed. My only gripe is that when I sent an email to ask the schedule for the work I did not receive a reply for a solid week. Everything else was fine.
Dr. Roof is very service oriented.
My Dr. Roof installer, Alberto, was punctual, service oriented, provided great craftsmanship, and he cleaned up well. The final price was what the salesperson indicated. I am happy with my experience with Dr. Roof.
They were quick and inexpensive.
We were happy that they fulfilled the work they said they would do.
Our serviceman and the assistant who scheduled our appointment. This was for my mother's home. I was assured of who was coming to her house, his name and car make. I appreciated that very much.
This is a really good company which does good work. Nice people and very timely.
Dr. Roof's representative Arturo Barajas came out to my home. I showed Arturo where I thought I had a leak. He went to my roof and inspected it. He found were the leak was. Then we sat down and he explain the leak and how he would make the repair. He explained the materials that would be used. Told me who would do the work. His crew made the repair. Arturo took before photos and used them to help me understand the repair. After the repair was made, after photos were taken. The crew did a great job and was neat. Gene
Great service, quality work, on time, and at a fair price
We were very pleased with every aspect from quote to scheduling to repair. We will call on Dr Roof for future roofing needs.
We suggest addressing your foundation issues first. Everything rests on your foundation. Even the slightest movement may affect everything above. Before you invest in a new roof, be sure your foundation is corrected.
As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Sandy Springs, GA; Lawrenceville, GA; Suwanee, GA; Duluth, GA; and 39 other cities in Georgia and New Jersey.
In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 619 out of 1,103 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.
Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.
Dr. Roof is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Dr. Roof must survey all of their customers.
If you are a recent customer of Dr. Roof and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Dr. Roof's application.