Dr. Roof
1460 Woodstock RoadRoswell, GA 30075(770) 552-7663

Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)


Customer Feedback Summary

Of 924 customers surveyed, 501 responded (54%)
Likely to Recommend
96%
Value
94%
Clean & Safe
97%
Construction Quality
97%
Work Done Right
93%
Professional & Organized
94%
Problem Resolution
95%
Sales Knowledge
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

133 Ratings
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  • Dr. Roof
    Review by Eric S. of Marietta, GA
    Jul 27, 2015

    I've had services provided by Dr. Roof on multiple occasions. Based on their exceptional service, honesty, and professionalism, and based on my past experiences with other roofing contractors, I'm not likely to allow any other roofing contractor to inspect, or repair, or replace my roof other than this company. Dr. Roof is far and away the best roofing contractor I've ever dealt with.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Frank F. of Suwanee, GA
    Jul 24, 2015

    I requested Dr Roof to inspect my roof for potential hail damage. They did not find any, but they found (and documented with pictures) a couple of problem areas.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Chuck S. of Duluth, GA
    Jul 24, 2015

    Great folks and more than satisfactory work when they stick to what they do best, roof work!

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Carmen B. of Roswell, GA
    May 18, 2015

    Dr Roof replaced our roof and gutters at the same time. I wrongly assumed the gutters would last. To my surprise Dr. Roof stated the corners of the gutters only last 5 years after which the corners need to be re-glued. Also , one area of the gutters was found to be missing and the wood was exposed. I was billed $400 to fix their original work.

    Did you find this helpful? Yes
    Response from Dr. Roof
    May 18, 2015

    Thank you for your feedback. Unfortunately, some items do wear over time and may need maintenance. The gutters installed in 2008 may need maintenance at the seams, as the material at the seams is a sealant which wears naturally over time. The gutters themselves appear in good condition still and should last much longer.

  • Dr. Roof
    Review by John E. of Roswell, GA
    May 08, 2015

    This particular visit was to check for damage to a brand new roof (Dr. Roof installed) due to 2 falling trees. The only damage was to a vent boot which was replaced. For this visit the work was WELL DONE and on time, but I gave a 2 for when the roof was initially installed due to some roofing debris in the gutters and on one side of the house.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Kay B. of Norcross, GA
    May 05, 2015

    The salesperson was very knowledgeable and made a good recommendation. They fixed the problem in a timely fashion and I was very happy with the value of service and quality of work.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Rick G. of Atlanta, GA
    May 05, 2015

    Been using Dr. Roof for a couple of years and find them to be 5-star with workmanship and materials used. Professional staff that is educated on the latest roofing technology in the industry. Very important a company continues educating and training their employees. Outstanding customer service, on-time quotes and service. If you want it done correctly and fairly, call Dr. Roof.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Sheila G. of Alpharetta, GA
    May 05, 2015

    Dr. Roof showed up on time, did the job and left the place clean.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Rick S. of Atlanta, GA
    May 05, 2015

    I've used Dr. Roof on numerous occasions and have always been satisfied with their work and professionalism and all other aspects of their work.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by George M. of Marietta, GA
    Apr 30, 2015

    They were timely and very helpful, and they went out of their way to fit my schedule.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Cris W. of Marietta, GA
    Apr 29, 2015

    This is the second time we have used Dr. Roof. They are very cordial and did everything they promised us. I trusted their advice and felt like they were very up front with us.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Mrs H. of Duluth, GA
    Apr 21, 2015

    Salesman was friendly and very knowledgeable. Willing to look at the problem where we asked, then took a picture to confirm the problem. Installed the chimney cap after it was made, and left the rusted one for us to see before he removed it. He explained why the new one was larger, and what it would help avoid.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Alyssa L. of Stone Mountain, GA
    Apr 21, 2015

    I had my relatively flat roof replaced about two years ago by Dr. Roof. After the recent spring storms, I noticed a branch had punctured the roofing material. Within a week of my call, Kirk came out with the necessary repair materials and patched the hole.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Josep J. of Johns Creek, GA
    Feb 06, 2015

    Dr. Roof did a good job from beginning to end. They had the solutions to all the issues. The timing was good except that it was broken up by the holidays. Everything else was phenomenal.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by David M. of Marietta, GA
    Feb 02, 2015

    I'm very satisfied. They communicated and got the job done very well. I'm a happy customer.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Jim B. of Roswell, GA
    Feb 02, 2015

    Dr. Roof set up a time to come fix a leak in my roof. That morning the weather was bad and they texted me before I even got up stating that it would not be possible to fix my roof that day but they would come the next day. They came and fixed the roof as promised. When we showed them another potential issue, they stated it was something as simple as removing a nail and replacing it with a new one. They did that for free and I appreciate that.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Bill W. of Marietta, GA
    Jan 29, 2015

    I've been dealing with Dr. Roof for years now. Every time I use them, they are professional and know what they're doing. As far as I'm concerned, Dr. Roof is the best around.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Cumming, GA
    Jan 29, 2015

    Everyone at Dr. Roof was professional.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cumming, GA
    Jan 29, 2015

    I was most satisfied in that they were quick to respond.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Milton, GA
    Jan 29, 2015

    Everyone at Dr. Roof did their job very well.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Elite Preferred Remodeler

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List
  • Angie's List - 2010 Super Service Award
  • +3 More
  • CertainTeed Select Shingle Roofer
  • GAF ELK
  • GAF ELK Master Elite
  • GAF Master Elite Roofing Contractor
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
10 Consecutive Great Reviews
2015 - See more

Types of Work

  • Roof (564)
  • Roof Repair (564)

Recent Activity

  • 7/28/15 Dr. Roof received feedback from a customer in Norcross, GA.
  • 7/27/15 Dr. Roof received feedback from a customer in Marietta, GA.
  • 7/25/15 Dr. Roof received feedback from a customer in Johns Creek, GA.
  • 7/24/15 Dr. Roof received feedback from a customer in Marietta, GA.
  • 7/24/15 Dr. Roof received feedback from a customer in Suwanee, GA.

More about Dr. Roof

As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Suwanee, GA; Sandy Springs, GA; Lawrenceville, GA; Duluth, GA; and 37 other cities in Georgia and New Jersey.

In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 501 out of 924 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Dr. Roof since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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