Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)
Dr. Roof was very professional and did what they said they would do.
I have used Dr. Roof several times in the past. Two new roofs and recently Hardee Plank siding for my entire house. I have always been extremely pleased with their work and professionalism. Workers onsite are courteous and pay attention to detail. They do it right the first time!
Dr. Rood is very professional and wonderful. The installers were quiet, clean, and did the job fast.
Our project was multi-faceted involving roofing, siding, insulation, and painting. We could not have been happier with the results both from a craftsmanship level and customer service experience.
We have used Dr. Roof twice, and I like that both times people came out, they were very honest and did a great job of our assessing our roof. They were open, honest, clear and helpful about the longevity of the roof.
Dr. Roof has completed several repair jobs on my roof. They are always punctual, knowledgeable, courteous and professional. My repairs have been taken care of each time to my complete satisfaction.
I find Dr. Roof a very good company, from the salesman they sent out throughout the whole process of replacing everything on the roof and the work that was stated on the contract. It is a very good quality of work, and the personnel is super.
Every part of my interaction with Dr. Roof personnel was positive...from the office staff to the men doing the repairs. Alberto and team took care of the problem on time and with quality workmanship.
Six months after the job was completed, we found a problem. Dr. Roof's personnel fix the problem with no questions asked in less that 2 weeks.
Dr. Roof was easily accessible, they were prompt, responded quickly to my questions, and completed the work in a professional manner and at a reasonable price.
I was completely satisfied with the work that was performed and would definitely recommend them to a friend. The job was done professionally and in a safe manner.
Dr. Roof was outstanding to work with. The communication was top notch and I knew I was getting a good value because of the wonderful and accurate communication and scheduling.
I felt that my salesperson, Alturo, was very thorough and helped me understand what the problems were. They kept all the appointments as they said they would.
Dr. Roof's staff was quick and very professional. They were helpful in addressing any small issues that arose. I was totally satisfied with the final product.
We have had a problem with shingles from the original roofing. I always call them when we need some replaced. They are very efficient and are very pleasant to work with. They show up within the hour time frame they give, which is rare.
If you want a quality roof at a good price along with top notch customer service before, during and after the job, Dr. Roof is the company to hire. They have done two roofs for us in two separate places. Service was the same both times in 2007 and 2013.
We could not have had a better experience with Dr. Roof. We used them for both our roof and brand new siding/painting. They did a wonderful job. Customer service was wonderful, the price was very reasonable, and the work was wonderful. They pay attention to detail and really go the extra mile to make the customer happy.
Dr. roof came to my home and they were very professional. They completed my roof in a timely manner and saved me money. I would recommend them to anyone.
I was thoroughly impressed with the service I received from Dr. Roof from start to finish. I would not hesitate to recommend them to others.
Can count on Dr. Roof to analyze roof problems and give professional advice and competititve pricing for correction. This is important because roof problems can compound and are not usually apparent to the homeowner.
As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Sandy Springs, GA; Lawrenceville, GA; Suwanee, GA; Smyrna, GA; and 32 other cities in Georgia.
In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 409 out of 694 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.
Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.