Dr. Roof
1460 Woodstock RoadRoswell, GA 30075(770) 552-7663

Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)


Customer Feedback Summary

Of 694 customers surveyed, 409 responded (59%)
Likely to Recommend
96%
Value
95%
Clean & Safe
97%
Construction Quality
97%
Work Done Right
93%
Professional & Organized
94%
Problem Resolution
96%
Sales Knowledge
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

59 Ratings
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  • Dr. Roof
    Review by B.A.L. of Marietta, GA
    Dec 19, 2014

    Dr. Roof was very professional and did what they said they would do.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Lorraine L. of Roswell, GA
    Dec 17, 2014

    I have used Dr. Roof several times in the past. Two new roofs and recently Hardee Plank siding for my entire house. I have always been extremely pleased with their work and professionalism. Workers onsite are courteous and pay attention to detail. They do it right the first time!

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Joy W. of Woodstock, GA
    Dec 11, 2014

    Dr. Rood is very professional and wonderful. The installers were quiet, clean, and did the job fast.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Fred H. of Cumming, GA
    Dec 11, 2014

    Our project was multi-faceted involving roofing, siding, insulation, and painting. We could not have been happier with the results both from a craftsmanship level and customer service experience.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Derek K. of Dacula, GA
    Dec 03, 2014

    We have used Dr. Roof twice, and I like that both times people came out, they were very honest and did a great job of our assessing our roof. They were open, honest, clear and helpful about the longevity of the roof.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Lori P. of Johns Creek, GA
    Nov 24, 2014

    Dr. Roof has completed several repair jobs on my roof. They are always punctual, knowledgeable, courteous and professional. My repairs have been taken care of each time to my complete satisfaction.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Janice H. of East Point, GA
    Nov 21, 2014

    I find Dr. Roof a very good company, from the salesman they sent out throughout the whole process of replacing everything on the roof and the work that was stated on the contract. It is a very good quality of work, and the personnel is super.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Doug D. of Milton, GA
    Nov 17, 2014

    Every part of my interaction with Dr. Roof personnel was positive...from the office staff to the men doing the repairs. Alberto and team took care of the problem on time and with quality workmanship.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Larry M. of Kennesaw, GA
    Aug 08, 2014

    Six months after the job was completed, we found a problem. Dr. Roof's personnel fix the problem with no questions asked in less that 2 weeks.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Bethany P. of Johns Creek, GA
    Aug 05, 2014

    Dr. Roof was easily accessible, they were prompt, responded quickly to my questions, and completed the work in a professional manner and at a reasonable price.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Lisa S. of Kennesaw, GA
    May 23, 2014

    I was completely satisfied with the work that was performed and would definitely recommend them to a friend. The job was done professionally and in a safe manner.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Jim P. of Atlanta, GA
    May 06, 2014

    Dr. Roof was outstanding to work with. The communication was top notch and I knew I was getting a good value because of the wonderful and accurate communication and scheduling.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Susan H. of Atlanta, GA
    Apr 17, 2014

    I felt that my salesperson, Alturo, was very thorough and helped me understand what the problems were. They kept all the appointments as they said they would.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Brady M. of Marietta, GA
    Apr 09, 2014

    Dr. Roof's staff was quick and very professional. They were helpful in addressing any small issues that arose. I was totally satisfied with the final product.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Nancy B. of Cumming, GA
    Jan 29, 2014

    We have had a problem with shingles from the original roofing. I always call them when we need some replaced. They are very efficient and are very pleasant to work with. They show up within the hour time frame they give, which is rare.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Susan B. of Avondale Estates, GA
    Dec 28, 2013

    If you want a quality roof at a good price along with top notch customer service before, during and after the job, Dr. Roof is the company to hire. They have done two roofs for us in two separate places. Service was the same both times in 2007 and 2013.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Diane A. of Lawrenceville, GA
    Dec 12, 2013

    We could not have had a better experience with Dr. Roof. We used them for both our roof and brand new siding/painting. They did a wonderful job. Customer service was wonderful, the price was very reasonable, and the work was wonderful. They pay attention to detail and really go the extra mile to make the customer happy.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Carolyn W. of Decatur, GA
    Jul 23, 2013

    Dr. roof came to my home and they were very professional. They completed my roof in a timely manner and saved me money. I would recommend them to anyone.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by James B. of Norcross, GA
    Jul 19, 2013

    I was thoroughly impressed with the service I received from Dr. Roof from start to finish. I would not hesitate to recommend them to others.

    Did you find this helpful? Yes
  • Dr. Roof
    Review by Fred G. of Kennesaw, GA
    Jul 17, 2013

    Can count on Dr. Roof to analyze roof problems and give professional advice and competititve pricing for correction. This is important because roof problems can compound and are not usually apparent to the homeowner.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List
  • Angie's List - 2010 Super Service Award
  • +3 More
  • CertainTeed Select Shingle Roofer
  • GAF ELK
  • GAF ELK Master Elite
  • GAF Master Elite Roofing Contractor
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Roof (334)
  • Roof Repair (334)

Recent Activity

  • 12/19/14 Dr. Roof received feedback from a customer in Marietta, GA.
  • 12/18/14 Dr. Roof received feedback from 3 customers.
  • 12/17/14 Dr. Roof received feedback from 2 customers.
  • 12/16/14 Dr. Roof received feedback from a customer in Decatur, GA.
  • 12/11/14 Dr. Roof received feedback from a customer in Woodstock, GA.

More about Dr. Roof

As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Sandy Springs, GA; Lawrenceville, GA; Suwanee, GA; Smyrna, GA; and 32 other cities in Georgia.

In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 409 out of 694 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.

Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Dr. Roof since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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