Dr. Roof
1460 Woodstock RoadRoswell, GA 30075(770) 552-7663

Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)


Customer Feedback Summary

Of 672 customers surveyed, 391 responded (58%)
Likely to Recommend
96%
Value
95%
Clean & Safe
97%
Construction Quality
97%
Work Done Right
94%
Professional & Organized
94%
Problem Resolution
96%
Sales Knowledge
97%

Map of Recent Work

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Reviews & Comments

51 Reviews
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  • review
    Lori P.
    Johns Creek, GA
    Nov 24, 2014
    Dr. Roof

    Dr. Roof has completed several repair jobs on my roof. They are always punctual, knowledgeable, courteous and professional. My repairs have been taken care of each time to my complete satisfaction.

    Did you find this helpful? Yes
  • review
    Janice H.
    East Point, GA
    Nov 21, 2014
    Dr. Roof

    I find Dr. Roof a very good company, from the salesman they sent out throughout the whole process of replacing everything on the roof and the work that was stated on the contract. It is a very good quality of work, and the personnel is super.

    Did you find this helpful? Yes
  • review
    Doug D.
    Milton, GA
    Nov 17, 2014
    Dr. Roof

    Every part of my interaction with Dr. Roof personnel was positive...from the office staff to the men doing the repairs. Alberto and team took care of the problem on time and with quality workmanship.

    Did you find this helpful? Yes
  • review
    Larry M.
    Kennesaw, GA
    Aug 08, 2014
    Dr. Roof

    Six months after the job was completed, we found a problem. Dr. Roof's personnel fix the problem with no questions asked in less that 2 weeks.

    Did you find this helpful? Yes
  • review
    Bethany P.
    Johns Creek, GA
    Aug 05, 2014
    Dr. Roof

    Dr. Roof was easily accessible, they were prompt, responded quickly to my questions, and completed the work in a professional manner and at a reasonable price.

    Did you find this helpful? Yes
  • review
    Lisa S.
    Kennesaw, GA
    May 23, 2014
    Dr. Roof

    I was completely satisfied with the work that was performed and would definitely recommend them to a friend. The job was done professionally and in a safe manner.

    Did you find this helpful? Yes
  • review
    Jim P.
    Atlanta, GA
    May 06, 2014
    Dr. Roof

    Dr. Roof was outstanding to work with. The communication was top notch and I knew I was getting a good value because of the wonderful and accurate communication and scheduling.

    Did you find this helpful? Yes
  • review
    Susan H.
    Atlanta, GA
    Apr 17, 2014
    Dr. Roof

    I felt that my salesperson, Alturo, was very thorough and helped me understand what the problems were. They kept all the appointments as they said they would.

    Did you find this helpful? Yes
  • review
    Brady M.
    Marietta, GA
    Apr 09, 2014
    Dr. Roof

    Dr. Roof's staff was quick and very professional. They were helpful in addressing any small issues that arose. I was totally satisfied with the final product.

    Did you find this helpful? Yes
  • review
    Nancy B.
    Cumming, GA
    Jan 29, 2014
    Dr. Roof

    We have had a problem with shingles from the original roofing. I always call them when we need some replaced. They are very efficient and are very pleasant to work with. They show up within the hour time frame they give, which is rare.

    Did you find this helpful? Yes
  • review
    Susan B.
    Avondale Estates, GA
    Dec 28, 2013
    Dr. Roof

    If you want a quality roof at a good price along with top notch customer service before, during and after the job, Dr. Roof is the company to hire. They have done two roofs for us in two separate places. Service was the same both times in 2007 and 2013.

    Did you find this helpful? Yes
  • review
    Diane A.
    Lawrenceville, GA
    Dec 12, 2013
    Dr. Roof

    We could not have had a better experience with Dr. Roof. We used them for both our roof and brand new siding/painting. They did a wonderful job. Customer service was wonderful, the price was very reasonable, and the work was wonderful. They pay attention to detail and really go the extra mile to make the customer happy.

    Did you find this helpful? Yes
  • review
    Carolyn W.
    Decatur, GA
    Jul 23, 2013
    Dr. Roof

    Dr. roof came to my home and they were very professional. They completed my roof in a timely manner and saved me money. I would recommend them to anyone.

    Did you find this helpful? Yes
  • review
    James B.
    Norcross, GA
    Jul 19, 2013
    Dr. Roof

    I was thoroughly impressed with the service I received from Dr. Roof from start to finish. I would not hesitate to recommend them to others.

    Did you find this helpful? Yes
  • review
    Fred G.
    Kennesaw, GA
    Jul 17, 2013
    Dr. Roof

    Can count on Dr. Roof to analyze roof problems and give professional advice and competititve pricing for correction. This is important because roof problems can compound and are not usually apparent to the homeowner.

    Did you find this helpful? Yes
  • review
    Debra O.
    Suwanee, GA
    Jul 16, 2013
    Dr. Roof

    I was satisfied with all aspects of my experience with Dr. Roof. I thought they were very professional. Their communication was amazing and I felt the cost was reasonable. They told me it was an expensive repair so I was expecting it to be a lot more than it turned out to be. Our whole experience was very good.

    Did you find this helpful? Yes
  • review
    Diann L.
    Lawrenceville, GA
    Jul 15, 2013
    Dr. Roof

    I felt that Dr. Roof was very thorough, honest and above board on their service provided to me. The workmanship was excellent and cost efficient.

    Did you find this helpful? Yes
  • review
    Elizabeth F.
    Dunwoody, GA
    Jul 15, 2013
    Dr. Roof

    Dr. Roof was incredibly professional and courteous. I felt very confident in their work. It was reasonable priced, and I would definitely use them again.

    Did you find this helpful? Yes
  • review
    Gladys C.
    Stone Mountain, GA
    Jul 15, 2013
    Dr. Roof

    I would recommend Dr. Roof to do repairs for anyone. I think the work and price are good. I couldn't believe I've met someone like that. It was everything I needed for my budget. Other companies were more expensive. Dr. Roof fit into my budget and their work is superb.

    Did you find this helpful? Yes
  • review
    Jack K.
    Alpharetta, GA
    May 04, 2013
    Dr. Roof

    I suggest you get everything nailed down before the job gets started. This is the fourth or fifth job we've had done with them. It was done right. It just has to be nailed down upfront, or you will have issues later.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List
  • Angie's List - 2010 Super Service Award
  • +3 More
  • CertainTeed Select Shingle Roofer
  • GAF ELK
  • GAF ELK Master Elite
  • GAF Master Elite Roofing Contractor
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Roof (312)
  • Roof Repair (312)

Recent Activity

  • 11/24/14 Dr. Roof received feedback from a customer in Johns Creek, GA.
  • 11/21/14 Dr. Roof received feedback from a customer in East Point, GA.
  • 11/20/14 Dr. Roof received feedback from a customer in Decatur, GA.
  • 11/20/14 Dr. Roof received feedback from a customer in Roswell, GA.
  • 11/17/14 Dr. Roof received feedback from a customer in Austel, GA.

More about Dr. Roof

As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Lawrenceville, GA; Sandy Springs, GA; Suwanee, GA; Smyrna, GA; and 32 other cities in Georgia..

In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 391 out of 672 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2014.

Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Dr. Roof since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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