Dr. Roof
1460 Woodstock RoadRoswell, GA 30075(770) 552-7663

Dr. Roof is a full service roofing company with our headquarters in Roswell, Georgia. Dr. Roof has been serving the Metropolitan Atlanta area since 1988. Our mission is excellence in roofing and our aim is to differentiate ourselves from our competitors by providing excellent workmanship and customer service. (more)


Customer Feedback Summary

Of 618 customers surveyed, 367 responded (59%)
Likely to Recommend
95%
Value
94%
Clean & Safe
97%
Construction Quality
96%
Work Done Right
94%
Professional & Organized
94%
Problem Resolution
95%
Sales Knowledge
97%

Map of Recent Work

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Reviews & Comments

48 Reviews
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  • review
    Larry M.
    Kennesaw, GA
    Aug 08, 2014
    Dr. Roof

    Six months after the job was completed, we found a problem. Dr. Roof's personnel fix the problem with no questions asked in less that 2 weeks.

  • review
    Bethany P.
    Johns Creek, GA
    Aug 05, 2014
    Dr. Roof

    Dr. Roof was easily accessible, they were prompt, responded quickly to my questions, and completed the work in a professional manner and at a reasonable price.

  • review
    Lisa S.
    Kennesaw, GA
    May 23, 2014
    Dr. Roof

    I was completely satisfied with the work that was performed and would definitely recommend them to a friend. The job was done professionally and in a safe manner.

  • review
    Jim P.
    Atlanta, GA
    May 06, 2014
    Dr. Roof

    Dr. Roof was outstanding to work with. The communication was top notch and I knew I was getting a good value because of the wonderful and accurate communication and scheduling.

  • review
    Susan H.
    Atlanta, GA
    Apr 17, 2014
    Dr. Roof

    I felt that my salesperson, Alturo, was very thorough and helped me understand what the problems were. They kept all the appointments as they said they would.

  • review
    Brady M.
    Marietta, GA
    Apr 09, 2014
    Dr. Roof

    Dr. Roof's staff was quick and very professional. They were helpful in addressing any small issues that arose. I was totally satisfied with the final product.

  • review
    Nancy B.
    Cumming, GA
    Jan 29, 2014
    Dr. Roof

    We have had a problem with shingles from the original roofing. I always call them when we need some replaced. They are very efficient and are very pleasant to work with. They show up within the hour time frame they give, which is rare.

  • review
    Susan B.
    Avondale Estates, GA
    Dec 28, 2013
    Dr. Roof

    If you want a quality roof at a good price along with top notch customer service before, during and after the job, Dr. Roof is the company to hire. They have done two roofs for us in two separate places. Service was the same both times in 2007 and 2013.

  • review
    Diane A.
    Lawrenceville, GA
    Dec 12, 2013
    Dr. Roof

    We could not have had a better experience with Dr. Roof. We used them for both our roof and brand new siding/painting. They did a wonderful job. Customer service was wonderful, the price was very reasonable, and the work was wonderful. They pay attention to detail and really go the extra mile to make the customer happy.

  • review
    Carolyn W.
    Decatur, GA
    Jul 23, 2013
    Dr. Roof

    Dr. roof came to my home and they were very professional. They completed my roof in a timely manner and saved me money. I would recommend them to anyone.

  • review
    James B.
    Norcross, GA
    Jul 19, 2013
    Dr. Roof

    I was thoroughly impressed with the service I received from Dr. Roof from start to finish. I would not hesitate to recommend them to others.

  • review
    Fred G.
    Kennesaw, GA
    Jul 17, 2013
    Dr. Roof

    Can count on Dr. Roof to analyze roof problems and give professional advice and competititve pricing for correction. This is important because roof problems can compound and are not usually apparent to the homeowner.

  • review
    Debra O.
    Suwanee, GA
    Jul 16, 2013
    Dr. Roof

    I was satisfied with all aspects of my experience with Dr. Roof. I thought they were very professional. Their communication was amazing and I felt the cost was reasonable. They told me it was an expensive repair so I was expecting it to be a lot more than it turned out to be. Our whole experience was very good.

  • review
    Diann L.
    Lawrenceville, GA
    Jul 15, 2013
    Dr. Roof

    I felt that Dr. Roof was very thorough, honest and above board on their service provided to me. The workmanship was excellent and cost efficient.

  • review
    Elizabeth F.
    Dunwoody, GA
    Jul 15, 2013
    Dr. Roof

    Dr. Roof was incredibly professional and courteous. I felt very confident in their work. It was reasonable priced, and I would definitely use them again.

  • review
    Gladys C.
    Stone Mountain, GA
    Jul 15, 2013
    Dr. Roof

    I would recommend Dr. Roof to do repairs for anyone. I think the work and price are good. I couldn't believe I've met someone like that. It was everything I needed for my budget. Other companies were more expensive. Dr. Roof fit into my budget and their work is superb.

  • review
    Jack K.
    Alpharetta, GA
    May 04, 2013
    Dr. Roof

    I suggest you get everything nailed down before the job gets started. This is the fourth or fifth job we've had done with them. It was done right. It just has to be nailed down upfront, or you will have issues later.

  • review
    Frank W.
    Suwanee, GA
    Apr 23, 2013
    Dr. Roof

    The salesman would not quote what I wanted, I wanted him to include the replacing clearly damaged wood/window (the bottom of the window is rotted and falls apart - due to previous 'patching work) and he continued to quote these would be addressed/patched as needed. Been down that road beforeI had the roof replaced 2 years ago and the project mgr was on site regularly and kept me informed. I have placed repeated calls to my proj mgr on siding and no response. We are now 3 weeks into the job and its partially complete with no of idea of when it will be finished. The siding by the window which needs replacing is just wrapped with Hardie Wrap (no siding) and we have had several storms. Screen clips were removed when molding was replaced and they don't have the replacement clip on hand so the screens are 'dangling', light fixture was removed but the mount bracket was lost so its not reinstalledThere is confusion among the contractors Dr Roof uses as they say the siding guys will do X and the siding guys say the painters will do it. Where is the proj Mgr??? The work is done very well but remains incomplete at this time - they use contractors not employees -just like Home Depot/Lowes

  • review
    Anthony F.
    Suwanee, GA
    Apr 13, 2013
    Dr. Roof

    I found Dr Roof's representatives to be extremely professional. They made working with them on every step of this process a pleasure. Their price was right and the work was done in an outstanding and timely manner. I would highly recommend them to anyone who needs work done on their home.

  • review
    Greg H.
    Alpharetta, GA
    Mar 26, 2013
    Dr. Roof

    Thousands for the first repair that didn't fix the leak. Then more money for another round of repairs. Did not expect this from this company.

More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
  • Angie's List - 2011 Super Service Award
  • Angie's List
  • Angie's List - 2010 Super Service Award
  • +3 More
  • CertainTeed Select Shingle Roofer
  • GAF ELK
  • GAF ELK Master Elite
  • GAF Master Elite Roofing Contractor
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Roof (258)
  • Roof Repair (258)

Recent Activity

  • 9/10/14 Dr. Roof received feedback from 3 customers.
  • 8/27/14 Dr. Roof received feedback from a customer in Duluth, GA.
  • 8/22/14 Dr. Roof received feedback from a customer in Roswell, GA.
  • 8/13/14 Dr. Roof received feedback from 6 customers.
  • 8/11/14 Dr. Roof received feedback from a customer in Alpharetta, GA.

More about Dr. Roof

As a GuildQuality Guildmember, Dr. Roof relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Dr. Roof in Marietta, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Cumming, GA; Johns Creek, GA; Lawrenceville, GA; Sandy Springs, GA; Suwanee, GA; Smyrna, GA; and 30 other cities in Georgia..

In this report, Dr. Roof has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 367 out of 618 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Dr. Roof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Dr. Roof customer, and if Dr. Roof completed work for you after October of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Dr. Roof since October of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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