Good salesman great windows and quality installation!
The windows are of good quality. We've noticed that a lot of the drafts are gone. Depending on the weather outside, the windows keep the cool or heat in, and the installers were very professional. They completed the entire house in less than a day.
I asked them questions and they answered me. They did their job very well.
Very professional
Installation was sloppy. Caulking was smeared and gloopy. Black scuffs and smudges all over every window's trim. Vinyl shavings everywhere outside. Exposed nail heads and screws. Vinyl siding damaged by sawzall during removal of old windows. Patio door was damaged during installation. Visible spray foam on exterior. Window quality also looks substandard. Frayed edges of cut vinyl and metal grid inserts. Fusion welds are lumpy. One window had scratched glass.
Not happy with several things, length of time on when installation would happen, and no communication from WN. Financing company, and sales rep, where once he got the contract, no communication till I was unhappy.
Very upset over the lack of transparency after the sales process.
Prompt,professional conduct, quality work. Cleaned up worksite,courteous representatives and work crew.
The personality and integrity of the kid I met at the tent at dyngus Day, the young man that came to sell the windows, and the two young men who installed them.
Kept to schedule. Quality windows
Overall experience was positive. The installation team did a great job!
We had a very personable sales rep ( he was at the house for hours...) come out who sold me 4 standard windows for $7K . I later found out that I had only 3 days to cancel the job by one of your rude c/s phone guys. I also found out that was WAY too much money to pay for 4 crank windows. It took the installer less than 4 hours to put them all in and one of the frames was cracked so he ha to order another one which is yet to be relaced. Except for Tori from your call center, all were polite so no problem with that part of your team. I had double slides installed by Universal about 6 years ago for $2k. In comparison, you can understand why I am not happy with the expereince.
I love the windows. The men that put them in were courteous and very efficient. I watched as they installed them and I could tell that they were professionals.
Everything has been fine, but we’re having a problem with the latch on the sliding door. A repairman came today but he will have to order a replacement.
This was a cold call at my door that turned into a good overall experience. I inquired about new windows and ended up getting a professional and pleasant outcome.
Poor communication every step of the way. Taking forever for a simple service call.
Salesperson wonderful, very unhappy with install.
Many companies are calling us, sending information, etc. The salesperson from Window Nation stopped at our home one evening, told us about Window Nation, its products, etc. We were ready for new windows SO the timing was perfect for all involved.
Fair price, payment options, quality windows, no hassle warranty work, and fast efficient install with proper cleanup
Price seems a little high
A expensive but vey much needed home improvement project past due. Experience was excellent from start to finish. Quality work and installation. I would recommend with warning of hard, immediate sell practice.
The job isn't finished
Very thorough beginning to end.
Amazing quality, unmatched warranty, stellar instal team.
It was very pricey