I was most satisfied with the quality of work and the care that they put into their work.
Member Profile
The benefits to hiring Twin Cities Siding Professionals for your home improvement project are many. We are the most experienced and most professional exterior remodeling company in Minnesota. We understand that clear and effective communication is the number one way to guarantee customer satisfaction. We know that a fully informed homeowner is our best customer. We only use quality materials installed by professional workmen according to the manufacturer’s requirements. And lastly, our friendly and professional office staff make sure the process is as hassle free as possible. We have been exceeding our customer’s expectations since 1995! Read more
Guildmaster Award Winner
2010 Guildmaster With Highest Distinction
2011 Guildmaster With Distinction
GuildQuality Partner Affiliations James Hardie Preferred Remodeler Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
EnergyStar
Better Business Bureau
Builders Association of Minnesota
Certified Contractors Network (CCN)
Minnesota Safety Council
The National Federation of Independent Business
Inagural Member James Hardie National Advisory Council
James Hardie Gold Level Replacement Contractor
James Hardie VIP Preferred Remodeler
2009 BBB Integrity Award Winner
Customer Feedback Summary
Recent Reviews & Published Comments
Going into replacing the windows and siding on our house, based on the design of our house, especially the front, we anticipated that it would be a difficult project for any contractor. We investigated several contractors relatively thoroughly. In the end we had faith that Twin Cities would do a good job, and as it turns out, we were right. They did a very good job. The quality of the work was exceptional, and we're very pleased with the way the finished project turned out.
The most memorable part was having my project completed early!
They were very patient with us. It took us a while to get back to them on our colors. They responded promptly. They coordinated with our other projects(windows). They did really great follow up.
I can't say enough good things about them. It was terrific!
The work was top notch. The way I look at things, you get two out of three things: good, fast, and cheap. It was not cheap, but it was good and fast. It was was worth the value.
The guys were really polite. When they were working on the garage, they offered to carry my groceries in.
I was most satisfied with the company's overall professionalism.
We were most satisfied with their communication and punctuality during the project.
The positive response we received from our neighbors. They all love the new look of our house. One neighbor specifically commented on how courteous the workers were. The guys who are doing the hard physical work definitely represent TCSP in a positive manner.
I think Twin Cities Siding Professionals are straightforward, they delivered what they promised, and the customer service is number one.
They got the job done on time and they did it right the first time.
They were on time, within budget, and they did what they said they would do.
I think the organization and professionalism were memorable all the way across the board, from the time I put in the initial request on the website (someone contacted me within a half hour) all the way to being done and the follow-up.
Even the building inspector told me that we had an awesome job.
Our experience at Twin Cities Siding Professionals has been most favorable. The customer service and the quality of the work speak for themselves, and we are very satisfied with both. I would definitely call them again.
I really liked Terry. He is so honest and we've had him come out for a couple of different things. He really did a good job. The people in the office are great, too.
I have recommended them before. We've used them for our siding and this time we used them for our windows.
I was most satisfied with the customer service.
They are great at the follow up process. They are proactive, 98% of the instances they tell you what is going on and what will happen. They are prompt and work straight through the day, and they brought a full crew to work from start to finish. You felt like you were talking to a real person who wanted to make sure you were satisfied.
Working with the contractors and crew was the most memorable part. They were all friendly, courteous, and easy to have around the house.
I was satisfied in all areas. Everything went exactly as planned.
The most memorable part of working with Twin Cities was becoming friendly wtih the crew. They were very friendly and easy to get along with.
Working with Twin Cities Siding Professionals exceeded my expectations entirely. The staff were very professional. The workmanship of my project is good. I enjoyed the way they conducted business with me.
My most memorable part of working with Twin Cities was their professionalism.
I was most satisfied with their workmanship and the whole professional way they conduct their business.
I think Twin Cities Siding Professionals is true to the name of their company, they definitely were professional. Every person that we worked with, from the worker bees to the foreman, and the planners- every one we encountered was professional. We enjoyed working with them.
The people at Twin Cities Siding Professionals know what they are doing, and they are probably worth what they charge. If you want a hundred percent quality job you go with them.
Their willingness to interact with me, with all the questions I had while they were working was the most memorable part.
I was most satisfied with the professionalism.
Guildmember since 2009
As a GuildQuality Guildmember, Twin Cities Siding Professionals relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Twin Cities Siding Professionals in St. Paul, MN; Minneapolis, MN; Edina, MN; Woodbury, MN; Eagan, MN; Plymouth, MN; Apple Valley, MN; Mendota Heights, MN; Minnetonka, MN; St. Louis Park, MN; and 71 other cities in Minnesota.
In this report, Twin Cities Siding Professionals has published a summary of the customer feedback they've received since they joined GuildQuality in February 2009. In that time, 290 out of 367 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
Via Twitter: Feb off to great start. Four more couples are entrusting their homes to us!!
Via Twitter: IRS crackdown on misclassifying employees. A great thing for those few of us that dont break the law!!
Via Twitter: @TulsaRenew Great seeing Steve. Kick some in Tulsa! Remember Color Plus!
Via Twitter: The Bowmans in St Paul are thrilled with their new Tuscan Gold HardiePlank. Will get pics soon.
Via Twitter: Just received Guild Quality Service Excellence Award for second year in a row - only contractor in the country!
2012 Guildmaster Application
Twin Cities Siding Professionals is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Twin Cities Siding Professionals must survey all
of their customers.
If you are a recent customer of Twin Cities Siding Professionals and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Twin Cities Siding Professionals's application.
