Thomson Remodeling Co
thomsonremodeling.com
505 W Cold Spring Ln
Baltimore, MD 21210
(410) 889-7391
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From its inception in 1982, Thomson Remodeling Company has sought to deliver the highest level of craftsmanship to residential and commercial remodeling projects. We pride ourselves on our familiarity with the people in our community, our historical and structural knowledge of the homes in our area, and our continuing effort to improve our professional skill through our participation in industry workshops, conventions, round table panels and continuing education. Read more

A family-run corporation, Thomson Remodeling Company provides the most personal and dependable service possible to its residential and commercial customers. Remember, we’ll never use high pressure to get you to choose us, but we’ll always ask for your business. We don’t believe in telling you what you need, we believe in telling you what your options are, and we believe in helping you make sound decisions about your most important asset -- your home.

We believe in maintaining a presence in the community. We also believe in providing a positive, professional and ethical work environment so that our employees and their families can thrive. To that end, we do not work out of the back of our truck, we maintain a fully staffed office, showroom and provide healthcare and other benefits to our employees. Happy employees build better projects!

Affiliations GuildQuality
National Kitchen and Bath Association
Better Business Bureau
Bath & Kitchen Buying Group

Likely to Recommend
100%
Budget
100%
Clean & Safe
100%
Communication
94%
Construction Quality
100%
Employees & Subcontractors
100%
Expertise
100%
Problem Resolution
100%
Professional & Organized
100%
Punchlist
94%
Schedule
94%
Trust
100%
Value
94%
Comment Additional Comment Baltimore, MD Mar 11, 2013

I have been using them for a while now, and they've done a nice job with whatever I've asked them to do. They're not cheap, but you get what you pay for.

Comment Area Of Satisfaction Baltimore, MD Feb 22, 2013

Thomson notices problems and applies thoughtful solutions after thinking through the matter carefully and thoroughly.

Comment Lead Source Baltimore, MD Feb 18, 2013

I was looking for a roofer - someone I hadn't used before, because the last roofer I used hadn't done a good job - so I went to one of those sites where they list different roofers in Baltimore.

Comment Additional Comment Baltimore, MD Feb 11, 2013

They did my bathrooms, and the work was marvelous. They cleaned up after themselves each day, and the work was very satisfactory.

Comment Lead Source Baltimore, MD Feb 11, 2013

Years ago someone I know had them do roofing, and he praised their work. We've used Thomson ever since.

Comment Area Of Satisfaction Baltimore, MD Feb 10, 2013

The employees were all pleasant and easy to work with. The few custom pieces we had made to match what was already in our kitchen came out very well.

Comment Lead Source Baltimore, MD Feb 07, 2013

I first used them 12 years ago and am not sure how I found--may just have seen their storefront.

Comment Area Of Satisfaction Baltimore, MD Feb 07, 2013

Easy to reach owner estimator; nice to have one carpenter/mechanic in charge of everything.

Comment Area Of Satisfaction Baltimore, MD Feb 07, 2013

As selected above:excellant employeesquick follow upclean and well kept arearesponsive and responsible

Guildmember since 2013

As a GuildQuality Guildmember, Thomson Remodeling Co relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Thomson Remodeling Co in Baltimore, MD; Catonsville, MD; and Towson, MD.

In this report, Thomson Remodeling Co has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 18 out of 24 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2013.

Recent Activity

Thomson Remodeling Co received feedback from a customer in Baltimore, MD.

03/11/13

Thomson Remodeling Co received feedback from a customer in Catonsville, MD.

03/08/13

Thomson Remodeling Co received feedback from a customer in Baltimore, MD.

03/06/13

Thomson Remodeling Co received feedback from a customer in Baltimore, MD.

03/05/13

Thomson Remodeling Co published an example of their work. View their updated Guildmember Profile.

02/27/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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