Showing feedback for Branch Name: Ventura

Member Report:
109 Responses
Response Rate:
73.6%
Dates:
12/18/2009 - 07/27/2010

In this report, System Pavers has published all ratings for the following selected questions that were provided by customers surveyed since December 2009. Since then, 109 out of 148 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 89.6%
    Recommend Member
  • 89.1%
    Meet Expectations?

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 89.7%
    Construction Quality
  • 89.8%
    Schedule
  • 91.0%
    Installation Crew
  • 84.8%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • It looks fabulous, was done on time and on budget. By the end, it was almost exactly what I imagined and in fact, looks better than I thought it would when we first discussed the project. - Jun 01, 2010 in Santa Barbara, CA

    I am most satisfied with the looks of it. It was what I expected, but it looks even better. - May 27, 2010 in West Hills, CA

    I was really impressed how they demolished and destroyed everything--there was a big mess--and it was cleaned up magically off the curb that same day. They seem very organized with their installation and clean up. - Mar 15, 2010 in Camarillo, CA

    I was most satisfied with the information I received, the scheduling, the quality of the workers, and the many wonderful personalities. They treated us very well. Our experience has just been wonderful. - Mar 15, 2010 in Granada Hills, CA

    Their crew is very organized - they're quick, and they display good craftsmanship. - Feb 11, 2010 in West Hills, CA

    The workmanship. Also, the crews were fantastic. They were very cooperative. - Feb 09, 2010 in Solvang, CA

    Their responsiveness to my problems. They stayed true to all their commitments. - Jan 01, 2010 in Westlake Village, CA

    Area Of Satisfaction

  • It was wonderful. This is the second time we've used System Pavers. The whole experience was excellent. - Mar 22, 2010 in Woodland Hills, CA

    I am very happy with my experience with System Pavers and with the product. We are very proud. They are also going to install porch lights for us. We are looking forward to that. This is one of the best business experience we've ever had. - Mar 15, 2010 in Granada Hills, CA

    I recommended them to my neighbors, very pleased with the service and product. It was professional and the workers, salesmen, were all neat and organized. - Mar 11, 2010 in Oak Park, CA

    I am very satisfied. - Jan 06, 2010 in Tujunga, CA

    I am very satisfied with System Pavers. They are a great company to work with and I didn't have any problems. - Dec 19, 2009 in Solvang, CA

    Additional Comment

  • They were hard working, I was impressed by their work ethic. - Jan 26, 2010 in Camarillo, CA

    Everyone was great. - Jan 19, 2010 in Simi Valley, CA

    They were all great. - Jan 05, 2010 in Santa Barbara, CA

    Recognize Excellence