System Pavers
System Pavers
www.systempavers.com
Corporate Office: 3750 Susan St., 2nd Floor
Santa Ana, CA 92704
(877) 728-3778
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Mission To enhance lifestyles by providing aesthetically appealing home and property improvements that have enduring value. Read more

Vision To be nationally recognized as the company revolutionizing the paving and outdoor lifestyle industry by becoming the preferred choice for home and property owners.

Why System Pavers.

Discover why so many home owners are choosing System Pavers for their paving stones Looking for top-quality concrete driveway paving stones? If you're planning to build a new patio or walkway with interlocking paving stones, choose the System Pavers hardscape specialists. Our unique driveway stones (also known as driveway pavers) will add value and beauty to your home for years to come. Find your local System Pavers office now to get your free at-home consultation! Call toll free 1-877-728-3778 or email us today.

Reach beyond your imagination—visualize new paving stones in your world! Now you can quickly and easily see how your new pavers would look in your driveway, patio, walkway or pool deck with our exclusive PaverImager® software. Before you start laying interlocking paving stones, our paving stone consultants will come to your home for a free evaluation—we'll take pictures of your driveway, patio or deck and upload them into our PaverImager® . We'll then show you a range of design and color options to help you choose the interlocking paving stones Our paving stone installers are professional, fast and reliable. In fact, most of our patio, walkway & driveway paving stone projects are completed in as little as one week. The interlocking paving stones used by System Pavers are manufactured to the highest standards, and they come with a lifetime product guarantee against breaking and cracking.

Guildmaster Award Winner 2011 Guildmaster With Distinction

Affiliations GuildQuality
National Association of the Remodeling Industry
Better Business Bureau
Diamond Certified

View Customer Feedback by Branch Name
Likely to Recommend
93%
Meet Expectations?
95%
Construction Quality
94%
Schedule
91%
Installation Crew
93%
Problem Resolution
88%
Average (113 reviews)
Rating Details
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5 Star
(92)
4 Star
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V.C.C. San Leandro, CA Review Feb 01, 2012 5 star rating
System Pavers

My wife and I had a very pleasant experience with this project. For a year, we debated on how to widen our driveway to accommodate two cars comfortably. We thought about concrete for the driveway widening and how we could tie the existing front hardscapes together. When Chris Smuda came to give us an introduction and estimate, he walked us through the process of changing out the entire hardscape including the concrete front-door stoop and step, the planter that was partially retained with red brick, and the walkway on the side of the house. Without much in the way of "sales pressure," we were able to pick out a product that was aesthetically pleasing, Another concern that was addressed to our saftisfaction was the drainage. The driveway slopes toward our house and everytime it rained, prior to SystemPavers, there would be a large puddle across the front of our garage. SystemPavers installed a drainage gutter across the front of our garage and they tied in three water downspouts to the new drainage system. During the recents rains we saw no evidence of puddling anywhere on the newly installed system. The pavers we chose look great in wet or dry weather, and we could not be more pleased with the project.

Stephen V. Danville, CA Review Jan 31, 2012 5 star rating
System Pavers

We had an excellent interaction from top to bottom. The first relationship was with Peter Smith who clearly was interested in working with us to find a solution to the various challenges we had, yet be sensitive to our budget. He presented very solid alternatives, and through that process we were able to find a way to structure the job to make a win-win for everyone (us, and System Pavers).The work phase was led by the esteemed Don Durham who aside from being knowledgeable, also is clearly very good with people. He handled all of questions to the right level of detail, provided us alternatives, gave guidance and was able to seamlessly adjust the job to handle a few change orders. His relationship with the various on-site folk was also a nice thing to see. He had a great relationship with the job foreman (Jon - amazing fellow) and the gang. It's nice to see people who like to work with each other. No yelling, no confusion. At every step of the way, I felt the team knew what they were executing and the questions about choices were all appropriate and considerate.Honestly, doesn't happen very often to work with folks who know their craft. We had driveway/patio, a small retaining wall, a porch and artificial grass. And System Pavers took care of it all - in an absurdly short period of time - (8 days or so?) High quality, fast, good people. Can't say enough.

Wesley C. Foster City, CA Review Jan 26, 2012 5 star rating
System Pavers

I was very, very satisfied and pleased with the work that System Pavers did for us. They overcame a lot of obstacles, and they did the job in a highly timely manner. I would recommend them to everybody and anybody that needed their driveway done. They are awesome.

Patti W. Sunnyvale, CA Review Jan 17, 2012 5 star rating
System Pavers

It was a great experience. They were professional and knowledgeable. They got the job done quickly. I went from a sand pit where the kids' pool used to be to a nice patio living area. I highly recommend System Pavers.

Rita M. Los Gatos, CA Review Jan 14, 2012 4 star rating
System Pavers

We started looking at different companies and System Pavers was one of the 1st that we looked at. Larry did such a wonderful job going over things that we decided to go ahead with them. They provided us with access to prior work so we were able to look at finished work to know exactly what we were getting ourselves into. When they came out to do the work it took longer than I expected, but it was well worth it and that was very much appreciated.

Edward F. San Ramon, CA Review Jan 12, 2012 5 star rating
System Pavers

I think that System Pavers is a motivated professional group that got back to me in a timely manner and just did wonderful work. I don't think anyone can ask for more there. I think it was a very good job.

Peggy O. Fremont, CA Review Jan 12, 2012 5 star rating
System Pavers

I was very happy with the way they did the job. They were knowledgeable and efficient. I enjoyed having them here. I am very satisfied with the work they have done.

Art B. Belvedere, CA Review Jan 12, 2012 5 star rating
System Pavers

We highly recommend System Pavers for doing beautiful work--on time, on schedule, and on budget. Our foreman was Daniel, and he was terrific throughout the process, as was his crew chief John and the rest of the workers. This project transformed our home and we're grateful to everyone who worked hard to make it a reality. Art and Dayle B.

Sally T. Brentwood, CA Review Jan 12, 2012 5 star rating
System Pavers

Bill Guthrie, Design Consultant for System Pavers, came out to give me an estimate on a small paver job that I was looking into. He was very professional and gave me additional ideas on what I could do. He had a sample of all the pavers the Company carries and we put up various colors around to see what worked best. He was very accommodating about what I needed and, due to other commitments I had, was able to extend the 3 day contract period while I talked to the City regarding paver wall issues. Some items were changed from my original plan and the cost estimate was adjusted for this. I can't be more please with my interaction with Bill. I would recommend his services to anyone.I was filling up my paver flower bed with dirt when I noticed a loose paver. I sent an e-mail to the Field Supervisor, Don Durham, on December 27th at 7:06pm and was very surprised to receive an answer back at 7:14pm the same evening. The loose paver was fixed the following morning at 8:30am. I wish more Companies would respond this quickly! Many Thanks!

Cliff C. Brentwood, CA Review Jan 11, 2012 5 star rating
System Pavers

System Pavers delivers what they promise. They are professionals from the first consultation to the finished project review. Easy to work with and they keep the customers needs in the forefront of every detail in planning and installing. Great company with great results.

Ralph L. Oakland, CA Review Jan 11, 2012 5 star rating
System Pavers

I am really pleased with the job and everything. It looks great and Troy said they give a 25 year guarantee on their work, which is what I was most pleased with.

Mike A. San Jose, CA Review Jan 07, 2012 4 star rating
System Pavers

Trust Chris Smuda and Eric Elmore with your project and you will not go wrong. But also make sure you keep Chris and Eric attentive to the job to the end. Mike Alvarado

Henry C. Los Altos, CA Review Dec 28, 2011 5 star rating
System Pavers

I heard on the radio about their promotional offer. I called the company and they came right out. We agreed on on a price. They did an excellent job. I was very satisfied, and I would refer them to everyone I know.

Vicki R. San Rafael (Marin), CA Review Dec 26, 2011 5 star rating
System Pavers

I heard about System Pavers while driving to work several times in the month of November. They were offering a financing program that was attractive and a discount. Then, when I looked them up on the web and saw the beautiful work - I was sold. The sales person was knowledgable, efficient and the work that was promised exceeded expectations. I would use Systems Pavers again and would recommend them highly!!

Eduardo D. Fremont, CA Review Dec 23, 2011 5 star rating
System Pavers

The service all in all is very satisfactory from Chad to Orfil and his crew. The workmanship was grreat and the design is exactly how I envisioned it. I like the fact that Orfil listened to me and my suggestion in areas that was not in the original drawing by Chad, but Orfil was very accomodating and in the end the project turned out to be very nice.

Hazel K. San Ramon, CA Review Dec 21, 2011 4 star rating
System Pavers

This is our second patio by System Pavers and are pleased with the work and crew. They also stood behind their work on our first patio making the necessary repairs.

R.J.M. Concord, CA Review Dec 20, 2011 5 star rating
System Pavers

My experience with System Pavers was unique in that it's the first home improvement project that was accomplished without any suprises or glitches! The work was done efficiently, quickly, professionally, and most of all, we love the look of it. We had a front patio built to relace a shabby lawn that had required tons of work to keep looking decent. The patio has enhanced our modest home, and solved a huge problem with a lawn that just wouldn't grow and was getting uglier every year. Now there's no upkeep... no mowing, watering, re-seeding or re-sodding, and it looks terrific. We are very happy customers and recommend System Pavers.

Carol R. Sunnyvale, CA Review Dec 20, 2011 5 star rating
System Pavers

I think Stephen and Eliot were both great. They were what I call "subject matter experts". They did a great job. The crew was really good. I can't say enough good things about them.

Linda G. Larkspur (Marin), CA Review Dec 09, 2011 5 star rating
System Pavers

System Pavers was a great company to work with. I was very pleased with the finished project. They did a nice job and it turned out beautifully. I would recommend them.

Jenifer P. Brentwood, CA Review Dec 06, 2011 5 star rating
System Pavers

Overall, our experience with System Pavers was very good. We got exactly what we wanted for price we wanted with no surprises. The sales presentation was one of the most organized I've seen. The quality is great. They took the time to expalin everything to us.

Jack W. Benecia, CA Review Dec 02, 2011 5 star rating
System Pavers

Daniel del Rio and his crew did an excellent job.I was impressed with Daniels expertise and willingness to accommodate the few changes that needed to be made to keep the neighbors happy! Thanks a lot Guys!!

Ellen H. San Jose, CA Review Nov 29, 2011 5 star rating
System Pavers

System pavers does a quality job. They are neat, efficient and do what they say they will do.This is the second time I have hired them and I am very satisifed with the work. I will definitley consider them again in the future,

Richard T. Fremont, CA Review Nov 28, 2011 2 star rating
System Pavers

If you want a quality look done in a timely manner expect System pavers will fulfill the work. When the work is done don't be surprise the end results be better than expected.

Gerald K. Los Altos, CA Review Nov 23, 2011 2 star rating
System Pavers

While the overall job appears well and has enhanced the appearance of the house, I am unimpressed with the finish and detail, communication and response was poor, job appeared rushed, and there was damage to lawn and house exterior.

Barbara G. Walnut Creek, CA Review Nov 22, 2011 5 star rating
System Pavers

From the first person who came to the door and asked if we would like a free estimate, to the last stone placed, everything worked out well. We were delighted with the quality of the workers and their dedication. They put their heads down and didn't look up until the job was finished.

Vivian C. San Jose, CA Review Nov 22, 2011 5 star rating
System Pavers

What can I say. They really did take my sad, old, tired driveway walkway and court yard and turned them into a beautiful space! I am the envy of my neighborhood. I am amazed at all the hard work that went into the creation of my space. The crew was super hard working and a special thanks to Eric and Jesus, and the rest of the crew. I'm impressed by their teamwork and how well coordinated the job was. Jesus worked with me directly to work out any of the fine details, making sure that I was happy and that it met his strict standards. He is an artist with stone. Eric the field supervisor was either there or very easily reached when ever we needed him and was very responsive. My neighbors were impressed by the coordination at which the trucks came and hauled the debris away and everyone was impressed with the results and that it only took a week to complete.

Ed S. Concord, CA Review Nov 16, 2011 5 star rating
System Pavers

The work and consideration given to us was exceptional. Including pushing out the start time until or HOA could approve or project.Which by the way went extremely fast because of the drawings by Maggie and your companies Diamond Star Rating

Cory C. Milpitas, CA Review Nov 16, 2011 5 star rating
System Pavers

System Pavers did an excellent job on my driveway replacement project. The crew and staff were quick and professional. They are probably not the cheapest option, but you certainly get what you pay for, including an extra long warranty that offers a peace of mind.

Juan M. Concord, CA Review Nov 15, 2011 4 star rating
System Pavers

I felt very comfortable when Chris Smuda explained about the the different pavers. There were lots of books to look at and the web site gave many ideas. There was no pressure to buy. He brought many samples for us to choose from. He also had a good eye for helping us design our back yard and gave good suggestions that we used for our project. He also offered free financing which help clinch the deal.

Laurie L. Livermore, CA Review Nov 15, 2011 5 star rating
System Pavers

System Pavers was a very professional company to work with. The work they did was high quality. System Pavers finished the job very efficiently and it was done very well.

Guildmember since 2009

As a GuildQuality Guildmember, System Pavers relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of System Pavers in Portland, OR; San Jose, CA; San Diego, CA; Bellevue, WA; Beaverton, OR; Seattle, WA; Sacramento, CA; Mission Viejo, CA; Littleton, CO; Fremont, CA; and 591 other cities in California, Colorado, Washington and Oregon.

In this report, System Pavers has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 1112 out of 1668 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

System Pavers received feedback from a customer in Monrovia, CA.

02/03/12

System Pavers received feedback from 2 customers.

02/03/12

System Pavers received feedback from a customer in Encinitas, CA.

02/02/12

System Pavers received feedback from a customer in San Leandro, CA.

02/01/12

System Pavers received feedback from a customer in Tracy, CA.

02/01/12

2012 Guildmaster Application

System Pavers is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, System Pavers must survey all of their customers.

If you are a recent customer of System Pavers and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of System Pavers's application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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