Showing feedback for Branch Name: San Diego

Member Report:
70 Responses
Response Rate:
72.9%
Dates:
12/18/2009 - 07/22/2010

In this report, System Pavers has published all ratings for the following selected questions that were provided by customers surveyed since December 2009. Since then, 70 out of 96 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 90.8%
    Recommend Member
  • 90.8%
    Meet Expectations?

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 92.2%
    Construction Quality
  • 92.3%
    Schedule
  • 90.8%
    Installation Crew
  • 91.8%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • They gave us a good quote and it didn't change. They finished ahead of time. The works just looks great. - Mar 20, 2010 in Coronado, CA

    They were very professional throughout the entire project and they worked very quickly. - Mar 15, 2010 in Fallbrook, CA

    Mike made sure each day that the work was done properly. Workers were very efficient, great team work. We were surprised at how quickly the job was completed.Good design advice by Brad and Mike.Mike went out of his way to see that we were comfortable with everything. - Mar 09, 2010 in San Diego, CA

    we love the way this has enhanced our yardit is beautiful - Feb 23, 2010 in San Diego, CA

    The quality of the work. - Feb 08, 2010 in Carlsbad, CA

    They were very flexible with our project. - Jan 16, 2010 in San Diego, CA

    I am pleased with he quality of workmanship. - Jan 07, 2010 in Carlsbad, CA

    The crew. Everybody was very pleasant and professional. - Jan 06, 2010 in Vista, CA

    The people were great. - Jan 06, 2010 in San Diego, CA

    Their response time when I had a question. - Jan 01, 2010 in San Diego, CA

    The quality of workmanship of the product. - Dec 30, 2009 in Escondido, CA

    The end result was beautiful. - Dec 21, 2009 in Poway, CA

    Area Of Satisfaction

  • I am fully satisfied with the professionalism and the quality of work performed!!!!! What a transformation of our driveway within 2 days. Very fast with quality work!!! - Feb 16, 2010 in San Diego, CA

    The quality of the job is why we proceeded to contract for a complete driveway of pavers. - Feb 05, 2010 in El Cajon, CA

    Additional Comment

  • Everyone that I worked with was really good. - Feb 08, 2010 in Carlsbad, CA

    Mike Smith, project manager, went out of his way to make us happy and complete the job to our satisfaction! - Feb 05, 2010 in El Cajon, CA

    Recognize Excellence