Showing feedback for Branch Name: Portland

Member Report:
82 Responses
Response Rate:
75.9%
Dates:
12/18/2009 - 07/20/2010

In this report, System Pavers has published all ratings for the following selected questions that were provided by customers surveyed since December 2009. Since then, 82 out of 108 customers responded to a GuildQuality satisfaction survey, with the most recent response in July 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 96.2%
    Recommend Member
  • 96.2%
    Meet Expectations?

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 96.1%
    Construction Quality
  • 88.0%
    Schedule
  • 92.1%
    Installation Crew
  • 88.2%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • I was very pleased with the work done, and would recommend System Pavers. - May 26, 2010 in Beaverton, OR

    Additional Comment

  • The work is beautiful and did some extra stuff that made it look just gorgeous. - May 24, 2010 in Portland, OR

    We certainly liked having the crew here. They were very pleasant and helpful, and right there for any questions we had. We had a couple unusual things for them to plan around and they were able to do that very well. We were very pleased with the work and definitely pleased with the design. - Mar 18, 2010 in Forest Grove, OR

    I was most satisfied with the quality of work. - Mar 16, 2010 in Portland, OR

    They did a great job of cleaning up, done sooner than they said they would be, and the quality of work were all outstanding. - Mar 09, 2010 in Lake Oswego, OR

    The way the job came out--patio is absolutely beautiful. - Mar 01, 2010 in Tualatin, OR

    I was most satisfied with how quickly they came and did the job and then cleaned up. - Feb 26, 2010 in Tualatin, OR

    Everything was wonderful. This project turned out great ! The colors and pattern that Sean suggested are beautiful! I have no more drainage problems and it is a smooth ride up the driveway. - Dec 19, 2009 in Portland, OR

    Area Of Satisfaction

  • The foreman did an extraordinary job. - Mar 18, 2010 in Forest Grove, OR

    Everyone was very good and professional. Don was great. They even came and power-washed the road in front of the driveway because there was mud there. - Mar 15, 2010 in Tualatin, OR

    The installation crew did a great job and were exceptional in my book. - Mar 08, 2010 in Portland, OR

    Allan was great and really kept on top of the issues we had--very nice to work with; the crew did a great job--Joe especially--he had some nice ideas. - Mar 01, 2010 in Tualatin, OR

    Recognize Excellence

  • there were no short fallings. The work was done well and the end result is fabulous! - Dec 19, 2009 in Portland, OR

    Area For Improvement