Their people were very pleasant and professional and always wanted to make sure I was happy with their work.
Member Profile
Sustainable Construction is a rare blend of creative architectural design and high quality green construction with a focus on maximizing your home's efficiency, occupants' health and minimizing its impact on the environment. It is our goal to increase your home's performance and comfort and help to maintain your good health with a conscious effort to remain globally responsible. Through our whole system approach, stylish design, and careful material selection, we strive to minimize the effects of pollutants and toxins which are present in many non green materials. Read more
GuildQuality Partner Affiliations Remodelers Advantage daily5Remodel
Affiliations
GuildQuality
National Association of the Remodeling Industry
U.S. Green Building Council
EnergyStar
American Society of Interior Designers
US DOE Building America
Build It Green
Eastern Massachusetts Chaper of NARI
The Leadership in Energy and Environmental Design
NARI Certified Remodeler
2009 CotY Awards
NARI Green Certified Professional (GCP)
RESNET - Residential Energy Services Network
Customer Feedback Summary
Recent Reviews & Published Comments
Sustainable Construction provided personal client care unlike any construction/home improvement company we have worked with previously. They were always available for questions/concerns and were always very reliable. They also have knowledge of green and/or sustainable practices and materials that I was unable to find elsewhere in a full service contractor. I'm sure our project was not a large one for them but we always felt like we were top priority, which is so rare. Whenever we brought up a concern it was addressed immediately and with true concern for 100% resolution. We plan to request their services again in our home and would highly recommend them to others.
I found them on the internet when researching "green contractors"
The personal client care they provide is unlike any construction/home service I have worked with. This is the main reason we hired them - they are reliable and willingly to work with you on any detail no matter how small.
Mid-project we had some communication issues because there were too many people involved in project planning rather than one specific person in charge of our project. However, as soon as we voiced our concern, it was addressed and resolved to our satisfaction. The remainder of the job was well communicated and a true pleasure.
For some of the work done, they were very competitive with other estimates. For some work, namely painting, the cost was above average. However, the service, care and attention to detail is above average as well.
We did have some communication concerns in the middle of the project. Once they were discussed with Daniel and Amelia, they were quickly addressed and resolved.
Excellent customer service. Very high quality of work. Outstanding subcontractors. I would highly recommend to friends or collegues for wide range of projects. Sustainable Construction are at the top of their category in the range of construction companies I have worked with in the past.
We've used them for a number of projects.
Excellent customer service, quality of work and responsiveness. Excellent communication.
Occasional delays (they were pretty minor). Occasional miscommunciation about pricing (that was also pretty minor).
They had great communication.
I heard about them from friends.
They kept cost reasonable.
The quality of workmanship is excellent.
1.Daniel's fast and personal attention to my problem2.John's and Daniel's handling of an unsatisfactory work ethic by a subcontractor3. Daniel's concern that the problem was rectified, shown by his follow up phone call.
I was most satisfied with the professionalism of the workers.
Nothing that I can think of, they were great.
Communication and the work completed by the installers.
My daughter used them.
Communication, general quality of the work, and timeliness.
budget, price, quality, management
They are just wonderful people.
On the web.
They explained what was required.
On the web.
The design.
A few glitches with one of the subs. In general, they were good.
Online.
There was a materials delay, and they called and informed me, and as soon as the materials came in they came in and completed the project.
Guildmember since 2010
As a GuildQuality Guildmember, Sustainable Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Sustainable Construction in Newton, MA; Sherborn, MA; Natick, MA; Belmont, MA; Needham, MA; Jamaica Plains, MA; West Roxburry, MA; Brookline, MA; Cambridge, MA; Sharon, MA; and 1 other city in Massachusetts.
In this report, Sustainable Construction has published a summary of the customer feedback they've received since they joined GuildQuality in July 2010. In that time, 20 out of 28 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
Via Twitter: @bradhartz1 same here. Good luck with your new business
Via Twitter: RT @LeahThayer: More iPhones sold in Q4 than babies born http://t.co/IEakZFDY via @SVSJbizjournal
Via Twitter: NASA - NASA Finds 2011 Ninth-Warmest Year on Record: http://t.co/IQWMuaEW via @NASA
Via Twitter: Simple low cost projects that make a splash http://t.co/nqxYOYB8 #vr4smallbiz
Via Twitter: Dover/Sherborn residents: Have you signed up for our thermal imaging special? Offer ends today! http://t.co/jVt1OkWi
2012 Guildmaster Application
Sustainable Construction is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Sustainable Construction must survey all
of their customers.
If you are a recent customer of Sustainable Construction and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Sustainable Construction's application.
