GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Exterior painting (238)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Warm, knowledgeable about the product and various projects.
I am very pleased.
I was satisfied with the entire job, the workmanship and the crew.
I was considering vinyl siding and when they came out to look at my house they ensured my house would be fine painted and it looks great.
Elias and his crew were absolutely incredible! They by far surpassed my expectations for professionalism, work quality, and clarity of communication!
There were some rough spots with rotting along the roof line and I was concerned about how it would be handled. The carpentry was promptly estimated, the materials as well, and everything was completed lightning fast at a reasonable price.
As a GuildQuality Guildmember, Rhino Shield of New England relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rhino Shield of New England in Beverly, MA; Arlington, MA; Wellesley, MA; Braintree, MA; Marlborough, MA; Newton, MA; Groton, MA; Mashpee, MA; West Hartford, CT; Andover, MA; and 240 other cities in Massachusetts, Connecticut, New Hampshire, Maine, New Jersey, and 1 other state.
In this report, Rhino Shield of New England has published a summary of the customer feedback they've received since they joined GuildQuality in August 2011. In that time, 292 out of 408 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2016.
Rhino Shield of New England surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rhino Shield of New England customer, and if Rhino Shield of New England completed work for you after August of 2011 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.