We have been very pleased with the product, the workmanship, and the performance of the installers. Overall our experience with Schmidt Exteriors has been excellent and we would highly recommend them to any of our friends if they are inquiring about doors.
We are still kicking ourselves for not replacing the windows sooner. They are a tremendous improvement to the exterior of course, but the best improvement is indoors: easier to clean and very good sound control. As an architect, I definitely feel that Schmidt Exteriors is a credit to the window & door industry.
They're an excellent company to work with, and I got an excellent value for my money. I had them put in windows previously, and I was so pleased I asked them back again.
I was most impressed with the speed of installation, the professionalism of the employees, and the site was left impeccably clean. After the workmen left, no one would've known we had windows replaced that day.
The installation team that came out was wonderful, and Mike himself was very great.
The overall experience was more than I had hoped for. I was very happy with the experience.
They are timely and keep their promises.
Joe & Martin are true craftsmen. the installation and finishtrim work both in & out was beyond expectations. With outthier expertise and true passion for thier work I may nothave been as pleased.
Everyone in general--both Mike Schmidt and the installers were terrific.
The installation. The workers were very capable, efficient, tidy, pleasant to be with, and trustworthy.
They did great job!
I was pleased with everything.
Schmidt Exteriors is a good company. Mike runs a good operation.
The people that came to work were awesome. They are good workers, clean up well, and finished the job in two days. They did a good job.
Workmanship was outstanding.
The workmanship was quite extraordinary.
I got what I wanted and for what I felt was a good price and the work was done well.
As a GuildQuality Guildmember, Schmidt Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Schmidt Exteriors in Addison, IL; Aurora, IL; Barrington, IL; Batavia, IL; Burr Ridge, IL; Carol Stream, IL; Downers Grove, IL; Elmhurst, IL; Geneva, IL; Glen Ellyn, IL; Glen Ellyn,, IL; Highland Park, IL; Hinsdale, IL; Indian Head Park, IL; Lagrange Park, IL; Lake Barrington, IL; Lemont, IL; Naperville, IL; Oak Park, IL; West Chicago, IL; Wheaton, IL; Winfield, IL; Woodridge, IL;
In this report, Schmidt Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in January 2010. In that time, 46 out of 75 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.
