I am overall extremely pleased and not only is the Customer Service great, but what happened here was devastating and they were here to listen and I have zero complaints and they were wonderful!
Great job. Great staff. The "one stop shop" is a huge plus in this business. The process is very thorough and disciplined. We are very pleased with the final product! The few issues that we had were immediately resolved. Thanks to all who had a part of this project.Bill & Cindy AtenPeoria,IL
I though they were very timely, prompt, communicated with me along the way, and they thought they did a great job. I am satisfied with the work and hopefully I can use them again. I would like information on where to send the letter of recommendation.
The people that I worked with were exceptional workers and very good at their job. Everyone from Menold Construction and Restoration was on the job quickly and efficiently.
Menold is the only firm that I would have do necessary work at my home. They are the best.
I would absolutely recommend Menold to anyone. Their staff, including any subcontractors they used, were all incredibly professional, talented, and respectful. I have more work that needs to be done, and I will definitely be calling Menold to do the work. I am a very detailed person, and I was never left guessing about what the next step in the process was or about what the status was.
Miles did a great job as my project manager. He kept me informed and kept the job on a tight schedule due to my upcoming move and the need to show the house. Chloe also was very professional and did a great job with the cleanup.
Menold's did a basement flood clean up for me. Their level of responsiveness is outstanding. They showed up quickly and communicated clearly and frequently with me. They returned my phone calls promptly and worked to assure my satisfaction. Nick Schuck is friendly, helpful and knowledgeable. He made the experience much less stressful for me.
The men were so good at what they did, we had no complaints and would gladly recommend the process, our home is better than it was before.
Menold completed my clean-up and restoration work in a timely, professional manner. The final product is beautiful!
As a GuildQuality Guildmember, Menold Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Menold Construction, Inc. in Peoria, IL; Bloomington, IL; Morton, IL; Pekin, IL; Washington, IL; East Peoria, IL; Normal, IL; Dunlap, IL; Mackinaw, IL; E. Peoria, IL; and 50 other cities in Illinois..
In this report, Menold Construction, Inc. has published a summary of the customer feedback they've received in the past 12 months. In that time, 184 out of 314 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.
Menold Construction, Inc. is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Menold Construction, Inc. must survey all of their customers.
If you are a recent customer of Menold Construction, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Menold Construction, Inc.'s application.