Menold Construction, Inc.
880 W. Jefferson StMorton, IL 61550(309) 263-8728

Celebrating 30 Years of Service to Central Illinois (more)


Customer Feedback Summary

Of 287 customers surveyed, 168 responded (59%)
Easier Than Expected
88%
Letter of Recommendation
72%
Likely to Recommend
89%
Clean & Safe
97%
Contact
90%
Expertise
93%
Value
94%
Construction Quality
93%
Trust
89%
Punchlist
92%
Professional & Organized
97%
Professional Employees
91%
Professional Subcontractors
87%
Problem Resolution
89%
Communication
96%

Map of Recent Work

Comments All Projects

Comments


  • comment
    Additional Comment
    Peoria, IL
    Aug 20, 2013

    I am overall extremely pleased and not only is the Customer Service great, but what happened here was devastating and they were here to listen and I have zero complaints and they were wonderful!

  • comment
    Additional Comment
    Peoria, IL
    Jul 18, 2013

    Great job. Great staff. The "one stop shop" is a huge plus in this business. The process is very thorough and disciplined. We are very pleased with the final product! The few issues that we had were immediately resolved. Thanks to all who had a part of this project.Bill & Cindy AtenPeoria,IL

  • comment
    Additional Comment
    Bloomington, IL
    May 23, 2013

    I though they were very timely, prompt, communicated with me along the way, and they thought they did a great job. I am satisfied with the work and hopefully I can use them again. I would like information on where to send the letter of recommendation.

  • comment
    Additional Comment
    Peoria, IL
    May 23, 2013

    Menold is the only firm that I would have do necessary work at my home. They are the best.

  • comment
    Additional Comment
    Havana, IL
    May 23, 2013

    The people that I worked with were exceptional workers and very good at their job. Everyone from Menold Construction and Restoration was on the job quickly and efficiently.

  • comment
    Additional Comment
    Bloomington, IL
    May 09, 2013

    I would absolutely recommend Menold to anyone. Their staff, including any subcontractors they used, were all incredibly professional, talented, and respectful. I have more work that needs to be done, and I will definitely be calling Menold to do the work. I am a very detailed person, and I was never left guessing about what the next step in the process was or about what the status was.


GuildQuality Partner Affiliations

  • Remodelers Advantage
  • daily5Remodel

Affiliations

  • GuildQuality
  • Home Builders Association of Greater Peoria
  • Independent Mitigation and Cleaning/Conservation
  • Lindal Cedar Sunrooms
  • National Association of Home Builders (NAHB)
  • National Association of the Remodeling Industry (NARI)
  • National Institute of Disaster Restoration.
  • Rotary International
GuildQuality Member
Guildmember
Since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner
2007,2008,2009,2010,
2011,2012,2013

Types of Work

  • Water damage restoration (226)
  • Fire damage restoration (219)
  • Historic restoration (208)
  • Storm damage restoration (208)
  • Tree damage restoration (208)
  • +3 More

Recent Activity

  • 4/18/14 Menold Construction, Inc. received feedback from a customer in Washington, IL.
  • 4/17/14 Menold Construction, Inc. received feedback from a customer in Morton, IL.
  • 4/16/14 Menold Construction, Inc. received feedback from a customer in Peoria, IL.
  • 4/15/14 Menold Construction, Inc. received feedback from a customer in Washington, IL.
  • 4/09/14 Menold Construction, Inc. received feedback from 2 customers.

More about Menold Construction, Inc.

As a GuildQuality Guildmember, Menold Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Menold Construction, Inc. in Peoria, IL; Bloomington, IL; Morton, IL; Pekin, IL; Washington, IL; East Peoria, IL; Normal, IL; Dunlap, IL; Mackinaw, IL; Peoria Heights, IL; and 48 other cities in Illinois..

In this report, Menold Construction, Inc. has published a summary of the customer feedback they've received in the past 12 months. In that time, 168 out of 287 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.