Personal attention

all of them with whom I was in contact with

very professional

none

Dave and Joanna were very diligent in performing their jobs. They were mindful of protecting the materials while moving from place to place. Dave communicated well when he was going to be delayed.

They were open to questions and suggestions. We made a couple of changes, and they accommodated that very well.

Timely completion of the job. The delays were caused my late delivery of material, not sure if it was ordered late, or just delivered late. The weather also affected the timeliness.

Everyone at Paragon Construction Company deserves recognition for their impressive customer service!

This is the second time I've used them, so I have been satisfied with them all around.

Jeremy was true to his word.

Things were done in a timely manner, which is rare when you have projects like this done.

They didn't fall short in any particular category.

Dave, Lindsay, and Jeremy are timely, friendly, receptive, and purposeful, with no condescending chit-chat. I liked how they aligned my expectations along the entire process. We love our new deck and pergola, it looks just like we imagined.

Jeremy was exceptional in quickly addressing concerns, explaining options, and following up.

Several different options were provided to complete the goals of the project based on my budget and preferences. Flexibility in scheduling the work, professionalism and following up in a timely manner. Jeremy met with me after the work was complete to ensure that everything was satisfactory and to explain the warranties. He even returned to complete a small project that was not included in the contract. It's very apparent that Paragon cares about customer satisfaction and quality work.

Dave is reliable and conscientious. He successfully completed the job within given time constraints so I could surprise my husband for Christmas!

Good design and sturdy construction- I am very pleased.

Not at this time, but we will always highly recommend Paragon!

Ongoing communication was exceptional as well as respect for the client's needs and time.

Lindsay for all of her prompt phone calls and emails. We received multiple bids for our work but none of the other companies had prompt customer service like Paragon/Decks & More has.Jeremy for his attention to detail in the design phase.Dave for designing our bench seat when we just gave him a "general idea" for it.

Not at this time, but we will recommend them to anyone we know who would like similar work done on their house.

We were very impressed with the attention to detail Jeremy had in designing the deck and patio we want because we had broad ideas that needed to be detailed out by him and his staff.We were also impressed with the prompt customer service from Jeremy, Lindsay, and Dave (who did our deck). In each step of the process, they were attentive and flexible.Most importantly, the quality of the work was outstanding!

Nothing fell short of our expectations.

Hands down we will recommend them. We could not be happier!

The bid was higher than we had received from other companies, but their prompt delivery and customer service made it worth it to pay a more for our project.

The work they did on the deck and patio is wonderful. We have received many compliments already! We noticed one board that had a gap and they replaced it within the day we called. Great follow up!

Everyone communicated well. A special thank you to Lindsay, in the front office, for being so prompt with all of her phone calls and emails!