- Member Report:
- 12 Responses
- Response Rate:
- 85.7%
- Dates:
- 04/28/2010 - 08/27/2010
In this report, Paragon Construction Company has published all ratings for the following selected questions that were provided by customers surveyed since April 2010. Since then, 12 out of 14 customers responded to a GuildQuality satisfaction survey, with the most recent response in September 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Recognize Excellence
Everybody who worked on my project was exceptional. I especially appreciated how professional and courteous Jeremy was. - Aug 24, 2010 in Richmond, VA
Joseph and Jeremy as well as the entire crew that worked on our house. - Jul 19, 2010 in Richmond, VA
Dave worked with me from our first contact to completion and his focus on detail was outstanding....Dave is very professional and an asset to your company - Jul 19, 2010 in Midlothian, VA
They all worked really well as a team. I'd say that everyone involved was exceptional. - Jul 07, 2010 in Glen Allen, VA
The entire crew was GREAT! Shout out to Joseph for not only taking care of some punch list items without question and right on the spot but also for coming back after the job was done even though it was trival issues - Jun 29, 2010 in Midlothian, VA
Jeremy and Joseph. - Jun 20, 2010 in Colonial Heights, VA
Jeremy and the entire work crew on the project. - Jun 19, 2010 in Richmond, VA
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Area Of Satisfaction
Paragon was organized, professional, and did a good job at communicating their status. - Aug 24, 2010 in Richmond, VA
The way they treated my home, the cleanliness, the professionalism, and the follow through promises they made both written and unwritten. - Jul 26, 2010 in Midlothian, VA
The entire experience. I checked multiple references regarding Paragon, and everyone gave them glowing reports and loved Jeremy and Joseph and the crew. I thought there was no way that they could be that good ---- but after having them do work at my house, I understand why everyone was so happy with them. The workmanship was superb, as was their communication and their manner in addressing any of my concerns. - Jul 19, 2010 in Richmond, VA
my project was completed in a very professional manner with outstanding workmenship. - Jul 19, 2010 in Midlothian, VA
They're very efficient and effective at communicating with the home owners. - Jul 07, 2010 in Glen Allen, VA
The upfront design phase of it. I thought the proposal was very professional. - Jun 28, 2010 in Midlothian, VA
From start (working with Jeremy) to finish (working with Joseph) and everything and everyone in between, my experience with Paragon far exceeded all my expectations. - Jun 20, 2010 in Colonial Heights, VA
The final result of the completed project done on schedule. - Jun 19, 2010 in Richmond, VA
Follow up by Jeremy Shanks on any lingering issues. - Jun 17, 2010 in Richmond, VA
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Concern For Needs
Exceeded my expectations. - Aug 20, 2010 in Midlothian, VA
When I first contacted Jeremy about coming out for an estimate, we talked about why I was replacing the windows to make sure I wasn't taking on an unnecessary cost - Jun 29, 2010 in Midlothian, VA
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Additional Comment
I spent my premium on Paragon because of past experiences and I thought the premium was more than worth the quality and support that they delivered. - Jul 26, 2010 in Midlothian, VA
JOB WELL DONE!!!! - Jul 19, 2010 in Midlothian, VA
I will definetly give Paragon Constrution a call next time I have a project that is in there line of work. - Jun 19, 2010 in Richmond, VA
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Area For Improvement
The original time frame that they originally set wasn't exactly met, but that was barely a problem. - Jul 26, 2010 in Midlothian, VA
No --- I thought they did a great job. - Jul 19, 2010 in Richmond, VA
Absolutely none! - Jun 20, 2010 in Colonial Heights, VA
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Sales Solutions
He brought me several different styles of windows to choose from and discussed the pros and cons of each. He even came back a second time so I could make sure I felt comfortable with my choice - Jun 29, 2010 in Midlothian, VA
