Jonne did an outstanding job helping with the design and follow up.

I've used Neil Kelly- Portland on my home for more than 30 years. I am always happy.

They were very organized, with a clear process for moving forward. Work was done well and on time. Overall, an excelent experience.

Recommendation is on #14… sorry

Areas Of Satisfaction

Areas Of Satisfaction - This is a very efficient, knowledgeable company with wonderful communication skills. The price we paid was less than we expected. The work was done in a short period of time. They helped us to research our options for the style of appliance we wanted. I would definitely recommend them again.

The job was to reinstall the Sun-Tuff canopy so the seams don't show, and cut Sun-Tuff sheeting and exposed end of rafters. At the time I told Parks, the handyman manager, there were leaks from canopy onto the hot tub, and I also wanted those fixed, but the leaks were not mentioned in the contract. The bid was for $1850-2150, and a cost provision for fasteners and replacement closures was included. They did move and hide the Sun-Tuff seams, and they did cut the sheeting and ends of the rafters and re-stained the ends. They did not fix the leaks, but they spent time trying to do so with cedar closures, fascia, fasteners, and finally silicone. The best they could do is move the leaks around, and reduce the number of leaks by siliconing the Sun-Tuf sheets together After much trial and error (at my expense) the leaks remained, and they decided the southwest post needed to be cut about 2" so the water would flow down the Sun-Tuf and into the gutter. I was frustrated with all these "trial and error" expenses and at that point agreed to end the project with a total job overrun of $675.08 above the maximum bid estimate of $2150 and the leaks not fixed and dripping on my head when I'm in the hot tub. I also don't understand why I was charged for fasteners and closures when they were included in the estimate.

Excellent job repairing our kitchen cabinets

Excellent communication, craftsmanship and care.

The cost is really a barrier for most people and although I stress the importance of the 5 year warranty, people are still very shocked at the cost for the project.

The representative knowledge & honesty,
The contractor that did the work he did a great job & was very knowledgeable.
The estimate for the work done was right.

I appreciate having one company to deal with everything, from design to the finished kitchen. Everyone was great to work with.

We have worked with Neil Kelly in both Portland and Bend — four homes in over 25 years. They have never disappointed us — quality and service are first class!

Always more than satisfied with NKC. Large jobs or tiny ones, they treat each the same. Yes, have recommended.

Neil Kelly-Solar Energy is very attentive to the customer whenever the customer contacts them regarding issues.

I usually don’t make recommendations not knowing other people’s expectations . I would let people make their own judgement by looking at the quality of our finished project.

Very professional service start to finish

Everyone is very easy to work with and the quality is outstanding

It was so convenient to have the whole project, from design to code compliance to construction, all with one company.

I used used you before and thought of you first to do this work.

High quality workmanship, straightforward and honest craftsmen, couldn't ask for anything better

Too expensive for the work we had done.

Employees & Subcontractors

Employees & Subcontractors - Ryan Moore was great. Friendly and excellent workmanship. Very pleased with his work.

If asked I would.

This is the third project and second Handyman service we have worked with NK. They have been great providing realistic job estimates and helping us scale back the projects to get within our target budget.

From begining to end, our experiece with Neil Kelly staff was excellent. We have already recomended them to friends. We will not hesitate to use Neil Kelly again.

Design staff was removed. We removed items husband could do, was credited back from contract. Design manager was very good.

The communication and responsiveness for our tiny project made the whole thing a breeze