New England Exteriors was extremely professional and did a wonderful job.
They are very professional, and they are the best roofing company in town.
The whole procedure was very well run and everything went smoothly. We are very pleased with the results.
This is my third project using Long. The complete process is always stress free. The promotion that they on their first visit always proves to be a great value for the quality of products and services. I have found no reason to shop around.
The sales team was very knowledgeable about the product, the quality of the materials was very accurate and the scope of work was very accurate.
It's extremely overpriced.
Long Home Roofing's Certainteed Integrity system is outstanding and outshines the others we researched in both quality and project cost. The team was professional from start to finish and accommodated our schedule as well as the vagaries of New England weather.
Fast and friendly
The quality of the work is excellent.
Sales presentation & lifetime warranty is what sold me on the product.
Waiting for my issues to be resolved.
Very pleased from start to finish
I am not happy with the management.
Strongly 8
The job was done quickly. I thought they picked up after themselves, and I am happy with what they deliver.
The whole process was detailed and presented professionally. The workers were kind and courteous and answered all the questions. Allowed to observe the project. I would recommend them to anybody.
They need to be aware of what the homeowner's insurance will take care of and what they will not. When the guy comes to look at what you have, things should be clean and up front. Something should be added with the insurance.
Apparently there were communication issues, and the water was not shut off before the tub was uninstalled. It had a disastrous effect on my floors. Long Home Products reached out to me and is taking care of the issues.
Long Roofing is certainly not the cheapest option but they have a great product and customer service!
I wouldn't necessarily recommend New England: Windows. I had no shows for two appointments. The measurements were taken incorrectly the first time. I had technicians no-show on two scheduled appointments. On one of the appointments, I was called and told that the technician had some sort of emergency, and then I was told from someone else that the technician scheduled the appointment incorrectly. I was told two different things. The original sales manager who came out, who specifically stated he was one of the managers, said that they could do our project with no problem. He stated that he had been in the business for several years and knew they could do it. When they came out to do the measurements, that technician said that there was no way they could do our project. At that point, we felt lied to when one person from the company said they could do our project, and then another person said they couldn't do our project at all.
The price was higher than locals. The initial installers missed details.
Great job, looks great, only thing is with the inspectors it took 4 days.
While the work done in the bathroom was good quality, the time taken and lack of communication was disappointing.
They replaced my roof, and I had one leak. I now have 3 leaks, and they're still ongoing.
They provided great service and did everything in 6 hours. I couldn't be happier.