Long Fence and Home
Long Fence and Home
www.longhomeproducts.com
10236 Southard Dr.
Beltsville, MD 20705
(800) 417-5664
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Since 1945, Long Quality Products have been trusted in the home improvement industry. Family-owned for decades, Long Fence & Home remains an industry leader, serving the Maryland, Virginia and Washington, DC communities with high quality products and excellent client service. From energy-efficient replacement windows, to kitchen remodeling, to siding, gutters, doors, attic insulation and more, Long Fence and Home is the trusted leader in the Maryland, Virginia and Washington, D.C. metro area. Read more

Long Fence & Home is more than just a company name. It represents a commitment from each employee to perform their job as if they were working on their own home. We have been a trusted name in the home improvement industry for over 60 years and we believe that our success is a result of a philosophy of trust, honesty and offering the best quality products to our clients.

Affiliations GuildQuality
U.S. Green Building Council
ENERGY STAR
National Kitchen and Bath Association
Building Performance Institute
Angie's List
National Fenestration Rating Council
EPA Lead-Safe Certified Firm
RESNET - Residential Energy Services Network

Sales Knowledge
93%
Clean & Safe
95%
Construction Quality
95%
Adhered To Schedule
91%
Value Of Investment
94%
Sales Professionalism
94%
Quality Of Materials
95%
Quality Of Workmanship
94%
Comment Area Of Satisfaction Odenton, MD May 16, 2012

The quality of the windows are excellent and the installers were always on time and usually at the beginning of the scheduled timeframe.

Comment Area Of Satisfaction Washington, DC May 15, 2012

I was most satisfied with my product. I live on a main street. The windows cut down the noise and insulate the cold and heat well.

Comment Area Of Satisfaction Spotslvania, VA May 15, 2012

They came right on time and did the installation pretty quickly. They did a good job with the installation.

Comment Area Of Satisfaction Arnold, MD May 15, 2012

The kitchen looks very nice. That's what I was looking for and that's what I got.

Comment Remodeling Concerns Alexandria, VA May 13, 2012

Slightly concerned about having installers in the house - but your guys are very careful, clean and cleaned up the outside quite well after the job was done.

Comment Area Of Satisfaction Alexandria, VA May 13, 2012

Efficiency of installation staff. Professionalism of salesman. Friendliness of everyone with whom I dealt at Long.

Comment Area Of Satisfaction Burtonsville, MD May 12, 2012

I was most satisfied with the installation and how it was done efficiently.

Comment Area Of Satisfaction Washington, DC May 09, 2012

They are dependable. They usually showed up when they said they would, and that meant a lot to me.

Comment Area Of Satisfaction Winchester, VA May 08, 2012

The quality of the workmanship and the adherence to the plan was impeccable.

Comment Area Of Satisfaction Hyattsville, MD May 04, 2012

I was most satisfied with the punctuality of the workmen, as well as their ability to do things without a big mess.

Comment Additional Comment Washington, DC May 04, 2012

We've always used Long Fence and Home and we've been extremely pleased at what they've done for us. This has been our 3rd successful experience.

Comment Remodeling Concerns Washington, DC May 04, 2012

I was concerned in making sure that the replacement windows would be better than the ones that were there when they came. I wanted to be sure that there was an improvement in the quality of windows and there sure was.

Comment Remodeling Concerns Upper Marlboro, MD May 03, 2012

I had a draft in my windows and was losing heat. My windows are very efficient.

Comment Area Of Satisfaction Oxon Hill, MD May 03, 2012

I was most satisfied with the installation - the installers were clean, courteous, and very nice guys.

Comment Additional Comment Catonsville, MD May 01, 2012

Jerry, the supervisor, was very good. I really like the way he did things. Bruce was very responsive and is a great salesman.

Comment Additional Comment Washington, DC May 01, 2012

I think they did a very good job and, at this point, I am very pleased with what I got from them.

Comment Remodeling Concerns Washington, DC May 01, 2012

The flyer in the newspaper came out and I looked at their warranties and lifetime guarantees. That, and their demonstration of the windows settled any of my concerns.

Comment Area Of Satisfaction Washington, DC May 01, 2012

They only did windows for me and I liked that they explained everything well and cleaned up everything well. I have no complaints about them.

Comment Opportunities For Improvement Washington, DC May 01, 2012

The only thing that I can say is that I would highly recommend them and I am planning on having them to do more work in my house, such as installing more windows.

Comment Area Of Satisfaction Silver Spring, MD Apr 30, 2012

I was most satisfied with the installation teams, who were extremely efficient and clean.

Comment Opportunities For Improvement Silver Spring, MD Apr 30, 2012

I've found them to be exceptional. I can't of anything lacking.

Guildmember since 2011

As a GuildQuality Guildmember, Long Fence and Home relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Long Fence and Home in Washington, DC; Alexandria, VA; Silver Spring, MD; Springfield, VA; Gaithersburg, MD; Upper Marlboro, MD; Arlington, VA; Woodbridge, VA; Bowie, MD; Clinton, MD; and 220 other cities in Maryland, Virginia, West Virginia and District of Columbia.

In this report, Long Fence and Home has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 925 out of 1418 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Via Twitter: You could beautify your house by putting some siding on it. The right material could also cut down energy costs and outside noise!

05/20/12

Via Twitter: You may have a clear idea of what you want for your home, but it’s a good idea to keep an open mind when the pros have a suggestion.

05/19/12

Via Twitter: Home improvement is a major necessity, but with professional services, it can be as painless as possible!

05/19/12

Via Twitter: There’s a line between having a house and having a home. Which side of the line are you on?

05/18/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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