Continue to read my full review to explain my rationale for the 1 star rating.
I did see the quality of the roof and I am good with it. I don't have any regrets.
I appreciated the fact that the workers were very prompt. The person in charge came in, introduced himself and his team. He then proceeded to share with me what they were going to do. Ask me if I was ready. They were very polite and professional. It was a very rainy day, but they set up whatever they needed to outside and proceeded with drop cloths all along the way up to the bathroom they were very respectful of my property. They asked me where I wanted the grab to be placed in the shelving to be placed The project manager sent me a message to let me know that he would be dropping by to check on the job. The teamcame in and completed the job. Thank you, Long Fence and team.
I am very satisfied with the outcome, but, the level of communication was frustrating.
The communication was terrific from start to finish
The supervisor, Rick, was very thorough. He came out and checked the roofing and he wasn't satisfied. He had them redo the whole thing. He was excellent. He told me not to sign anything until I was completely satisfied. He personally came out a few times to check the job.
Bait and switch from everything from timeline, pressured to switch from ordered items/finishes to what was in stock, trim installed incorrectly and was told 'that's what I was given ma'am'- only one worker was here- all week, and stayed well past dark, forcing him to cut pieces on balcony instead of where work is normally done, because our maintenance leaves by 5- as he was supposed to do as well, as contractually indicated.
We are very pleased with the shower
Professional, easy to work with, efficient, worked very hard to find a financing option that worked for me. Happy with the roof so far, looks great.
Process from start to finish exceeded my expectations.Product Specialist, Rich Healy, was outstanding. He was very friendly, and personable. He gave a very thorough presentation of the roof selection. I was given various pricing options. I was surprised, but pleased with the reasonable pricing. I was not approved for financing, but obtained home equity loan from my bank. The actual installation seemed flawless. Installation, and clean up in one day-this time of year a shorter day. The green shingles are beautiful. I had gutters installed the next day. The installers modified previous gutter placement for better drainage. The gutters look great. Project manager Mike, kept in touch during, and after job. Also, Rich Healy kept in touch after completion of job. I need to emphasize that my roof was a mess-my neglect-so the work they did was incredible.
I like how they do things. I like it, it is good.
Long Home was very professional. They were here on time. It took a bit longer than expected, but the work was well done.
They were timely and professional.
Everything went smoothly
Timeline, orderly manner while completing the job. The Team were very professional.
The crew did a great job with the install...I was disappointed with the clean up in the basement , debris was left behind and not cleaned up !
Matt and his co-workers were all very nice and polite. Showed me work being done at every step.
They were timely and professional. Feel like I got a good value for what I paid.
Installers were friendly, hard working, showing me stages of installation for opinion. Never knew they were her, left no mess , thought I would have a mess of dust but you couldn't event tell that construction went on. Very pleased with everything.
The cost was higher than I originally budgeted for, but the sales pitch was great and the quality of materials was very good.
Before putting in walk - in shower they came to double check measurements and explained all that I should have ready. The day of installation the two men introduced themselves and explained everything they were doing and why they were doing it. They didn't mind me taking pictures and asking questions. From beginning to end very nice people to work with.
Y Wife and I are very happy with the results of our bath renovation. Great Job!
Excellent service
Shower head was installed with debris in it & still is not working 100%
Overpriced.