Long Built Homes, Inc.
Long Built Homes, Inc.
longbuilthomes.com
158 C L McCombs Blvd
New Bedford, MA 02745
(508) 995-8240

Ranked nationally in Automated Builder magazine, as one of the largest panelized builders in America, Long Built Homes has been delivering the service and quality in building that is hard to find since 1986. Long Built Homes builds homes and relationships by listening, putting your needs first and by standing on a foundation of truth, integrity and good old-fashioned hard work. Communities that we are currently building are "Pickerel Cove" a community in Plymouth, "Birchwood Estates" of Dighton, "Whaler's Woods" of New Bedford, "Schooner Cove" a luxury condominium village in New Bedford, "Bristol Ferry Landing" in Portsmouth, Rhode Island and "Dartmouth Preserve". Watch for more to come. Read more

The quality of our craftsmanship is immediately felt when walking through our new homes built in such prestigious communities as Holly Ridge Estates, Council Oak Estates, Westport Meadows, Chestnut Hills, Davis Mills, Squirrel Island Estates, "Woodford Estates", as well as the "Harbor Mist" a premier condominium in Fairhaven and more. Our expertise speaks for itself in the fine details and craftsmanship in our homes. The service from our team does not stop with the closing. Our goal is for you to enjoy your home for generations delivering the service and quality that is hard to find.

Guildmaster Award Winner 2011 Guildmaster

Affiliations GuildQuality
ENERGY STAR
Better Business Bureau

Easier Than Expected
89%
Likely to Recommend
95%
Overall Experience
95%
Homeowner's Orientation
97%
Employees & Subcontractors
95%
PM Professionalism
93%
Sales Problem Resolution
93%
Sales Knowledge
96%
Salesperson Accessibility
98%
Smooth Closing
95%
Schedule
87%
Communication
88%
Condition of Home
90%
Value
90%
Average (10 reviews)
Rating Details
C.B.F. Lakeville, MA Review Nov 17, 2011 5 star rating
Long Built Homes, Inc.

Thank you, Bob, Tony & Zac for all your personal attention during the construction process and in the year that has followed. We certainly didnt make it easy for you since most of our contact was via email due to time restrictions. Ed Mangeni has been very responsive and helpful in resolving our "punch list"... We love the house !

MIke H. Swansea, MA Review Nov 04, 2011 5 star rating
Long Built Homes, Inc.

Long Built Homes is very professional, and their quality is outstanding. The salespeople are very supportive and communicative. The final product is excellent. I would recommend Long Built to anyone looking to build a home.

Dennis W. West Bridgewater, MA Review Oct 17, 2011 5 star rating
Long Built Homes, Inc.

Long Built Homes truly made our homebuilding experience one we will never forget. They worked with us every step of the way. They answered all our questions no matter how trivial they may have been. This is the 2nd home we built. Our 1st experience was very stressful and had us hesitate to build again. Long Built let us lay all our concerns and experiences on the table and showed us how it would be different this time. After living in the home now for a year – I can honestly say Long Built showed us how they were different. Thank you Long Built Homes and Zach Sousa for making the building of our dream home a pleasurable and memorable experience!!

R.L.B. Westport, MA Review Sep 03, 2011 5 star rating
Long Built Homes, Inc.

Working with Long Built Homes was a great success. We had an idea about our house and they took it to a new level. They provided great service to make the home building process simple. Hats off to them. The time frame was right on; all the steps that they projected happened when they were supposed to. Now that we have been in the home for a year, we know we made the right decision, and we would certainly recommend them to anyone looking to build a house in the area.

Comment Recognize Excellence Westport, MA Sep 03, 2011

Jeff did a great job. I think everybody that we came in contact with was very great. Working with them was a breath of fresh air. Time-wise and service-wise they did a great job all around. Jeff was our main contact, and he was always available for us when we needed his help.

Frank D. Wareham, MA Review Sep 01, 2011 5 star rating
Long Built Homes, Inc.

This is the fouth new house I have had built in my lifetime and by far the best experience I have had in terms of quality ,adherence to schedule and responsiveness. Not without issues of course, but these issues have, so far, been resolved to my satisfation. I have been in this house for two months. hence the "so far". There is a cost for these atributes, so if you are looking for the lowest price builder go elseware. If you are looking for a fair value for dollars spent, I would strongley recommend Long Built Homes.

Jamie J. Dighton, MA Review Jul 06, 2011 4 star rating
Long Built Homes, Inc.

Our overall experience was very good! They seem to be building and selling homes at a time when others can't...but if you've ever looked inside one of their homes or delt with their staff you quickly understand why. They've always been right on top of issues we've had and their overall plan from beginning to end was easy to follow and understand. The home we're in is BEAUTIFUL and I would suggest Long Built Homes to others who are looking for an experienced builder for their home.

Joseph W. Dartmouth, MA Review Jun 17, 2011 5 star rating
Long Built Homes, Inc.

I had a very good experience buying my home through Long Built Homes. We felt well taken care of. If I were to buy another home I would look to Long Built Homes to buy from.

Roger L. Wareham, MA Review Jun 01, 2011 5 star rating
Long Built Homes, Inc.

Long Built Homes has been a very responsible company and responsive to all of our requests. They have always been gentlemen. They are very polite and nothing but professional. It has been a pleasure.

Stephen S. Lakeville, MA Review Apr 04, 2011 5 star rating
Long Built Homes, Inc.

They built a wonderful house and they've been great to work with thus far. They have a fantastic quality to what they do. They were really nice people and were really easy to work with.

S.C.L. Dighton, MA Review Mar 27, 2011 5 star rating
Long Built Homes, Inc.

It was a pleasure doing business with Long Built Homes. Their professionalism, commitment and follow through was evident in every step of the process. Building a new house can be a daunting experience to say the least, but we found this not to be the case with Long Built.

Comment Recognize Excellence Dighton, MA Jan 24, 2011

Jeff Torres. He did an excellent job from start to finish. Mark the warranty guy has been excellent with any issues we've had. Also Dave, the project lead. He was very good with answering all our questions throughout the process. Bob Long himself. We had an unforeseen issue arise on the outside of the house. He came down himself and spoke to us to resolve the issue. That was great to see.

Comment Additional Comment Westport, MA Aug 25, 2010

Looking forward to landscaping to complete the whole project. The total process was completed in a timely, professional, and friendly manner. Thanks to everyone at Long Built Homes for making this experience an enjoyable one.

Comment Additional Comment Wareham, MA Jul 28, 2010

I wanted to personally thank the entire team at Long Built Homes for helping us through the process of buying our first home. Matt Medeiros was extremely professional and helped us close on the property in a short amount of time so we were able to get the tax credit. Zac also helped us through the possibility of building in a professional and patient manner.

Comment Additional Comment Dartmouth, MA Jun 15, 2010

Bob, Matt, Jeff, Dave and Mark, you guys are great... Keep up the good work.. It has been a pleasure doing business with you and it is with great pleasure that I tell everyone my house was built by Longbuilt Homes..... Thank you

Comment Recognize Excellence Plymouth, MA Jun 14, 2010

Zac Souza and Matt Medious sp? and Mark in home warranty were great. They responded to our request in a timely mannor. I would buy another home from Longbuilt homes in a heartbeat.

Comment Customer Suggestion Dighton, MA May 21, 2010

Keep doing what you do. The most important factor to me was communication. I never had to call/contact anyone twice, where in todays society, playing "phone tag" unfortunately seems to be the norm.

Comment Recognize Excellence Dighton, MA May 14, 2010

Jeff Torres was excellent in helping me and my husband with our purchase on our first home. He did everything possible to follow through with getting us our closing as soon as possible. Mark Normandin is excellent with responding to any warranty issues. Although we have been fortunate and have not had any huge issues, the small ones that we did have he took care of right away. Long Built is an excellent company to work with and i would highly recommend them.

Comment Recognize Excellence Westport, MA May 04, 2010

Matt , Jeff, and Marc have been wonderful to work with and helped me feel at ease.

Comment Additional Comment Dighton, MA Jan 15, 2010

Manny and his crew are very professional and work very hard. They created a wonderful lot and worked hard to ensure a nice grade. We appreciated his insight concerning our driveway placement. Awesome!

Comment Homeowner's Orientation Dighton, MA Jan 15, 2010

Marc gave us great advice and suggestions regarding the care of our home. He showed us how things work and how to take care of them. He continues to help us with home care and is always responsive to our warranty needs. Thanks.

Comment PM Problem Resolution Dighton, MA Jan 15, 2010

Dave came across as very personable. He answered all of our questions in a manner in which we could understand even though we knew nothing about construction. Dave spent a lot of time with us at the pre-drywall meeting.

Comment Salesperson Accessibility Dighton, MA Jan 15, 2010

Jeff was very helpful and responsive during the entire process. He answered about 100 questions at the beginning of the process and was always very friendly. He always returned our phone calls. Give that man a raise!

Comment Additional Comment Tiverton, RI Jan 05, 2010

Zac and Dave had been very helpful to us. We would like to thank you for all of their help.

Comment Sales Knowledge Tiverton, RI Jan 05, 2010

Zac is very helpful. He always took care any concern or any questions that we had.

Guildmember since 2007

As a GuildQuality Guildmember, Long Built Homes, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Long Built Homes, Inc. in Dighton, MA; New Bedford, MA; Plymouth, MA; Dartmouth, MA; Lakeville, MA; Wareham, MA; Westport, MA; Portsmouth, RI; Tiverton, RI; Swansea, MA; and 7 other cities in Massachusetts and Rhode Island.

In this report, Long Built Homes, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in July 2007. In that time, 160 out of 221 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

Long Built Homes, Inc. received feedback from a customer in Rehoboth, MA.

02/15/12

Long Built Homes, Inc. received feedback from a customer in Dighton, MA.

02/01/12

Long Built Homes, Inc. received feedback from a customer in Plymouth, MA.

01/29/12

Long Built Homes, Inc. received feedback from a customer in Swansea, MA.

01/07/12

Long Built Homes, Inc. received feedback from a customer in New Bedford, MA.

01/07/12

2012 Guildmaster Application

Long Built Homes, Inc. is a candidate for a 2012 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Long Built Homes, Inc. must survey all of their customers.

If you are a recent customer of Long Built Homes, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Long Built Homes, Inc.'s application.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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