Legacy Remodeling, INC
3090 West Liberty AvePittsburgh, PA 15216(412) 341-1933

For more than 20 years, Swing Line Windows has been the Pittsburgh home remodeling company you've relied on for high quality, name brand replacement windows, exterior entry doors, storm doors, vinyl siding and roofing products at affordable prices. Swing Line Windows has taken the step into the next generation and has grown not only as a company but as a family, which is why we chose to become Legacy Remodeling, Inc. The name may have changed, but the commitment to excellent quality and service you have come to expect continues. A Legacy of Excellence in Home Remodeling (more)


Customer Feedback Summary

Of 868 customers surveyed, 564 responded (65%)
Clean & Safe
97%
Communication
87%
Concern For Needs
96%
Professional & Organized
93%
Project Manager Professionalism
97%
Quality: Workmanship/Materials/Crew
95%
Sales Solutions
96%
Value
96%
Likely to Recommend
93%
Follow Up
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

107 Ratings
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  • Legacy Remodeling, INC
    Review by Richard K. of Pittsburgh, PA
    Dec 20, 2014

    From the moment our sales person arrived to the installation of the windows.I felt like they had all of the best products, and installation. Their quality of service is excellent I would recommend them to anyone.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by William P. of Allison Park, PA
    Dec 19, 2014

    I had a new roof put on my house, it was finished in early December. I am still picking up scraps of wood & tar paper out of my yard, along with old roofing nails. I have to be careful or my grand daughter or my dog could step on them. Other than that the job turned out beautiful. I do have new materials left over, (6 sheets of OSB & 5 bundles of shingles), that I have know idea what to do with them, but I do know I paid for them. A little too much ordered.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Judith V. of Pittsburgh, PA
    Dec 19, 2014

    The gentlemen that put the window in were very courteous, respectful, neat, and knowledgeable. They were more than I expected.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Kevin P. of Cranberry Township, PA
    Dec 12, 2014

    I would rate them 4 stars.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Bill L. of Glenshaw, PA
    Dec 12, 2014

    Legacy Remolding is very professional and has good craftsmanship.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by John D. of Pittsburgh, PA
    Nov 20, 2014

    Everything was excellent. It was very professionally done.. Legacy Remodeling answered all my questions to my satisfaction and they followed through on everything the did.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Mike M. of Butler, PA
    Nov 12, 2014

    THE INSTALLERS DID EVERY I ASK AND MORE. THEY ADDRESSED ANY CONCERN I HAD.THEY EXPLAINED EVERY THING TO MAKE SHORE I WAS HAPPY WITH THE DIRECTION THEY WERE GOING. THE SIDING INSTALLERS TOOK GREAT PRIDE IN THERE WORK.WOULD RECOMMEND RUSS AND SIDING CREW TO ANYONE.

    Did you find this helpful? Yes
    Response from Legacy Remodeling, INC
    Nov 20, 2014

    Thank you so much for your kind words. We work very hard to make sure our customers are satisfied with the work we do. Please pass our name along to your friends and family. Repeat and referral business is the most important way for us to grow our company.

  • Legacy Remodeling, INC
    Review by Mike G. of Cranberry Twp, PA
    Oct 27, 2014

    As a serious DIYer who does it all, it's rare that I contract out repairs. When I have to, I try to make sure that I get someone who understands and can provide the kind of the quality work that I'm looking for. Recently, some large sections of Hardi plank siding on my house needed replacing - poor initial installation and even worse repairs a few years ago. Legacy did an excellent job that easily met my standards - nice people/great quality. work.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pittsburgh, PA
    Oct 20, 2014

    Installers were friendly and effective

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Chris P. of Mc Murray, PA
    Oct 10, 2014

    Everything went smoothly. They came out and did what they were supposed to do when they were supposed to do it. They did a super nice job so I have no complaints.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Matt of Venetia, PA
    Oct 02, 2014

    I appreciated all of the help they gave me throughout the process. I am really happy with the windows and siding Legacy Remodeling installed. It is beyond what I was expecting. They were very friendly, helpful, and answered every question I asked with an expert opinion. I thank them for that.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Upper St Clair, PA
    Oct 02, 2014

    Everyone was very polite, nice, and helpful. When I told them what style I wanted, they were able to get that done.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bridgeville, PA
    Sep 30, 2014

    All of the installers were personable, pleasant and efficient. They were great.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Mc Donald, PA
    Sep 29, 2014

    There were no areas where they fell short.

    Did you find this helpful? Yes
  • "Remodeling Concerns" comment from Trafford, PA
    Sep 24, 2014

    I was looking for a good price and quality. They addressed this by showing me everything and they helped me with the pricing.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Pittsburgh, PA
    Aug 23, 2014

    I would like to recognize the whole crew for their exceptional service. They cleaned up after themselves and went out of their way to make sure the job site was cleaned up.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by George D. of Canonsburg, PA
    Aug 21, 2014

    We are very happy with the quality of the product. I would recommend Legacy to anyone needing remodeling done. Paul went above and beyond his duty and was very helpful. The installers never took a break they didn't full around! It wasn't a rush job but it was done to perfection!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bethel Park, PA
    Aug 18, 2014

    I was most satisfied with the guy who did the actual work. He did an outstanding job in every way.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Daniel H. of Upper St Clair, PA
    Aug 08, 2014

    The windows were installed quickly and neatly.The guy who installs the sheet metal flashing does a great job.17 windows were completed in two days.Not a speck of dust was left inside, and no pieces of scrap were left on the ground.

    Did you find this helpful? Yes
  • Legacy Remodeling, INC
    Review by Chris P. of Pittsburgh, PA
    Aug 07, 2014

    Overall love the products and 2 out of 3 of the Legacy Remodeling staff we would use again. We have used them for previous products and projects and will use them again.

    Did you find this helpful? Yes
More Reviews & Comments

GuildQuality Partner Affiliations

  • James Hardie Preferred Remodeler

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Windows & doors (667)
  • Siding (535)
  • Roof (519)
  • Insulation (508)
  • Gutters (12)
  • +5 More

Recent Activity

  • 12/20/14 Legacy Remodeling, INC received feedback from 3 customers.
  • 12/19/14 Legacy Remodeling, INC received feedback from a customer in Allison Park, PA.
  • 12/19/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 12/13/14 Legacy Remodeling, INC received feedback from a customer in Pittsburgh, PA.
  • 12/12/14 Legacy Remodeling, INC received feedback from a customer in Washington, PA.

More about Legacy Remodeling, INC

As a GuildQuality Guildmember, Legacy Remodeling, INC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Legacy Remodeling, INC in Pittsburgh, PA; Bethel Park, PA; Upper St Clair, PA; Wexford, PA; Bridgeville, PA; Allison Park, PA; Monroeville, PA; Aliquippa, PA; Cranberry Township, PA; Moon Township, PA; and 138 other cities in Pennsylvania, West Virginia and Ohio.

In this report, Legacy Remodeling, INC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2012. In that time, 564 out of 868 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.

Legacy Remodeling, INC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Legacy Remodeling, INC customer, and if Legacy Remodeling, INC completed work for you after June of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Legacy Remodeling, INC since June of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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