- Member Report:
- 476 Responses
- Response Rate:
- 64.5%
- Dates:
- 12/10/2005 - 02/05/2010
In this report, Jeff Benton Homes has published all ratings for the following selected questions that were provided by customers surveyed since December 2005. Since then, 476 out of 738 customers responded to a GuildQuality satisfaction survey, with the most recent response in February 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Area Of Satisfaction
Quick response to warranty requestsHome is very nice Built exactly when we were toldAlways someone to talk to about questions - Jun 13, 2009
I appreciated the process of choosing all the options. I thought that was made very straightforward and easy. - Jun 04, 2009
Probably their customer service. They were easy to deal with and easy to talk with. All of their people are very friendly and very accessible. - May 18, 2009
We were satisfied with just about everything. We've had a few problems and they have taken care of them right away so that has been nice. - May 11, 2009
I like the overall layout and design of the house. - Apr 03, 2009
Their customer service. - Mar 30, 2009
Workmanship, responsiveness, a lot of quality home for the money. - Feb 28, 2009
The construction and quality of the house, as well as the look of it. - Jan 20, 2009
The walk through was done very well. The actual settlement was very easy. - Jan 10, 2009
Overall quality. - Jan 08, 2009
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Additional Comment
I have been highly satisfied with Jeff Benton Homes thus far. - May 22, 2009
This is our third Jeff Benton home, and we're very happy. - Feb 25, 2009
I was very well pleased. Jeff Benton was very prompt and professional. They were very prompt to fix any issues that we had and also prompt to get back to us when we called. We are very pleased with our home. - Nov 21, 2008
We have loved everybody that we have worked with! - Apr 14, 2008
They are very organized and very professional. - Mar 20, 2008
We have been very pleased. Everything has been right on schedule and we are thankful. - Aug 24, 2006
This was the third home built and it was unbelievable how easy the process was. The issues were resolved before they were even brought to Jeff Benton Homes' attention. "If for any unknown reason we ever built another house, we would defintely use them again." - Aug 09, 2006
We thought they had an outstanding staff and had an excellent experience. - Apr 28, 2006
This house is great. This is my fifth house and I finally have found the perfect house thanks to Jeff Benton Homes. - Dec 14, 2005
They were quick to respond to any questions we had. They were great. - Dec 12, 2005
Paige was a wonderful part of the building process, keeping us informed and handling "things"! Chad goes above and beyond with his assistance, even now! The main office has been quick to respond. Jeff and Dorinda Olson - Dec 10, 2005
Very pleased with my home, as well as the responsiveness of Jeff Benton Homes to my needs and concerns. - Dec 10, 2005
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Problem Resolution
We haven't had any problems yet but I'm sure if any come up they would resolve them effectively. - May 11, 2009
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Improvement Suggestion
Everything is wonderful, they walk with you, they explain everything. They go above and beyond. I've built 23 homes in my life time and this has been by far the most pleasurable experience. - Jan 05, 2009
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Customer Suggestion
Jeff Benton Homes did a great job! - Nov 01, 2006
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Expertise
They were very knowledgeable and helpful from the real estate agent to the builders to the architect. - Apr 28, 2006
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Construction Quality
We get comments from our quests that they are impressed with the attention to detail we received from Jeff Benton Homes. - Apr 28, 2006
