Harth Builders was refreshing to work with because of past bad experiences with other remodelers. They provided a quality service at the prices we had agreed upon and we are very happy with the end result. It was a very pleasant and positive company to deal with.
Harth Builders is a nationally recognized, award winning, residential design-build remodeling firm serving Eastern Montgomery and Central Bucks counties in the Philadelphia suburbs. With a creative design team that includes architects, engineers, interior designers and contractors, we help our clients bring concept to reality while being mindful of their construction budget. Read more
Over 45 years ago, after serving his country as a Marine and veteran of the Korean War, Allyn Harth chose to make homebuilding his life's work. So when he founded Harth Builders in 1996, he began with a long-held belief taught to him by his years of experience – that it takes not only the highest levels of experience, quality, workmanship, service and design to make a home special, but also a personal touch.
Our company culture is focused on three C's of remodeling (at least phonetically anyway): Communication, Quality and Cleanliness. We have found that if we do these three things really well, our clients become raving fans of our work for years afterward. Over 70% of our work is repeat or referral. Some of our clients are now on their 4th and 5th projects with us.
We are continually focused on providing a better remodeling experience to our clients by utilizing current technologies in our processes. We use our website to inform clients about who we are, how we work and even share our remodeling costs online.
Guildmaster Award Winner
2007 Guildmaster With Distinction
2008 Guildmaster With Distinction*
2009 Guildmaster With Highest Distinction
2010 Guildmaster With Distinction
2012 Guildmaster With Distinction
National Association of the Remodeling Industry
NAHB - Certified Aging In-Place Specialist
2008 CotY Awards
2008 Qualified Remodeler Top 500
Certified Contractors Network (CCN)
2007 CotY Award
2006 CotY Award
2004 CotY Awards
2005 CotY Award
CertainTeed Master Craftsman
Institute of Inspection, Cleaning and Restoration Certification
NARI Certified Remodeler
NARI Certified Kitchen & Bath Remodeler, CKBR
2009 Qualified Remodeler Top 500
Remodeling Magazine - Remodeling 550
EPA Lead-Safe Certified Firm
2010 CotY Award
2010 Qualified Remodeler Top 500
2011 Qualified Remodeler Top 500
Harth Builders is a nationally recognized, award winning, residential design-build remodeling firm serving Eastern Montgomery and Central Bucks counties in the Philadelphia suburbs. With a creative design team that includes architects, engineers, interior designers and contractors, we help our clients bring concept to reality while being mindful of their construction budget.
Scope of Work
In the past, we have built custom homes, helped clients reclaim their homes after fire and water damage and done a variety of kitchens, additions, bathrooms, basements, attic renovations and whole house remodels. However, we really enjoy the more challenging remodeling projects such as whole house lifts, 2nd and 3rd story additions, old farmhouse conversions, realigning stair cases to provide more space inside the home, etc.
We generally run three addition-based projects simultaneously (i.e. kitchen addition, 2nd story guest bedroom suite, etc.) while developing three to four designs into future projects.
Our design team consists of an Architect, and Interior Designer and Allyn and Greg, both engineers. We have found that this broad spectrum approach helps solve most of our clients remodeling problems by bringing 3 disciplines to the table up front.
On the production side, our Production Coordinator is responsible for weekly communication to our clients and oversees a team of three Lead Carpenters, along with a Carpenter and Carpenter's Assistant.
More than 90% of your clients would recommend your firm to a friend. How do you earn such high praise from your customers?
Our company culture is focused on three C's of remodeling (at least phonetically anyway): Communication, Quality and Cleanliness. We have found that if we do these three things really well, our clients become raving fans of our work for years afterward.
Our clients are generally dual income, professionals who are looking for a streamlined approach to solving their remodeling problems.
Approach to Working With Clients
Ask a lot of questions... and listen a lot. Then ask a lot more questions and listen further. We try to determine the root problem that is driving the client to remodel and ensure that the finished product meets their expectations.
We bring real value to our clients when there are three trades or more and the client really appreciates our proactive communication during their remodeling project.
By acknowledging our employees' successes and being supportive after they make mistakes. We have built a nurturing environment for our staff and invest in them as if they were to become future business owners themselves. This created an owner's mentality from our Production Coordinator down to the Carpenter's assistant and provides our clients with very conscientious staff working on their projects.
How do you market your company?
Over 70% of our work is repeat or referral. Some of our clients are now on their 4th and 5th projects with us. We also use our website to inform clients about who we are, how we work and even share our remodeling costs online. We get a fair amount of clients who are relocating to the Philadelphia area and find us online.
What's next for your company
We are continually focused on providing a better remodeling experience to our clients by utilizing current technologies in our processes. We are currently evaluating web-based coordination software, such as Co-Construct, to keep our clients informed of where they are in the process at all times.
They cared.They were clean and they did what they said they would do - on time and on budget
Our experience with Harth Builders exceeded our expectations for our renovation. We enjoyed the process of working with them, and we love the end result.
We were very happy in all areas. The whole process worked.
Our experience with Harth was outstanding. We had never done a remodeling project before and the team did a great job of setting our expectations on the timeline and costs and then keeping within both. Every trade that came through the house was professional and courteous. We couldn't have asked for a nicer experience. - Bill S.
Workng through the design options. they gave us a number of options and it was good to see the various ideas. it kept me from thinking, "i wonder if this would have worked."
Thinking through the basement light fixture above the mirror more. Due to ceiling height, we had to install the lights facing down. a bar light might have been better.
They did a great job of setting expectations and then keeping to them.
The overall experience was good.
They know what my issue was. They resolved my issue.
The owners of Harth Builders are remarkable at solving problems. They may not have an answer the first time, but they will come back with new ideas. I have been a customer for over 20 years. Everyone I have worked with from their company as been polite, nice, and respectful towards me and my home.
They always do such a great job and they always do exactly what I ask them to do! The installers are always extremely clean and they never let their work get out of hand.
There were a few set backs in the timeline and scheduling aspect of my project. They can improve by estimating the time necessary to complete the work a little better as well as the time needed to work on other projects so no work is overlapped due to delays.
Harth Builders is a Class A organization that works to please it's customers. They went out of their way to repair a product that had become defective over time. They are just the best in home remodeling!
Harth Builders is always there to make good on what they do. I never felt like I was bothering them. They care about pleasing their customers.
Harth Builders should be able to send their own people out to fix the deficits caused by subcontracted people. Harth Builders has an excellent crew!
The Harth team's experience enabled them to present a number of innovative options for our new kitchen. The concept we selected, and Harth built, is much different than the original. They created a much brighter and open look with more effective use of space. It's very functional, but it's also a great space to hang out in.
The design/selection process showed a number of options. Presenting drawings and renderings of several concepts was helpful. Ellen was tireless in leading us through selections-- the many field trips to the carpentry shop, stone yard, showrooms and hours looking at photos & samples was hard work but thoroughly rewarding. The D/B process took care of coordination.
More direct scrutiny of subs. No one expects perfection, but very high quality is expected with a design-build process. Ideally, the client should not discover problems; the PM should see problems during or shortly after the task. For perspective, there were very few problems for a job of this type.
From the very beginning, working with Harth Builders was a totally positive experience. After my first meeting with Greg Harth, I had the confidence that his team could take care of my master bathroom remodeling needs. His team of designers, carpenters, electricans and plumbers were all well-experienced, courteous, intelligent and an overall pleasure to have in my home. The Harth team kept me fully informed every step of the way and continually asked me if there was anything else they could do to help. In the span of just three weeks, Harth efficiently and beatifully transformed my outdated, leaking bathroom into a classically elegant relaxing bathroom. Harth Builders also built me a foundation of trust and exceptional craftsmanship, on which I will turn for other home improvement projects, again and again. My sincere thanks and highest praise to Greg Harth and the entire team of Harth Builders.
I am most impressed by Harth's overall professionalism--especially their clear and conscientious communication with me, and extraordinary expertise at every stage of the project.
No suggestions, I am completely satisfied.
We very much appreciated the almost daily communication from either our production manager or lead carpenter.
We are completely satisfied with our finished porch, including the design and product(s) used.
The only negative issues we had involved the work done by a few subcontractors. We would suggest some better oversight of subcontractors' work.
There were mistakes made on the part of the subcontractors that caused work to be redone on two occasions.
The direct employees of Harth Builders were absolutely professional. However, we did have some workmanship concerns with a few of the subcontractors' employees.
Harth Builders transformed an ugly and dysfunctional laundry room into a very efficient work space that also looks terrific with a lot of style! They did it in a very short span to limit the time we were without a working washer and dryer. They did it all...from a creative design done with the highest degree of craftmanship and finished with attention to even the tiniest details. For us, it is a "slam dunk" of satisfaction and we are most appreciative!
The creative solution to the need to add an area for folding was great as was its implementation. Also, love having a shelf at eye level with just enough height to be very useful. Thanks, Tim! We also appreciate the custom cabinets which just fit beautifully into the style of our home...Thanks, Cindy!
No one is perfect but the service they provide is terrific!
As a GuildQuality Guildmember, Harth Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Harth Builders in Ambler, PA; Blue Bell, PA; Lower Gwynedd, PA; Lansdale, PA; Philadelphia, PA; North Wales, PA; Glenside, PA; Doylestown, PA; Flourtown, PA; Wayne, PA; and 74 other cities in Pennsylvania.
In this report, Harth Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2004. In that time, 208 out of 249 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2013.
Harth Builders received feedback from a customer in Pipersville, PA.
Harth Builders received feedback from a customer in Ambler, PA.
Harth Builders received feedback from a customer in Lower Gwynedd, PA.
Harth Builders received feedback from a customer in Ambler, PA.
Harth Builders received feedback from a customer in Abington, PA.
Harth Builders is a candidate for a 2013 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Harth Builders must survey all of their customers.
The review period for this member is closed.