Again, another difficult question. Both crews (Edwin's crew doing windows and Luis crew on siding) did a fantastic job. They both made sure that everything was done to our satisfaction.
At Franzoso Contracting, we stand behind our mission of total and complete customer satisfaction. We pride ourselves on having the highest quality products. Many of our products are exclusive to Franzoso Contracting. Each order placed with us is considered a top priority. Each of our employees has a precise and defined responsibility, which leads them to be extremely goal oriented and focused on each task at hand. The management team, as well as our highly trained and knowledgeable sales team is here to serve you, our customer. Our installation teams are company trained and are simply the best. They strive to provide perfection, right down to the smallest detail. When a customer chooses Franzoso Contracting for their roofing repair, seamless gutters, replacement windows, doors, siding, or deck work, they can be assured that they will receive the best the industry has to offer in the Westchester and Putnam county NY area. Read more
This is a difficult question since I am very satisfied of my overall experience with Franzoso. But I would have to say that the quality of the work is what I see and experience everyday.
Kitchen, bathroom remodeling.Basement
The only time that there was a change in schedule, I was called in advance.
Luis was outstanding,and listened to my concerns l
The roofing crea was very professional and willing to listen to and concerns and address them.
They were all very good.
I was most satisfied with the workmanship and Franzoso Contracting's communication with the insurance company.
Everyone I spoke to before and during the job knew what they were doing and seemed to want to do it properly. We had some subsequent storms and all work held without any damage.All personnel were personable and helpful, sales people and construction people alike.
Again, Jack Rohlman was the individual who set the terms and the company delivered.
Jack Rohlman did a very thorough inspection and tailored the job for our needs and to correct a job that was performed prior to our moving into the home. His explanations were straight forward and he gave us the time to discuss. He was also very accommodating after our initial conversation. In addition, the crew was very considerate throughout the process.
I liked that they were very good at communicating when they were coming back, how soon they would finish, and things like that. The communication was very good with the people who did the work.
They really didn't fall short of my expectations.
I was most satisfied with how they really went out of their way to help us with this natural disaster.
The person that over saw the job, I believe he was the foreman, was on site at eight in the morning and stayed there all day. He was quick to answer all of my questions.
The company was very professional; they know what they're doing. I would use them again.
I'd like to install a big front window, and I have already spoken with Franzoso Contracting about the project.
Absolutely! He was great.
Great quality productknowledgeable, professional and friendly staff
I'd like to recognize jay. He was a supervisor of the roofing crew. And his top guy was good.
I liked the speed in which they did the work. They told me it'd be done in three to four days, and they did what they said. It wasn't a matter of the guys weren't showing up. They were prompt and took care of business. And they did it right.
I would like to recognize my two installers.
I was most satisfied with the foreman. He was really good. I was impressed with how he handled the molding.
Tino and his assistant.
As a GuildQuality Guildmember, Franzoso Contracting relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Franzoso Contracting in Ossining, NY; Yonkers, NY; Yorktown Heights, NY; Cortlandt Manor, NY; Peekskill, NY; Croton On Hudson, NY; White Plains, NY; Briarcliff Manor, NY; Scarsdale, NY; New Rochelle, NY; and 94 other cities in New York, Connecticut and California.
In this report, Franzoso Contracting has published a summary of the customer feedback they've received since they joined GuildQuality in April 2010. In that time, 634 out of 857 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2013.
Franzoso Contracting received feedback from a customer in Briarcliff Manor, NY.
Franzoso Contracting received feedback from a customer in Yorktown Heights, NY.
Franzoso Contracting received feedback from a customer in New City, NY.