Franzoso Contracting
www.franzoso.com
33 Croton Point Ave.
Croton-on-Hudson, NY 10520
(914) 271-4572
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At Franzoso Contracting, we stand behind our mission of total and complete customer satisfaction. We pride ourselves on having the highest quality products. Many of our products are exclusive to Franzoso Contracting. Each order placed with us is considered a top priority. Each of our employees has a precise and defined responsibility, which leads them to be extremely goal oriented and focused on each task at hand. The management team, as well as our highly trained and knowledgeable sales team is here to serve you, our customer. Our installation teams are company trained and are simply the best. They strive to provide perfection, right down to the smallest detail. When a customer chooses Franzoso Contracting for their roofing repair, seamless gutters, replacement windows, doors, siding, or deck work, they can be assured that they will receive the best the industry has to offer in the Westchester and Putnam county NY area. Read more

Guildmaster Award Winner 2011 Guildmaster With Distinction
2012 Guildmaster With Distinction
2013 Guildmaster

GuildQuality Partner Affiliations James Hardie Preferred Remodeler

Affiliations GuildQuality
GAF ELK Master Elite
James Hardie Preferred Remodeler

Likely to Recommend
98%
Clean & Safe
98%
Construction Quality
99%
Communication
93%
Problem Resolution
96%
Professional & Organized
98%
Salesperson Punctuality
97%
Sales Knowledge
97%
Schedule
96%
Value
96%
Work Done Right
95%
Comment Recognize Excellence New City, NY Apr 01, 2013

Again, another difficult question. Both crews (Edwin's crew doing windows and Luis crew on siding) did a fantastic job. They both made sure that everything was done to our satisfaction.

Comment Area Of Satisfaction New City, NY Apr 01, 2013

This is a difficult question since I am very satisfied of my overall experience with Franzoso. But I would have to say that the quality of the work is what I see and experience everyday.

Comment Recognize Excellence Yonkers, NY Mar 23, 2013

The roofing crea was very professional and willing to listen to and concerns and address them.

Comment Area Of Satisfaction Yorktown Heights, NY Mar 21, 2013

I was most satisfied with the workmanship and Franzoso Contracting's communication with the insurance company.

Comment Area Of Satisfaction White Plains, NY Mar 18, 2013

Everyone I spoke to before and during the job knew what they were doing and seemed to want to do it properly. We had some subsequent storms and all work held without any damage.All personnel were personable and helpful, sales people and construction people alike.

Comment Recognize Excellence Bedford Hills, NY Mar 17, 2013

Again, Jack Rohlman was the individual who set the terms and the company delivered.

Comment Area Of Satisfaction Bedford Hills, NY Mar 17, 2013

Jack Rohlman did a very thorough inspection and tailored the job for our needs and to correct a job that was performed prior to our moving into the home. His explanations were straight forward and he gave us the time to discuss. He was also very accommodating after our initial conversation. In addition, the crew was very considerate throughout the process.

Comment Area Of Satisfaction Hartsdale, NY Mar 15, 2013

I liked that they were very good at communicating when they were coming back, how soon they would finish, and things like that. The communication was very good with the people who did the work.

Comment Area Of Satisfaction Dobbs Ferry, NY Mar 15, 2013

I was most satisfied with how they really went out of their way to help us with this natural disaster.

Comment Recognize Excellence Briarcliff, NY Mar 12, 2013

The person that over saw the job, I believe he was the foreman, was on site at eight in the morning and stayed there all day. He was quick to answer all of my questions.

Comment Area Of Satisfaction Briarcliff, NY Mar 12, 2013

The company was very professional; they know what they're doing. I would use them again.

Comment Future Work Briarcliff, NY Mar 12, 2013

I'd like to install a big front window, and I have already spoken with Franzoso Contracting about the project.

Comment Area Of Satisfaction Cortlandt Manor, NY Mar 08, 2013

Great quality productknowledgeable, professional and friendly staff

Comment Recognize Excellence Cortlandt Manor, NY Mar 05, 2013

I'd like to recognize jay. He was a supervisor of the roofing crew. And his top guy was good.

Comment Area Of Satisfaction Cortlandt Manor, NY Mar 05, 2013

I liked the speed in which they did the work. They told me it'd be done in three to four days, and they did what they said. It wasn't a matter of the guys weren't showing up. They were prompt and took care of business. And they did it right.

Comment Area Of Satisfaction Ossining, NY Mar 04, 2013

I was most satisfied with the foreman. He was really good. I was impressed with how he handled the molding.

Guildmember since 2010

As a GuildQuality Guildmember, Franzoso Contracting relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Franzoso Contracting in Ossining, NY; Yonkers, NY; Yorktown Heights, NY; Cortlandt Manor, NY; Peekskill, NY; Croton On Hudson, NY; White Plains, NY; Briarcliff Manor, NY; Scarsdale, NY; New Rochelle, NY; and 94 other cities in New York, Connecticut and California.

In this report, Franzoso Contracting has published a summary of the customer feedback they've received since they joined GuildQuality in April 2010. In that time, 634 out of 857 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2013.

Recent Activity

Franzoso Contracting received feedback from a customer in Briarcliff Manor, NY.

04/13/13

Franzoso Contracting received feedback from a customer in Yorktown Heights, NY.

04/02/13

Franzoso Contracting received feedback from a customer in New City, NY.

04/01/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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