For more than 25 years, Finecraft Building Contractors, Inc., has specialized in new home construction, home additions, home remodeling and home renovations throughout Maryland, Washington D.C. and Virginia. We’ve completed well over 600 projects, and have demonstrated professionalism, high quality and reliability. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Bathroom remodel (51)
Kitchen remodel (49)
Custom home (46)
New home (42)
Interior renovation (6)
Screen porch (6)
Basement remodel (5)
Covered porch (3)
Custom closet (2)
Front porch (2)
Interior painting (2)
Entry doors (1)
Exterior trim (1)
Water damage restoration (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was satisfied with their ability to deal with complex situations in the design and the fact that they were able to keep it within the budget.
Finecraft has exceed our expectations on all levels.
Not one! They came through at every stage of the project!
From the president all the way down to the helpers were courteous, helpful and very professionals in their own areas of expertise!
They are very Professional, and deliver a very high quality product.
The workmanship was high quality. Both bathrooms are beautiful.
Courteous staff and good craftsmanship.
As a GuildQuality Guildmember, Finecraft Contractors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Finecraft Contractors, Inc. in Washington, DC; Chevy Chase, MD; Bethesda, MD; Kensington, MD; Potomac, MD; Silver Spring, MD; Mclean, VA; Rockville, MD; Ashton, MD; Barnesville, MD; and 13 other cities in Virginia, Maryland, New Jersey and Florida.
In this report, Finecraft Contractors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 66 out of 124 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Finecraft Contractors, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Finecraft Contractors, Inc. customer, and if Finecraft Contractors, Inc. completed work for you after December of 2012 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.