Finecraft Contractors, Inc.
104 Summit Hall Rd.Gaithersburg, MD 20877(301) 330-9191

For more than 25 years, Finecraft Building Contractors, Inc., has specialized in new home construction, home additions, home remodeling and home renovations throughout Maryland, Washington D.C. and Virginia. We’ve completed well over 600 projects, and have demonstrated professionalism, high quality and reliability. (more)


Customer Feedback Summary

Of 72 customers surveyed, 40 responded (56%)
Trust
94%
Budget
95%
Clean & Safe
90%
Construction Quality
89%
Employees & Subcontractors
90%
Expertise
95%
Professional & Organized
92%
Problem Resolution
92%
Punchlist
89%
Value
94%
Likely to Recommend
92%

Map of Recent Work

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Reviews & Comments

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  • comment
    Area Of Satisfaction
    Potomac, MD
    Sep 24, 2014

    Professional, priced right and the follow up was timely. Our carpenter, Mario, was meticulous about the details, pleasant to work with and did a first rate job.

  • comment
    Area Of Satisfaction
    Bethesda, MD
    Jun 23, 2014

    I think they provide appropriate professional advice on construction and design questions. They are very customer service oriented. If we pointed out something (a concern or an issue) they committed to dealing with it.

  • review
    Dan L.
    Bethesda, MD
    Jun 23, 2014
    Finecraft Contractors, Inc.

    They are really knowledgable, efficient, and a pleasure to work with. We appreciated their council and advice in guiding us through the process along every step of the way. We felt we could rely on them to address any questions or concerns that we had.

  • comment
    Area Of Satisfaction
    Kensington, MD
    May 19, 2014

    The attention to detail and to fix problems that inevitably arise in a construction/renovation project is exemplary. We ran into an issue that involved a correction of a wall placement and Finecraft stepped up and fixed the problem with some heroic work that resulted in a perfect fix.

  • comment
    Area Of Satisfaction
    Tysons Corner, VA
    Apr 09, 2014

    Ability to adjust with minor issues- Finecraft always had ideas for solutions and were willing to listen to alternativies and work together. Good team work!

  • review
    Trent H.
    Bethesda, MD
    Mar 03, 2014
    Finecraft Contractors, Inc.

    So far we could not be happier with George and Finecraft. We have 8 months to go and feel confident George will keep it all moving along as smoothly as possible.

  • comment
    Area Of Satisfaction
    Kensington, MD
    Feb 11, 2014

    quality of workmanship and attention to detail - details I would never have known about. That attention to detail is why I will absolutely recommend them to others.

  • review
    Steve S.
    Kensington, MD
    Feb 11, 2014
    Finecraft Contractors, Inc.

    I am thrilled that I chose Finecraft to complete my project. While their costs were in line with other contracting companies, I believe their attention to detail really sets them apart. George and his team, with this focus on all the little details, turned a good project into a great one. I would recommend Finecraft to anyone who has been thinking about a renovation project.

  • review
    Carin D.
    Potomac, MD
    Nov 20, 2013
    Finecraft Contractors, Inc.

    We went into our project with high expectations, given the quality workmanship that FC did on a friends' projects. We are not sure if we just got the D team or what because while the workmanship at some levels was good, there were major problems and work that had to be totally redone because of lack of checking on their own work and lack of communication. We are still waiting on punch list items to be addressed that fall under the warranty. Sadly, we never had this experience on other projects and we could never recommend them. We did not feel this way about other companies in the past.

  • review
    Barry C.
    Bethesda, MD
    Jul 11, 2013
    Finecraft Contractors, Inc.

    George Papaheraklis is a true artist and carries that over to his work, which is well-conceived and very well executed. He will make mid-course tinkering (e,g,, put a thin border around tiles) because he "sees" it will look better. He has a number of excellent and stable employees for continuity of high standards and the subcontractors he uses for plumbing or electric have worked seamlessly with his employees when needed and provide great quality as well. He is very hands on, stopping by sites early in the morning or later in the day either to instruct or make clear how he wants it done.The best way to judge George's Finecraft is to see any of his recent work. It is hard to tell from comments like mine, but I saw a large addition he put on a friend's house and it answered all questions and left no doubt. His prices are better than other high-end firms we met and his work quality will dazzle you if you check it out..--Barry C.

  • comment
    Recognize Excellence
    Silver Spring, MD
    Apr 15, 2013

    I would like to recognize the owner for his exceptional service.

  • review
    Micahel J.
    Chevy Chase, MD
    Mar 06, 2013
    Finecraft Contractors, Inc.

    George and Finecraft Contractors have delivered what they promised. Their attention to detail and fairness in pricing has fulfilled my expectations I received from various referrals.

  • comment
    Recognize Excellence
    Ashton, MD
    Feb 08, 2013

    Ray Palma, our foreman, was awesome. In the five months he worked with us we never heard he speak harsdhly to the other men. He was a perfectionist. The tile men did a superb job matching and installing the tiles. Our kitchen cabinets and appliances went together perfectly. The men always cleaned up and were here when they said they would be.

  • review
    Doris N.
    Ashton, MD
    Feb 08, 2013
    Finecraft Contractors, Inc.

    We have recommended Finecraft to everyone who sees our remodelled kitchen and three bathrooms. We believe their work to be superior to that in other homes. Nothing upset the workers and everything was completed in a timely manner. They were extremely polite, courteous and always in a good humor. It was a pleasure to have them in our home.

    Response From
    Finecraft Contractors, Inc.
    May 24, 2013

    It was a pleasure working with you too!

  • comment
    Area Of Satisfaction
    Takoma Park, MD
    Jan 21, 2013

    As the Finecraft slogan says, the attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. I knew it would be worth the wait, and though I was sometimes challenged to learn patience, it was.

  • review
    S.S.B.
    Takoma Park, MD
    Jan 21, 2013
    Finecraft Contractors, Inc.

    As the Finecraft slogan says, their attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. Our job involved both new construction of a small outbuilding and renovation in a house that is nearly 100 years old. Everybody who sees the work is impressed by its beauty and high quality.

  • review
    D.N.D.
    Washington, DC
    Jan 15, 2013
    Finecraft Contractors, Inc.

    There were no "horror" stories with Finecraft. They take pride in their work and take care to listen to the client and work together to produce the client's vision of what they want for their reconstucted home.

  • comment
    Construction Quality
    Bethesda, MD
    Jan 07, 2013

    They materials and workmanship exceeded my expectations.

  • comment
    Easier Than Expected
    Bethesda, MD
    Jan 07, 2013

    They made a stressful project exceedingly manageable.

  • comment
    Recognize Excellence
    Bethesda, MD
    Jan 07, 2013

    I would to recognize the CEO George and the entire team (led by Ray) that was assigned to our project for a wonderful job.

More Reviews & Comments

Affiliations

  • GuildQuality
  • 2010 CotY Award
  • Angie's List
  • Better Business Bureau
  • Greater Bethesda-Chevy Chase Chamber of Commerce
  • Home Advisor Pro
  • Marvin Windows & Doors
  • NARI Mid-Maryland
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Bathroom remodel (14)
  • Kitchen remodel (14)
  • Addition (13)
  • Custom home (11)
  • New home (7)
  • +15 More

Recent Activity

  • 9/25/14 Finecraft Contractors, Inc. received feedback from a customer in Chevy Chase, MD.
  • 9/24/14 Finecraft Contractors, Inc. published an example of their work.
  • 9/24/14 Finecraft Contractors, Inc. received feedback from a customer in Potomac, MD.
  • 9/16/14 Finecraft Contractors, Inc. received feedback from a customer in Olney, MD.
  • 8/22/14 Finecraft Contractors, Inc. published an example of their work.

More about Finecraft Contractors, Inc.

As a GuildQuality Guildmember, Finecraft Contractors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Finecraft Contractors, Inc. in Bethesda, MD; Chevy Chase, MD; Kensington, MD; Washington, DC; Potomac, MD; Mclean, VA; Alexandria, VA; Rockville, MD; Silver Spring, MD; Ashton, MD; and 8 other cities in Florida, Maryland, Virginia and New Jersey..

In this report, Finecraft Contractors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 40 out of 72 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Finecraft Contractors, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Finecraft Contractors, Inc. customer, and if Finecraft Contractors, Inc. completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Finecraft Contractors, Inc. since December of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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