About this companyView all
Finecraft Contractors, Inc.
For more than 25 years, Finecraft Building Contractors, Inc., has specialized in new home construction, home additions, home remodeling and home renovations throughout Maryland, Washington D.C. and Virginia. We’ve completed well over 600 projects, and have demonstrated professionalism, high quality and reliability. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Types of workView all
Bathroom Remodel (41)
Kitchen remodel (38)
Custom home (35)
Most helpful reviews & commentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
"Area Of Satisfaction" comment from Bethesda, MD
I was satisfied with their ability to deal with complex situations in the design and the fact that they were able to keep it within the budget.
Comment from Kensington, MD
Finecraft has exceed our expectations on all levels.
"Area For Improvement" comment from Silver Spring, MD
Not one! They came through at every stage of the project!
"Area Of Satisfaction" comment from Silver Spring, MD
From the president all the way down to the helpers were courteous, helpful and very professionals in their own areas of expertise!
Review by Peter N. of Rockville, MD
"Area Of Satisfaction" comment from Washington, DC
They are very Professional, and deliver a very high quality product.
Review by Steve R. of Washington, DC
"Area Of Satisfaction" comment from McLean, VA
The workmanship was high quality. Both bathrooms are beautiful.
"Area Of Satisfaction" comment from Chevy Chase, MD
Courteous staff and good craftsmanship.
"Area Of Satisfaction" comment from Potomac, MD
Professional, priced right and the follow up was timely. Our carpenter, Mario, was meticulous about the details, pleasant to work with and did a first rate job.
- 2010 CotY Award
- Angie's List
- Better Business Bureau
- Greater Bethesda-Chevy Chase Chamber of Commerce
More about Finecraft Contractors, Inc.
As a GuildQuality Guildmember, Finecraft Contractors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Finecraft Contractors, Inc. in Chevy Chase, MD; Washington, DC; Bethesda, MD; Kensington, MD; Potomac, MD; Mclean, VA; Silver Spring, MD; Rockville, MD; Ashton, MD; Alexandria, VA; and 12 other cities in Virginia, Maryland, New Jersey and Florida.
In this report, Finecraft Contractors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 62 out of 113 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
Finecraft Contractors, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Finecraft Contractors, Inc. customer, and if Finecraft Contractors, Inc. completed work for you after December of 2012 but you haven't yet received a survey, please let us know.
2016 Guildmaster Application
Finecraft Contractors, Inc. is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Finecraft Contractors, Inc. must survey all of their customers.
If you are a recent customer of Finecraft Contractors, Inc. and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Finecraft Contractors, Inc.'s application.