Finecraft Contractors, Inc.
104 Summit Hall Rd.Gaithersburg, MD 20877(301) 330-9191

For more than 25 years, Finecraft Building Contractors, Inc., has specialized in new home construction, home additions, home remodeling and home renovations throughout Maryland, Washington D.C. and Virginia. We’ve completed well over 600 projects, and have demonstrated professionalism, high quality and reliability. (more)


Customer Feedback Summary

Of 84 customers surveyed, 48 responded (57%)
Quality Of Workmanship
100%
Budget
92%
Trust
95%
Clean & Safe
93%
Quality Of Materials
100%
Employees & Subcontractors
93%
Expertise
96%
Professional & Organized
94%
Problem Resolution
94%
Value
95%
Likely to Recommend
94%
Concern For Needs
100%
Work Done Right
100%

Map of Recent Work

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Reviews & Comments

13 Ratings
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  • Finecraft Contractors, Inc.
    Review by Peter N. of Rockville, MD
    Dec 16, 2014

    We have used Finecraft Contractors, Inc. for several projects on our home and the results have always been superior.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Steve R. of Washington, DC
    Dec 02, 2014

    Finecraft Contractors is a Top Quality contracting firm. They are Professional and Friendly and deliver a very high quality product. I am an Interior designer and I use Finecraft for my Client Projects, when perfection is Key.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from McLean, VA
    Oct 24, 2014

    The workmanship was high quality. Both bathrooms are beautiful.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chevy Chase, MD
    Oct 16, 2014

    Courteous staff and good craftsmanship.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Potomac, MD
    Sep 24, 2014

    Professional, priced right and the follow up was timely. Our carpenter, Mario, was meticulous about the details, pleasant to work with and did a first rate job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bethesda, MD
    Jun 23, 2014

    I think they provide appropriate professional advice on construction and design questions. They are very customer service oriented. If we pointed out something (a concern or an issue) they committed to dealing with it.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Dan L. of Bethesda, MD
    Jun 23, 2014

    They are really knowledgable, efficient, and a pleasure to work with. We appreciated their council and advice in guiding us through the process along every step of the way. We felt we could rely on them to address any questions or concerns that we had.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Kensington, MD
    May 19, 2014

    The attention to detail and to fix problems that inevitably arise in a construction/renovation project is exemplary. We ran into an issue that involved a correction of a wall placement and Finecraft stepped up and fixed the problem with some heroic work that resulted in a perfect fix.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Tysons Corner, VA
    Apr 09, 2014

    Ability to adjust with minor issues- Finecraft always had ideas for solutions and were willing to listen to alternativies and work together. Good team work!

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Trent H. of Bethesda, MD
    Mar 03, 2014

    So far we could not be happier with George and Finecraft. We have 8 months to go and feel confident George will keep it all moving along as smoothly as possible.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Kensington, MD
    Feb 11, 2014

    quality of workmanship and attention to detail - details I would never have known about. That attention to detail is why I will absolutely recommend them to others.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Steve S. of Kensington, MD
    Feb 11, 2014

    I am thrilled that I chose Finecraft to complete my project. While their costs were in line with other contracting companies, I believe their attention to detail really sets them apart. George and his team, with this focus on all the little details, turned a good project into a great one. I would recommend Finecraft to anyone who has been thinking about a renovation project.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Carin D. of Potomac, MD
    Nov 20, 2013

    We went into our project with high expectations, given the quality workmanship that FC did on a friends' projects. We are not sure if we just got the D team or what because while the workmanship at some levels was good, there were major problems and work that had to be totally redone because of lack of checking on their own work and lack of communication. We are still waiting on punch list items to be addressed that fall under the warranty. Sadly, we never had this experience on other projects and we could never recommend them. We did not feel this way about other companies in the past.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Barry C. of Bethesda, MD
    Jul 11, 2013

    George Papaheraklis is a true artist and carries that over to his work, which is well-conceived and very well executed. He will make mid-course tinkering (e,g,, put a thin border around tiles) because he "sees" it will look better. He has a number of excellent and stable employees for continuity of high standards and the subcontractors he uses for plumbing or electric have worked seamlessly with his employees when needed and provide great quality as well. He is very hands on, stopping by sites early in the morning or later in the day either to instruct or make clear how he wants it done.The best way to judge George's Finecraft is to see any of his recent work. It is hard to tell from comments like mine, but I saw a large addition he put on a friend's house and it answered all questions and left no doubt. His prices are better than other high-end firms we met and his work quality will dazzle you if you check it out..--Barry C.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Silver Spring, MD
    Apr 15, 2013

    I would like to recognize the owner for his exceptional service.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Micahel J. of Chevy Chase, MD
    Mar 06, 2013

    George and Finecraft Contractors have delivered what they promised. Their attention to detail and fairness in pricing has fulfilled my expectations I received from various referrals.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Ashton, MD
    Feb 08, 2013

    Ray Palma, our foreman, was awesome. In the five months he worked with us we never heard he speak harsdhly to the other men. He was a perfectionist. The tile men did a superb job matching and installing the tiles. Our kitchen cabinets and appliances went together perfectly. The men always cleaned up and were here when they said they would be.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by Doris N. of Ashton, MD
    Feb 08, 2013

    We have recommended Finecraft to everyone who sees our remodelled kitchen and three bathrooms. We believe their work to be superior to that in other homes. Nothing upset the workers and everything was completed in a timely manner. They were extremely polite, courteous and always in a good humor. It was a pleasure to have them in our home.

    Did you find this helpful? Yes
    Response from Finecraft Contractors, Inc.
    May 24, 2013

    It was a pleasure working with you too!

  • "Area Of Satisfaction" comment from Takoma Park, MD
    Jan 21, 2013

    As the Finecraft slogan says, the attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. I knew it would be worth the wait, and though I was sometimes challenged to learn patience, it was.

    Did you find this helpful? Yes
  • Finecraft Contractors, Inc.
    Review by S.S.B. of Takoma Park, MD
    Jan 21, 2013

    As the Finecraft slogan says, their attention to detail was awesome. We were able to count on superior craftsmenship both from Finecraft employees and subcontractors, and it was a pleasure to get to watch an operation that people clearly feel proud and glad to work for, and which leaves everybody free to do their job and do it well. Our job involved both new construction of a small outbuilding and renovation in a house that is nearly 100 years old. Everybody who sees the work is impressed by its beauty and high quality.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • 2010 CotY Award
  • Angie's List
  • Better Business Bureau
  • Greater Bethesda-Chevy Chase Chamber of Commerce
  • Home Advisor Pro
  • Marvin Windows & Doors
  • NARI Mid-Maryland
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Bathroom remodel (20)
  • Kitchen remodel (20)
  • Addition (17)
  • Custom home (15)
  • New home (11)
  • +16 More

Recent Activity

  • 12/17/14 Finecraft Contractors, Inc. received feedback from a customer in Washington, DC.
  • 12/16/14 Finecraft Contractors, Inc. received feedback from a customer in Rockville, MD.
  • 12/02/14 Finecraft Contractors, Inc. received feedback from a customer in Washington, DC.
  • 12/02/14 Finecraft Contractors, Inc. received feedback from a customer in Potomac, MD.
  • 11/10/14 Finecraft Contractors, Inc. received feedback from a customer in Gaithersburg, MD.

More about Finecraft Contractors, Inc.

As a GuildQuality Guildmember, Finecraft Contractors, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Finecraft Contractors, Inc. in Chevy Chase, MD; Bethesda, MD; Washington, DC; Potomac, MD; Kensington, MD; Mclean, VA; Rockville, MD; Alexandria, VA; Silver Spring, MD; Ashton, MD; and 10 other cities in Maryland, Virginia, Florida and New Jersey.

In this report, Finecraft Contractors, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 48 out of 84 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.

Finecraft Contractors, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Finecraft Contractors, Inc. customer, and if Finecraft Contractors, Inc. completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Finecraft Contractors, Inc. since December of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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