Both Todds were great to work with and represented their company in a very professional manner.
Member Profile
The Fick family has been servicing the Baltimore community since 1915. The original company, Edward G. Fick & Sons, was founded by John P. Fick and remained in operation through the 1960’s. Brothers John R. and Joseph A. Fick started The Fick Bros.Roofing Company in 1949. Today, Fick Bros. is owned and managed by the third and fourth generations, Joseph A. Fick, Jr. and his son, J. Patrick Fick. Read more
The early Fick companies were residentially oriented, installing many of the slate, metal and flat roofs on Baltimore’s row homes and the stately mansions of Homeland, Guilford and Roland Park. In the 1960’s, ‘70’s and ‘80’s, Fick Bros. moved into commercial roofing but still kept a hand in the residential business, installing all types of roofing on new homes and additions for builders and remodelers and reroofing some of Baltimore’s finer residences. In the mid 1990’s, Fick Bros. began a return to its roots, and once again became a predominantly residential roofing company. In the early 2000's, Fick Bros. added additional residential services – replacement windows & doors, masonry chimney repairs, carpentry, painting and specialty sheet metal fabrications - to compliment their long established expertise in roofing, gutters and downspouts, so as to better serve its’ loyal and growing customer base.
Fick Bros. has grown with Baltimore. We now have third and fourth generation customers and our customer list includes some of Baltimore’s oldest families. Our work is in old established neighborhoods and on many new homes as well. Fick Bros. is proud to be a part of Baltimore history and we look forward to continuing our family’s tradition - a tradition that started almost 90 years ago.
Guildmaster Award Winner
2010 Guildmaster With Distinction
2011 Guildmaster With Distinction
GuildQuality Partner Affiliations Remodeling's Big50
Affiliations
GuildQuality
National Association of the Remodeling Industry
National Association of Home Builders
Home Builders Association of Maryland
EnergyStar
Better Business Bureau
2008 Qualified Remodeler Top 500
Certified Contractors Network (CCN)
National Roofing Contractors Association
Maryland Improvement Contractors Association
CertainTeed Select Shingle Roofer
CertainTeed Master Craftsman
Cedar Shake & Shingle Bureau
National Slate Association
Vinyl Siding Institute
Mid Atlantic Roofing Contractors Association
DaVinci Masterpiece Contractor
2006 Torch Award Winner, Marketplace Excellence, BBB Greater MD
2009 Qualified Remodeler Top 500
Remodeling Magazine - Remodeling 550
Installation Masters
EPA Lead-Safe Certified Firm
VELUX Skylight Provider
2010 Qualified Remodeler Top 500
2011 Qualified Remodeler Top 500
Replacement Contractor Magazine Replacement 100
Customer Feedback Summary
Recent Reviews & Published Comments
The communication was good and the finished product is excellent.
Ken was excellent, as was his crew
extremely courteous and thorough, clear professionalism
I would like to recognize Brian, the installation foreman for his exceptional service.
Reputation. A great company with great employees. Everyone is courteous, knowledgeable about the product they represent and they all do a wonderful job.
I like the job foreman, Marlon Alvear, he was very nice. They did a good job, quality wise.
Their reputation was very important and they had done work in this same area so we knew they were familiar with this type of property.
The gentleman who put on the roof was phenomenal. All three guys did a great job.
The installers were outstanding! All of them were fantastic.
Great company to deal with! Quality workmanship, credible company and efficient roofing service. These are important characteristics when a long warranty is part of the product you are paying for.
Thanks for your positive comments... we enjoyed working with you.
I think it was their reputation. They are very reputable and reliable. We originally used their competitor, and I realized we were not getting a full value with them. That's when we called Fick Bros.
Without prompting, the independent contractor who cleans my gutters commented that my new garage roof was the best work he's ever seen, praised the quality and said that it should last a lifetime. The high quality of work is equalled by their professionalism, and I am very pleased that I chose Fick Brothers.
Marlow was exceptional. There was a hurricane warning, and he called and gave me his cell number. We never had a leak even though things were torn up and exposed. He did a good job making sure the job didn't impact the rest of the house.
They had an outstanding record and were timely. They have good workmanship.
They are very professional and that comes across very strong. Their work is very thorough and strong.
The communication. We have had a lot of work done over the years with other companies. The people would not show up or we would not see them for weeks and not know why. We never had this problem with Fick Bros.
Reputation. It was more expensive but worth the cost.
Fick Bros. Roofing & Exterior Remodeling Company knew what they were doing. They used the appropriate materials. Things worked out like they said they would.
Fick had done the roof on our house with the previous owners, so I wanted the folks who knew the roof well to do the repair work. I trust them; I think they know what they're doing.
I would like to recognize Steve Patrick for his exceptional service.
i was impressed with the crew and especially marlon. often, estimators are very professional, but the crew is less so. not so with fick, very consistent throughout.
I am most satisfied that Fick Bros. Roofing & Exterior Remodeling Company came earlier than they said they would. They finished the work within three days.
Fick Bros. Roofing & Exterior Remodeling Company were pleasurable to work with. The quality of workmanship they give is above par and they do one heck of a job. I would recommend Fick Bros. Roofing & Exterior Remodeling Company to anyone that needed work done.
Thanks for your review. I must tell that your model train set is cool... I am sure you already know that. Thanks for letting our men see it. They loved it. FYI - we showed pictures of it at our monthly company meeting! Everyone thought it was awesome. Thanks again.
There is very little of this survey I am in a position to answer, since our housekeeper had most of the contacts with the Fick people. As the homeowner I am pleased with the work done and would recommend Fick to other homeowners. There is no way for me or my family to know the quality of the work done - repairing a third story chimney. Likewise I am not knowledgeable about value received; we did not choose Fick based on price but on reputation and an impressive initial contact.
We were extremely pleased with the quality craftsmanship and professionalism of Steve Patrick and his crew. Steve kept uswell informed throughout the project ,and went out of his way tomake sure we were fully satisfied with the results. We would highly recommend Fick Bros. Roofing to our friends and neighbors.
Thanks for your kind words... we enjoyed working on your home. PLEASE tell your neighbors!!!
Thank you again to Brian, Jeff, Ralph, and all the crews who have worked on my home. A special thank you to Fick Bros for employing high quality personnel.
Homeownership is both a great joy and a burden, particularly maintenance and repair. Having The Fick Brothers company nearby, and particularly their expansion into continued areas of home improvement beyond roofing, lightens the worry of homeowners since I know that just about everything can be fixed by Fick!
Thank you for your kind words!
The two gentlemen who constructed the cement steps, Jeff and Ralph (I regret I did not get their last names) are the finest workmen I have known. Their workmanship was excellent, but even more importantly, their gentlemanly manner and total courtesy and consideration was a joy to experience. They were completely professional at all times, fully prepared and totally competent.
I am aware that Fick Bros. is more expensive than other contractors. My neighbors say that they cannot afford Fick Bros; however, two neighbors have had to have total guttering work re-done after poor workmanship from other companies. So they may have actually spent more money for worse work.
Guildmember since 2009
As a GuildQuality Guildmember, Fick Bros. Roofing & Exterior Remodeling Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Fick Bros. Roofing & Exterior Remodeling Company in Baltimore, MD; Towson, MD; Lutherville, MD; Stevenson, MD; Reisterstown, MD; Phoenix, MD; Owings Mills, MD; Sparks Glencoe, MD; Pikesville, MD; Parkville, MD; and 15 other cities in Maryland and California.
In this report, Fick Bros. Roofing & Exterior Remodeling Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 241 out of 374 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.
Recent Activity
Fick Bros. Roofing & Exterior Remodeling Company received feedback from a customer in Baltimore, MD.
Fick Bros. Roofing & Exterior Remodeling Company received feedback from a customer in Towson, MD.
Fick Bros. Roofing & Exterior Remodeling Company received feedback from a customer in Baltimore, MD.
Fick Bros. Roofing & Exterior Remodeling Company received feedback from a customer in Baltimore, MD.
Fick Bros. Roofing & Exterior Remodeling Company received feedback from a customer in Baltimore, MD.
2012 Guildmaster Application
Fick Bros. Roofing & Exterior Remodeling Company is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, Fick Bros. Roofing & Exterior Remodeling Company must survey all
of their customers.
If you are a recent customer of Fick Bros. Roofing & Exterior Remodeling Company and have not yet
received a customer satisfaction survey, please let us know.
We need your feedback in order to conduct a thorough review of Fick Bros. Roofing & Exterior Remodeling Company's application.
