customer service
Member Profile
Eco Custom Homes’ LEED certified professionals lead the way in Atlanta’s — sustainable custom home market and in meeting the rising demand for green renovations and additions. Through our parent company, Icon Development Corp., we also apply our expertise to light commercial projects of up to 20,000 sq feet. We always use the most current sustainable building techniques and materials. With over ten years of trend setting in residential and commercial construction, Eco-custom Homes will show you how to build green on time and within budget. Read more
At Eco Custom Homes our sweet spot is building or renovating for a client at any price point who wants the best quality that they can get. We are, and always want to be, the Atlanta area leader for “sustainable” design, construction and renovation, but we are always careful to consider lifestyle, integrating the style and comfort expected from high quality homes.
Eco Custom Homes has been on the forefront of sustainable building Metro Atlanta for more than six years. Our focus is on becoming the leader in the Sustainable Custom Home market. In doing so, we act in service of a sustainable and positive future and enact the most effective long-term strategy for ethical success.
We strive for quality in the materials we use and the services we provide to differentiate ourselves from other builders. We purposely take on only a handful of projects at a time so as not to jeopardize our 100% customer satisfaction rating with GuildQuality.
Our experience and quest for knowledge on behalf of our clients will allow us to constantly improve our homes as more and more proven technology comes to the United States and the Atlanta market. We constantly research, test and implement new products in our semi-custom homes. This practice will lead us to our goal of building zero energy usage homes.
In addition to the custom homes we design and build with our clients, we currently have a number of semi-custom Eco Homes in various stages of construction for the client who chooses not to wait the 24 months it traditionally takes to design and build a true, custom home.
Affiliations
GuildQuality
National Association of Home Builders
Earthcraft House
Southface
Greater Atlanta Home Builders Association
U.S. Green Building Council
ENERGY STAR
Customer Feedback Summary
Of 28 customers surveyed, 20 responded
Easier Than Expected
Letter of Recommendation
Punchlist Items
Likely to Recommend
Budget
Clean & Safe
Communication
Construction Quality
Employees & Subcontractors
Expertise
Innovation
Problem Resolution
Professional & Organized
Schedule
Trust
Value
Warranty Satisfaction
Recent Reviews & Published Comments
none
Jeff's communication style is excellent - both to us, as the customer, and to his team. Ashley had a light hearted, very skilled approach to all that was needed. It was a pleasure to work with Jeff and his team and th quality of work was great!
Jeff Dinkle has been phenomenal and Don has been great as well.
Keep doing what they are doing, follow through like they have on all other things.
We have owned numerous homes and have remolded several. I have lived thru some real nightmares with subs and other self claimed builders but Jeff Dinkle and his staff have been the best I have dealt with. We did have some rather difficult issues with this home from Radon Gas to Sewer issues with the city to a very stubburn HVAC problem. No matter how upset I became over certain problems Jeff rwas always calm and simpathetic to the issues He personally came to make sure everything was repaired. His attention and respect of his customer is almost a lost art in the building profression. He returns your calls and emails promptly and takes real pride in what he builds. We love our new home and get tons of complements from friends and neighbors on it's quality and detail. From the commercial style kitchen with Wolf appliances to the heated floors in the master bath he has found a way to take old world style and mix it with the latest technology. We will be building another home in the next 5 years and he will definently be our builder!!! Respectfully Yours, Jeff P. Zager
We are just very pleased with the overall experience and we love our home.
I would highly recommend Icon for the quality of the materials and their workmanship. They are far superior than any other builder we looked at in this price range.
We are really enjoying our new home. Thanks for building such a great house!
Guildmember since 2005
As a GuildQuality Guildmember, Eco Custom Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Eco Custom Homes in Atlanta, GA; and Marietta, GA.
In this report, Eco Custom Homes has published a summary of the customer feedback they've received since they joined GuildQuality in August 2005. In that time, 20 out of 28 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2011.
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