Custom Design & Construction, established in 1986, is a unique design/build firm specializing in creating award-winning remodeling projects for Los Angeles area homeowners. Read more
Custom Design & Construction's Design-Build philosophy encompasses every aspect of a home remodeling project. We combine architecture, engineering, interior design, project management and financing into a coherent whole. Because we design what we build and build what we design, Custom Design & Construction delivers unsurpassed value, job after job, time after time.
We take ownership of every detail of the project, from orchestrating dozens of trades people to dealing with zoning issues. Through our 23 years in business, we've faced just about every possible home remodeling challenge. This experience allows us to assure a seamless integration of planning and execution.
GuildQuality Partner Affiliations daily5Remodel
Affiliations
GuildQuality
National Association of Home Builders
National Kitchen and Bath Association
Chrysalis Award
2008 Qualified Remodeler Top 500
BIA of Southern California
2009 Qualified Remodeler Top 500
Custom Design & Construction provided a professional experience from start to finish. Our project was completed on time and on budget, and the finished product was exactly what we expected. We are delighted with the work. Custom Design and Construction will be our first choice for our next improvement project!
EVERYONE I dealt with at Custom Design and Construction was friendly, courteous, and very professional.
We are using them again on another project.
An excellent experieince and a great company to work with.
They were excellent, they made the experience far better than we expected. It was really a joy, I will definitely recommend them and I would use them again.
It exceeded our expectations.
Samantha"s passion for my project clearly showed in her Design She made me feel that my thoughts came to life. Randy was a macigian as he made the inconvience of the remodel dissapear by always making sure we had access to every function we needed. It is a pleasure to watch our friends try and quess where the old house began and the additon begins. It is so seamless they really don't know.
The work crew was excellent. Randy kept on top of them very well. Julio deserves recognition as well. They were polite, well mannered, and considerate.
We were very happy with Randy, the manager. Also, Samantha pleased us. The interior design lady was good too.
We recommended them to our neighbor and they went with them.
Everyone from Samantha down to the construction crew was excellent.
They adamantly stood by the schedule (they were actually early). The price they quoted us at was the actual price we paid for in the end. There were no conflicts. Any disagreements were quickly and professionally resolved. We knew exactly what was going on and what to expect during the entire process.
I love my kitchen and bathroom. The work was up to code and safe. The fact I could talk to Randy was really good. I didn't have to talk to several different people from start to finish, I liked that.
They were very good about staying on time and within the budget.
Quality of work, quality and professionalism of workers, communication, maintaining time schedule.
The communication with the project manager at our weekly meetings were extremely helpful. It allowed for us to get a lot of our work done the way we wanted it to be done. They have a great communication.
The kept their promises! Yes, some things were beyond their control, but they kept their word. This is the BIGGEST reason I would work with them again and recommend them to anyone. Their integrity was unquestionable.
As a GuildQuality Guildmember, Custom Design & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Custom Design & Construction in Los Angeles, CA; Hermosa Beach, CA; Culver City, CA; Torrance, CA; Rancho Palos Verdes, CA; Westlake Village, CA; Pasadena, CA; Palos Verdes Estates, CA; Encino, CA; Valencia, CA; and 7 other cities in California.
In this report, Custom Design & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 24 out of 31 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2011.
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Via Twitter: Questions to Ask About Your Remodeling Project http://t.co/2PYsFNrB
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Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.
Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.
All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).
All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.
In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.
A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.
Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.
It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.
Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.
