Each ADR person who has done work for us over the years has not only done excellent work, but been a pleasure to work with: wonderful communication skills, pleasant, clear, helpful when needed to be.
Member Profile
A project to us is a serious commitment. When you select ADR to improve your home we pledge to help you stay within your budgetary goals. We provide our clients with a schedule and our project manager is at your house every day to assure that the schedule is met. Read more
For over 30 years, owners Jane and Gary Stokes have personally supervised additions, interior renovations and kitchen designs for fine homes in Baltimore City and Baltimore County.
Guildmaster Award Winner
2007 Guildmaster With Highest Distinction
Affiliations
GuildQuality
Better Business Bureau
Maryland Improvement Contractors Association
EPA Lead-Safe Certified Firm
Customer Feedback Summary
Recent Reviews & Published Comments
From a friend who had used them and was very happy with the experience with them.We have found working with them a pleasure in every way. The are a great company.
Timely professional work, friendly, communicative
I would be happy to recommend them.
I was most satisfied with their ability to solve problems.
ADR Builders picked up a job that another contractor had messed up and they rectified it to my satisfaction. SDR Builders did a great job and stayed within my budget.
I think that the ADR Builders team, the husband and wife, who run the company are both very friendly and courteous. Their work was very professional and the people who work for them are also very courteous and professional. Working with them has been a very good experience.
We were satisfied in every aspect. They were friendly. nice, and professional. They did a great job.
The whole quality of the work was very good and they were very easy to work with.
ADR rebuilt our back porch and stairs. Although it was not a large job, Gary and his employees gave it the care and attention that one might expect on a big project. The quality of the recommended materials and of the workmanship was excellent, the price was fair, and the communications were phenomenal.
Quality and cleanness of work and they finished on time. We left on vacation and they did the job exactly as planned. We trust them 100%.
Absolutely a beautiful kitchen! Exactly what we wanted and with high quality.
I had a small job, yet it was treated with expert attention.
ADR did a great job making my second-floor bathroom renovation as easy as possible: from the beginning when they visited tile and bath showrooms with me, to the job itself when they promptly answered by email any question I had, and the lead carpenter kept the job site perfectly clean, to the post-job period when they send me monthly newsletters about what's going on in the company. The people are fun to work with and care greatly about doing excellent work.
1) Lead carpenter held himself to a high standard, even if it meant redoing a piece of the work.2) The company's owners are helpful and intelligent. Gary found that the highest portion of our roof was in bad shape, and no one had ever noticed that before.3) The workers took good care of the house and I never worried about leaving them alone there all day.
We hired ADR Builders to gut two bathrooms, and lightly remodel and third, plus upgrade our kitchen flooring. The job was 100% on budget, and was completed a week ahead of schedule. We are completely satisfied with the workmanship, and were very happy with the design assistance they provided, plus the sub-contractors that were courteous and clean. Each evening, the job site was cleaned and dust and debris were minimal. We would gladly recommend ADR Builders to anyone, and have done so many times.
The quality of workmanship is great, the budget was perfect, the scheduling better than expected. It was a wonderful experience.
So impressive. Each night, the areas were cleaned, tarps were removed, all personal items for workers were removed. They were so careful, and we were not even living at the house during the remodeling!
Straightforward communication and feel that I can trust them to do what they say they will do and appreciate the benefit of their knowledge and experience regarding home improvements
I trusted Gary and was happy to see him actually come and do some of the project rather than never see us again after getting our commitment. I like that the company is small enough that you get to know everyone and don't feel like an assembly line project.
This kitchen renovation has improved the look and feel of my home. We love being in the kitchen. The job was done with such care and pride. They all love what they do and do it so well. Thanks to the whole team for a job well done.
The materials used were the best quality and the expertise of the the foreman Chris is excellent. He and Brett went above and beyond to meet and exceed our expectations.
Owners were most personable and efficient; workers were professional, friendly, and reliable.
ADR Builders did a terrific job on our sun room project. They completed the job within our budget. They did high quality work and were pleasant and informative to work with.
The areas where I was most satisfied with ADR Builders was the quality of the work and the people that we dealt with.
We are thrilled with the result. ADR answered questions quickly, offered helpful alternatives to long-lead-time or expensive items, and were great to work with. Every employee was professional and we were very impressed with how clean the worksite was left at the end of each day. They do top-of-the-line work.
I have worked with ADR before. I think they are a good organization. They have nice people working for them. All and all I think they're great!
Everything went very well. I am very pleased.
We are completely satisfied.
We were very happy with them and have told many people about them.
Guildmember since 2004
As a GuildQuality Guildmember, ADR Builders, Ltd. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ADR Builders, Ltd. in Baltimore, MD; Towson, MD; Timonium, MD; Phoenix, MD; Balto, MD; Ellicott City, MD; Perry Hall, MD; Lutherville, MD; Joppatowne, MD; Elkridge, MD; and 11 other cities in Maryland.
In this report, ADR Builders, Ltd. has published a summary of the customer feedback they've received since they joined GuildQuality in December 2004. In that time, 63 out of 75 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
ADR Builders, Ltd. received feedback from a customer in Baltimore, MD.
ADR Builders, Ltd. received feedback from a customer in Baltimore, MD.
ADR Builders, Ltd. received feedback from a customer in Baltimore, MD.
ADR Builders, Ltd. received feedback from a customer in Towson, MD.
ADR Builders, Ltd. received feedback from a customer in Baltimore, MD.
