Professional & Organized - Once our project manager, Matt, left Cleary, things got less organized and less carefully coordinated. We missed Matt's attention to detail, communication, and quality oversight. Tyler and Aaron tried to cover but Matt set the bar very high.
Schedule - For the main work, yes, but the last few items took a very long time to close out as the project seemed to lose momentum. This overlapped with when Matt left as in the previous item.
Professional & Organized - We felt very confident that we were receiving the best service possible during all stages of the remodel. One thing that stands out is what good and responsive listeners everyone at Cleary were. Whenever we had a concern or an idea, they responded promptly and respectfully. Clearly also presented some amazing ideas for our home that we had never thought of. For our project, we did not add space, but simply reworked the space that we have. They presented several designs for how to do this, and it was difficult to choose, because they were all great. And most were all ideas that we had not considered. The Cleary Company is quite amazing in the work that they do.
Schedule - Cleary Company was always on time and even ahead of schedule. They were flexible when they needed to meet with us.
Communication - Cleary stayed in touch about the project. Because the Cleary Company coordinated all aspects of the project, this helped streamline the communication, and Cleary did a lot of communicating on our behalf.
Clean & Safe - Cleary Company is exceptionally CLEAN. This sets them apart from our previous house remodel experience. They cleaned up every day and were conscientious of our space.
Trust - The Cleary Company is exceptionally professional. We felt confident in working with them that we were getting the best home remodel possible.
Value - You’ll get the best possible service and work with Cleary Company.
Easy to work with, communicate well, organized, quality work. We are very happy with the finished project.
Clearly was very professional and thorough from start to finish. They kept us informed of what to expect.
Schedule - Cleary accommodated our needs to finish before we had holiday guests, they finished 3 days ahead of schedule.
Communication - We had daily updates on progress and next steps.
Clean & Safe - They went out of their way to keep worksite clean and cleaned up daily.
Trust - Without a doubt, not the least expensive but very well worth it.
Additional Comments - We had concerns that our 14 year old dog would handle the stress of this remodel, Cleary went out of their way to accommodate her to the point she was excited to see them every day.
Professional & Organized - They absolutely were professional and organized.
Communication - They always communicated with me effectively.
Expensive, but Reliable! On schedule and responsive! Have already recommended them to other friends and neighbors.
Professional & Organized - Great communication!
Schedule - Yes, on time!
Communication - Always! Responded quickly to any questions or concerns.
Clean & Safe - Always!
Trust - Indeed
Value - Quality materials and workmanship/craftsmanship
Additional Comments - We appreciated the integrity of the Cleary staff and their trade partners. Rob, Joey, Margot, Cricket and all are the A Team! The painting crew were impressive. Luis's carpentry skills are superior. Juan's team are diligent workers and did a great job in the cold December weather. Lou Volpe and his team were great. The hot water faucets produce hot water, and the cold water faucets produce cold water. We have friends who experienced the reverse in other homes with other companies! =) The Cleary team is polite and professional. Grateful for a well done project.
Additional Comments - Always excellent people with whom to work - professional, friendly, committed to doing a quality job and making you happy. We have used Cleary several times and have always been completely satisfied.
I thought they were easy people to get along with. There was some surprises with the demolitions that had to chage the plans. They proposed some reasobable solutions.
Value - It was more expensive than I thought. They were inline with other contracts. It's just the market.
Additional Comments - They did keep the place clean. There were a few problems during the demolition. They came up with some solutions to the problems. They changed our plans with som minor things. They put down a nice floor covering in the bedroom and bathroom. I thought that was very good.
Additional Comments - Great company! We deeply appreciated the communication and dedication to quality.
Additional Comments - I thought that all of the employees I had contact with were exceptional, professional, and confident. My husband and I are very happy with the work that they did.
Quality company with an outstanding product and wonderful people at each step of the process
Professional & Organized - Showed up every day without fail when they were supposed to be here. Managed all sub trades on site.
Schedule - Improved upon our schedule by a few weeks. We’re very accommodating to our needs
Communication - In person, by text and on line.
Clean & Safe - The took care to protect all affected areas of our home prior to beginning, and cleaned up each day after their work.
Trust - We never had any doubts or regrets about selecting the Cleary Company.
Value - We received a very high quality project and are very pleased with our space.
We hired The Cleary Company for a family room remodel and to do some various updates to our home. We could not be happier with the results! The work was completed according to schedule, The Cleary Company staff and all of their trade partners were professional, courteous, responsive to any of our questions, and they were meticulous and ensured we were pleased with the work during each phase of the process. Our project manager, Matt, was amazing to work with. We highly recommend The Cleary Company!
We have used Cleary Company for two different projects in the last 2 years and both were great experiences!
Additional Comments - Fantastic! We have already referred you to friends and are saving up for our next project!
From initial contact through design,scheduling and remodeling work, Cleary Co and its subs performed at or above our expectations.
Additional Comments - Our home is beautiful, and we are grateful for the expertise and skill of everyone that worked with us to make our home what we set out to achieve! We had a few twists and turns in the road along the journey, but everyone stuck with us to get to where we are today. We highly recommend the Cleary Company.
The actual work was done great, but the design and contract process were horrible. We were brought in with one price and then it more than doubled. We did not feel understood during the design and contract process.
I did my research for some time before committing to the contract. I spoke with several past clients in various stages of their own reno and felt they were a great choice. I have completed a project with Dave Fox in a previous home and this experience from The Cleary Company was much better overall. I felt everyone so engaged in my project while I know it is a small one compared to others! I have shared your contact info already with 5 people in my neighborhood who all stop and share great comments around the outcome.
Schedule - Certainly did! RIght down to the day they said in the beginning!
Communication - Laura and Rob worked very well together which I felt made for a great experience.
Clean & Safe - Ben was always concerned about the job site and making sure things didn't impact our daily lives more than necessary. Every person that worked on the job was kind and aware that we were living there through the reno. It felt strange when it was over and we didn't get to see them anymore each morning and throughout the day!
Trust - Rob was really good to work with in manageemnt of the job. He was straight forward and responsive which I greatly appreciated.
Value - Renovation is so expensive. It is hard to wrap your head around the expense of it all. I do feel that overall there was a good balance of what I spent and the results received. Now that everything is completed and back in place (landscaping, etc.) it does become a footnote to the enjoyment we have in living there each day.
Additional Comments - The team was fantastic! I can't say enough about how well everyone worked together in accomplishing a great renovation. I am so pleased with the outcome. I can't wait to do more! Thanks again for a job that exceeded my expectations.
Schedule - They did so as much as possible given various hiccups that arose along the way.
Communication - Communication was strong aside from a few hiccups.
Additional Comments - Our home is beautiful and we are grateful for the expertise and skill of everyone that worked with us to make our home what we set out to achieve! We had a few twists and turns in the road along the journey, but everyone stuck with us to get to where we are today. We highly recommend the Cleary Company.
Very professional, organized and knowledgeable. Great quality and workmanship. Really good communication and take responsibility. We are very happy with our new bathroom.
Cleary does beautiful work, and makes living through a renovation as pleasant and safe as possible! Every person who came into our home over the months of our project was respectful, friendly, helpful, and skilled. It was wonderful to work with people who took such pride in their work and were as creative as they were practical.
Clean & Safe - The job site was our entire upstairs, and sometimes outside, and it was all we could ask! We so appreciate the way they cared for our home and left the work site every day.
Trust - Everyone who came to our home was terrific. We enjoyed and respected every sub; everyone took such pride in their work. Joey was calm and was particularly adept at pinch-hitting. Luis was an incredibly hard worker and so meticulous. David (since gone) was deeply invested and creative. Margot was quick to understand our taste and manage challenges that arose around the wallpaper or the lights. Integrity Electric (Brad) was wonderful. Rob was a pragmatic, thoughtful problem-solver who seemed most comfortable trouble-shooting. We remain uncertain about the bathroom wallpaper, but trust that Cleary will appreciate our concern and stay in touch about it.
Additional Comments - We love their work, love their people, and trust that they will make things right. Effective, timely communication by the replacement project manager was challenging at times, and wrapping the project up suffered. We are delighted by the space now and love the value added to our home.
The sunroom they built for us is gorgeous and everything I hoped for. I am very happy with the workmanship. Communication once the project started was not good.
Clean & Safe - Cleary did good job of keeping site safe and clean.
Additional Comments - I absolutely love my sunroom that Cleary Company built. Katie was excellent to work with. She did an incredible job of putting our desires into a plan and giving us advice along the way. I was very comfortable in having Dave and Joe working in my home and they did excellent work. Cleary delivered a great product. They just need to work on communication.
Additional Comments - The Cleary Company is superb in every way.
Additional Comments - My mother is very satisfied with her new kitchen that was remodeled. It's both beautiful and modern. She likes it quite a bit!