I have enlisted Michigan Solar Solutions on two houses and with three phases on one house. My father and sister have also used Michigan Solar Solutions. Their business model is free to you solar: Dan Henderson will take your current electric bill and the light on your roof and figure out how many solar panels to install to maximize your savings. Your electric bill will go down by more than the monthly payment for your solar panel loan and there is no out of pocket costs to you at all. If your home can’t achieve that kind of savings — too much shade or other issues with your roof — Dan has the integrity to tell you that and recommend that you not move forward with the project. I strongly recommend going with Michigan Solar Solutions.
They ran the wiring incorrectly, and didn't have enough ground, which almost started a fire. They didn't run enough grounds.
Really happy with our Solar Installation in Grand Rapids! The system looks great, and the install was very clean! In general, having solar installed takes a while no matter who you use, and throughout the 6 month journey, I felt well-informed on where we were in the process, and the communication met my expectations. They took care of all the permitting, and inspections, and in my case, when the inspector required some tweaks to the installed system, they handled it quickly, and in the end, got the system installed just in time for spring.
I know there are a number of people at MSS that worked on my project whom I never met, and my hats off to them - but also special shout out to our install team, Kevin S, Kevin L, Leo, Jesse, Adam, and Steve - who worked hard, during the inclement winter weather to get my system installed, and respond to the inspectors requests. Also, they did a great job cleaning up after the construction was complete.
All in all, just really pleased with our new system, and have been generating lots of electricity with the sunny spring weather! Thanks MSS!
At the end of the day, now that all of the solar panels are functioning, I can say that I do recommend Michigan solar solutions, however, transparent see about the real timeline involved in setting up installation, and exactly what happens at each level of the installation, intra connection with DTE, and the overall timeline could be made much more clear from the outset.
Now that we've had time to adjust to some of the whims of the solar winter season, we're glad that we invested in a solar/battery solution.
The sales team was less than ideal to work with. Seems that communication is not a strong point. The install team was more along the lines of expectations.
Sales and Installation were 5 star, follow up after installation and responsiveness for service has been poor.
As you will see in the rest of the review, based off of the communication problems internally and externally, i would not recommend to a friend. That said I also wouldn't tell them to run the other way.
They were easy to work with, and very trustworthy.
I will suggest this company to anyone interested making their own small contribution to making this planet a better place for all.
Everyone I encountered at Michigan Solar Solutions was friendly and knowledgeable. The entire process was seamless and required very little work on my part. Their cost was less than another solar company that I received a quote from. I would work with Michigan Solar Solutions again and would recommend them to anyone interested in solar.
I didn't like their positioning.
Install was quick, guys were great about communicating everything along the way.
They provide excellent service and communication. The staff is very helpful.
Efficient, informative and through service provider
Devices are still not working. Have not completed the full approvals and interconnect process yet.
All the positive experiences were wiped out after I made the final payment. No follow-up with DTE, the system did not work and was not ready when DTE did show up, no follow-up with the monitoring company, no responses to my emails and phone calls. So disappointed.
So easy to work with. They explained everything in great detail and the process was so easy!
Theyve worked very hard. City turned down 2 designs
I have already recommended to all my curious friends to go with Michigan Solar Solutions as I found the process to be very helpful and they did a lot to eliminate stress through the whole process.
I'm unsure. While the system ultimately works well, installation was delayed and problematic.
MSS did a very good job keeping to the schedule outlined when the system was ordered. And the installation was done in a timely, professional manner. The weakest part of the process was a lack of status reports between the time of the order to when MSS was ready to schedule installation. But calling and talking to people there provided the status.
This was my 2nd project with MSS. Everyone who works there keeps you informed of what's going on and if they don't know, they will find an answer for you. I do plan on using them for a 3rd project and maybe even a 4th project, but a 3rd one for sure. All the people are great to work with.
The experience with Michigan Solar Solutions has been fantastic! Our sales representative - Dave Brock - was very informative and answered all of our questions. We never once felt pressured to purchase. We were given a variety of options to fit our budget, and we feel comfortable and confident with the well-informed choices we made. The installers were very professional, kind and courteous! From the site survey to the final electrical installation - the crews were respectful of our home, worked efficiently, and cleaned up their work areas. The communication with the administrative/office staff has been wonderful - very responsive and proactive when dealing with our energy provider (DTE). Overall, it has been a wonderful experience and we highly recommend Michigan Solar Solutions!
I found the work done by Michigan Solar Solutions to be very commendable. I have and will continue to tell others about the work done for me. The installation here was a little complicated due to the placement on the panels (on an outbuilding) so there was more consideration of the wiring and PVC pipe placement. Everything went well, however, and if there was any real difficulty, I was not aware. The electricians made everything work. Just now, I'm waiting for the last steps with DTE paperwork and then I'll be mostly untethered from them. Thank you, Michigan Solar Solutions for making this big change happen for me!