Welcome to Champion. We are pleased you have taken the time to visit our Web site. We hope you find it both educational and informative. Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value and customer service to the highest degree. We go the distance to ensure your experience with Champion is a pleasurable one. From the initial purchase, installation and years later, you will find us ready and willing to serve you. Because we custom manufacture our windows, doors and patio rooms, we are able to ensure our stringent quality and craftsmanship requirements. Each factory showroom is run by a talented and dedicated manager supported by the same caliber staff. It is our nationwide goal that each and every Champion customer receives quality products backed by unsurpassed customer service and powerful warranties. We are committed to YOU.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Screen porch (606)
Windows & doors (606)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I am satisfied with the product and how it looks. If they would have shipped the correct product the first time, and did not screw up the lock, then they would have gotten all of the highest ratings. The subcontractors also lied about coming out in a timely manner. Champion sold us a product, then had...
The window from Champion is nice. The process of getting the window installed is where they fell short. The installation was delayed several times. Finally, when the installation took place, the crew that was sent tried to rush through the job and therefore left the site without fully finishing the job.
As a GuildQuality Guildmember, Champion Windows of Nashville relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Champion Windows of Nashville in Nashville, TN; Antioch, TN; Murfreesboro, TN; Franklin, TN; Brentwood, TN; Smyrna, TN; Clarksville, TN; Mt. Juliet, TN; Hermitage, TN; Hendersonville, TN; and 87 other cities in Tennessee and Kentucky.
In this report, Champion Windows of Nashville has published a summary of the customer feedback they've received since they joined GuildQuality in February 2012. In that time, 449 out of 771 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Champion Windows of Nashville surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Champion Windows of Nashville customer, and if Champion Windows of Nashville completed work for you after February of 2012 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.