Took them the day just
T the installation manager is not the nicest person to work with when he calls a customer a racist and he never met or talked to the customer
First of all, even though my husband died and I am the one that signed the contract you continue to address all correspondence to my husband. Second, the only communication I receive is when I reach out to find out why it has taken so long for my siding installation. I signed the contract the day after my husband died, which was April 25. It is my understanding that the product was not ordered until late May but that's on you, not me. I was told you were scheduling into July when I inquired. Then I was told it was 10 to 12 weeks. Here we are beginning September and the only time I find anything out is when I email every 10 days asking for a status and I'm told things are still on backorder. No idea of what that means. If you want recommendation, then someone needs to do better about communication.
See primary reason explanation.
On time and professional
Why would I want friends to have a terrible experience.
They cut into the roof knowing a storm with high winds was coming which resulted in water-damaged insulation and drywall. They said they would reimburse us for our material expenses with a gift card, which we still haven’t received. They tried to replace the drywall themselves but forced it in and cracked it. After recaulking the seams 3 times due to an overwhelming odor, yellowing, and unsatisfactory work, we’re still left with a product that yellowed and was poorly applied.
Windows are Quality! Install was fantastic. Price was Budget-Friendly. The "Team" are VERY Clean and Careful in your House!
The person who installed my windows was very nice and knowledgeable.
ahead of schedule
Everyone was super friendly and answered questions
Both Josh and Julius were excellent at what they do.
Well…you know how occasionally there are flaws? This just happened to be without any of those. It is flawLESS. My wife is very happy with the way everything turned out. And honestly , that’s all I need to make me happy is her happy The installers we had were highly professional, courteous, and just a great trio that knew what they were doing. Thank you guys a lot!
The last day of construction of our new sunporch, it rained, and the 3 sidewalls that were erected under our deck, leaked rain.
Champion tells me THEN, that they knew this would leak, buy did not inform me of this until last minute and the obvious. They told me doing anything to addrerss this was not in the contract! Why not? Even if it costs more! What good is an enclosed porch that leaks? Instead of informing me of this issue@ the beginning, discussing a fix for it while building the room for a price, they evidently didn't care if I was very disappointed and pissed customer at conclusion. What could have been a very easy fix to this problem was flashing the 3 walls as they constructed the walls. Now as it is, the flashing is much more difficult, and I am not happy, and Champion does not care. Very poor mgt desicion!! I have already ntold friends and neighbors NOT to consider Champion. You did not inform me of this issue beforehand, and then you turned your back on me. Dan Pollert
The crew was very polite and done their job guivkly
We are still waiting for the screen for the slider and the storm door was installed incorrectly
Excellent work and quality
Josh and installers were great; also, received ahead of schedule! :)
Good quality at good price
Everything from the consultation to the installation was a painless process. Everyone communicated effectively during this process
on time, work was done professional!
A defect in one of my Windows and I’m waiting to hear back from Champion.
Champion has a very complete line of windows and doors that will add value to anyone’s home
See below.
Showed me the windows. USA made.
No presser from sales person. Communicated thru out process