I told salesman that I saw ad about buy two windows and third was free, but he said I had to buy three to get the deal. I new he was wrong, but bought anyway.I probably paid too much but that was my experience. Everything after that went well and had extra help from your people getting HOA with approval.
The quality is poor. The windows arrived beat up with scratches. They have black markings everywhere. There is yellow insulation residue along the window frames. The screws in the window locks don’t tighten and they move like they’re stripped. The screws have completely come out and the latches have come off! This creates a massive safety concern for the reliability and security of the windows.
There is no way I would recommend Champion
The door is beautiful and just as advertised. Timeliness from sales to installation was communicated well.
Smooth process, from Sales to Install
Project was started last summer, still not completed. Multiple promises that have not been fulfilled. Issues with doors and windows. Terrible customer service and worse response times.
Excellent quality and customer service!
I mentioned to a couple neighbors I had Champion windows installed during and right after the install.
Everyone has been very helpful from sales to installation.
The entire process from the first meeting to the patio doors being installed was done with professional service and constant communication with myself via email, text, and phone calls. The installation crew was excellent and handled everything with care. They also communicated throughout the process with us. Even kept an eye on my son's dog while he was outside.
First we liked the person who gave us our estimate. He was kind and and friendly and answered all our questions. The 2 people who put the windows in we’re professional, did a great job in a timely manner and we love our new windows.
I went with a company that I thought was in good standings knew what they were doing, but it all went wrong. It took over 11 months to build a sunroom on a deck that the sales person said they could build on but they could not so they shortened my deck put a landing on it and was supposed to put a 10 x 10 sunroom, which is not a 10 x 10. The communications from the company to me was not done if I wanted to know anything I had to call the sales person or try to get a hold of somebody at the factory in Denver that had no idea what was going on. They did not have a work order at one time. The sales person I think is a lying cheating person telling me that this is done and that’s done and when I called the county, nothing had been submitted then when the building came, it does not fit right it is not a 10 x 10 the screen frames do not match up with the building frame therefore bugs get in and Out the windows were supposed to be double pain. They done single pain within two days condensation set in the company did replace the windows, but the design is still a flaw. I am very disappointed in Champion as it’s supposed to be one of the better companies, but the experience that I had, I would never recommend Champion to anyone.
Liked the windows
The quality of the windows do not match the amount we paid.
Quality product and great service!
the process was so long from when we first ordered the job to when it actually started, but your installers did a absolutely great job and our patio looks great !!! thank you!!!
High pressure sales tactics, worse communication with commuincation once contract is signed, do not disclose that windows do not qualify for energy Tax credit as they do not provide QMID
The whole process was smooth.
Very professional job done by installer. Quite pleased.
I feel that we purchased a goo long lasting sliding door.
Scott was too aggressive, install crew needed to do the little things. We all ready have a issue with the windows
Don't buy from Champion Windows.
The window
good quality windows
Lack of follow through, lack of responsiveness