Welcome to Champion. We are pleased you have taken the time to visit our Web site. We hope you find it both educational and informative. Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value and customer service to the highest degree. We go the distance to ensure your experience with Champion is a pleasurable one. From the initial purchase, installation and years later, you will find us ready and willing to serve you. (more)
My experience with Champion was exceptional. Our salesperson was very help with designing. Champion did a wonderful job. They were kind, clean, and spoke English, which really helps.
Customer Service before the windows were installed and after the installation by the Sales Representative was very unprofessional, there was no follow-up. We were promised services we did not receive. We left multiple phones messages for the sales representative and he never followed up or called us back. We tried calling the Denver Facility with our issues and know one called us back or followed up with on concerns.
Champion Windows replaced all the windows in my home when I bought it almost 8 years ago. Couldn't believe the difference the new windows made, both on energy costs and noise reduction. They still look brand new! Champion's service has been amazing and they really stand behind their product. I would, and have, recommended them to several of my friends and family members.
I am a champion customer and was very satisfied with the workmanship, efficiency of the crew , and time it took. I also really appreciated my sales rep taking the time explaining everything in detail.Marilyn K.
I called after receiving authorization from my HOA and talked to the receptionist who answered the phone. I explained that I had received authorization from the HOA and asked if there was anything else they needed to make sure the installation was still on schedule. She assured me that she had updated my file with the authorization from the HOA and that there was nothing else they needed from me. I called back two weeks later and asked if everything was still on schedule and she assured me that everything was fine. I called back two weeks later and asked if my windows were being manufactured and asked when would they be installed. She said she did not see any reason that they would be held up and I said that I had been told four to six weeks ant that it was now six weeks. I received a frantic call from the sales rep (Brian Pugh) and he said that they had never received the paperwork from the HOA and asked me to fax him a copy, so that they could start making my windows. I told him that I had called four weeks earlier and was told that they had everything they needed and he said they could not get started without a copy of the paperwork. I contacted the local manager (Paul Bonow) and he said that he would try to get the windows in the queue to be manufactured the following week. I tried to explain to him what had happened, but he said he did not want to "point fingers at any individuals". Without knowing the sequence of events and what happened I do not know how he expects to address this problem and prevent it from happening to other customers in the future. I would suggest that people just do not do business with Champion, since they do not seem to care when they screw up.
They provided a great service from start to finish. It was a great product, and they have a very efficient process. All of the staff is very knowledgable and pleasant to work with.
I would say that Champion's quality windows was only matched by the speed and quality of the installation. I highly recommend that anyone go with Champion windows.
Time will tell as winter arrives and the outside cold is reallly left outside - can tell that this because the AC does not work as hard to maintain inside tempeeratuures
Everyone at Champion Windows that we had contact with was very professional and friendly. Our sales representative, George, was very knowledgeable about your product and windows in general. We were able to get the product we wanted at a reasonable cost. The scheduling staff were very professional. The installers were on time, did a good job, didn't waste time, protected our property and were very friendly. I would recommend Champion Windows to anyone shopping for window replacements.
I thought their product was really excellent. .I think everybody was more than willing to get the job done and get it done soon. I even had an off-sized door which was not standard and they gave me a fair price for it.
We are happy with the windows and plan on continuing work with Champion Windows on our home as soon as we pay the windows off.
We are very happy with the new Champion windows. We also elected to get the window wraps to protect from rain and hail. Overall, the window replacing experience was a good one. it was made smooth and easy from the folks at Champion Windows.
It started with the salesman Tom. He was prepared and had plenty of documentation. He made the deal right there. Then the workmen came in and installed the windows in a timely, clean, courteous and professional manner.
I would recommend them to anyone. Their workers and the initial set up was very good. I did not have any problems with anyone explaining things. They understood exactly what my needs were. The windows are awesome and really, really nice. I am very pleased with what they did for me.
I was very impressed with the honesty and professionalism of George Giraldes. The product is great and the installation was completed in 1 day without sacrificing the quality of the install.
I could not be more impressed with the service I recieved with Champion. Lary the salesman was on time, curtious and genuinely interested in making sure my needs were met. The intallation crew was curtious and made sure there the work was done to perfection as well as making sure they cleaned up after themselves.
I would highly recommend Champion because of the high quality product and the people. That is all I have to say. You don't have to be afraid to ask questions because they will answer them. We have had every window and door in our home replaced by them in the past two years. They are just excellent.
I would highly recommend the material that Champion uses along with their the sales force and the installation that they provide. It was worth every cent that we paid.
Paco was very concerned about our satisfaction. We had one area that had additional framework around the windows so he had to take a few extra steps to insure the consistency of appearance was the same on all of our windows. That was ABOVE and BEYOND his requirement per our contract but he did it anyway without hesitation.
With Champion I was very pleased with the quality of the work and the responsiveness of the project manager, and the follow-up from the office.
As a GuildQuality Guildmember, Champion Windows of Denver relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Champion Windows of Denver in Denver, CO; Aurora, CO; Littleton, CO; Lakewood, CO; Centennial, CO; Arvada, CO; Parker, CO; Highlands Ranch, CO; Westminster, CO; Thornton, CO; and 94 other cities in Colorado..
In this report, Champion Windows of Denver has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 3,904 out of 5,985 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2014.
Champion Windows of Denver surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Champion Windows of Denver customer, and if Champion Windows of Denver completed work for you after February of 2011 but you haven't yet received a survey, please let us know.