Areas Of Satisfaction - Communication
Additional Comments - Overall a good one
Construction Experience - Jeff was great! He was very accommodating as we were living out of the state at the time providing photos and video calls whenever he could.
Areas Of Satisfaction - Very helpful and professional
Additional Comments - Mitch is just so helpful and answers all my questions posed during any interactions
Areas Of Satisfaction - Everything is good
Suggestions - All went smoothly
Additional Comments - Everything and everyone is very knowledgeable and professional and personable
Areas Of Satisfaction - I’ve been really happy with the friendly service and how thorough everyone involved has been in our walkthroughs and through all communication
Construction Quality - Brian did a great job of providing visibility into the process. Always made sure to make things right!
Sales Experience - Ryan was a great resource - always transparent and always available!
Customer Care Experience - Extremely organized, easy to schedule time to fix items and always returns a call!
Areas Of Satisfaction - Information on the process and documentation provided.
Additional Comments - Overall a great experience!
Areas Of Satisfaction - They performed an excellent job. My wife did everything; it's a gorgeous home, and they did an excellent job.
Construction Experience - Kevin was very fun to work with
Lender Closing Experience - Very flexible
Areas Of Satisfaction - Quick response and always answer to all of my questions when I need.
Areas Of Satisfaction - Crystal Haydo. Was very helpful.
Areas Of Satisfaction - They met my expectations in all areas.
Suggestions - It was a fairly good experience all around, so I would not make any changes.
Areas Of Satisfaction - Time of construction was very fast. That was nice. Also great to not have to carry mortgage thru the construction process as well.
Sales Experience - Adam was very helpful all along the way
Construction Experience - Thank you Joe, always available to address any concerns.
Allen Edwin Closing Experience - Thanks to Adam for all his assistance in making things clear and easy to understand.
Areas Of Satisfaction - Construction and sales
Areas Of Satisfaction - Sales experience was wonderful - love the lay out of the home, nice yard size in our subdivision
Construction Experience - Jay, who was our project manager, was very awesome. He was very personable and great throughout, and he ensured the process was made easier.
Areas Of Satisfaction - They exceeded my expectations with the overall process. We've never built a house before. We didn't know what to expect. Building a home seemed stressful. Jay and Linda in the office made the process easier. They were very clear on the process. It wasn't as stressful as my wife Meghan thought.
Construction Experience - Kevin has been awesome!Very friendly and professional. He always answered/answers in a timely manner and kept us up to date weekly! :)
Areas Of Satisfaction - They were very quick yet sufficient. everyone has been very friendly and helpful as well.
Areas Of Satisfaction - Russ our project manager was fantastic, quick response and always has the answers
Areas Of Satisfaction - They exceeded my expectations.
Suggestions - They went above and beyond in helping us get things done to our satisfaction, so I have no complaints.
Areas Of Satisfaction - I liked how easy it was to find a layout we liked and pick out a lot we wanted. The overall building experience was good and it was ready to move into around the estimated time we were told. Overall we didn’t have any issues!
Areas Of Satisfaction - The build and maintenance scheduling has been smooth and very responsive
Areas Of Satisfaction - All channels are very promt at returning emails or phone calls. Quick at fixing small issues or concerns.
Areas Of Satisfaction - Crystal went above and beyond! Very flexible in meeting with us, answering any and all questions promptly, sending pictures of the progress with the house being built.
Construction Experience - Working with Joe was fantastic!
Construction Experience - Mitchell was awesome! Working around our busy schedules. Mitchell was very knowledgeable about the process and made sure to take note and address our concerns.
Easier Than Expected - We were nervous about even taking a meeting. We thought building would be way out of our price range but Linda helped us with all our questions and broke it down for us making us decide to build.
Recommend Builder - Yes and have already
Areas Of Satisfaction - The whole team at Allen Edwin made the whole experience of building really easy and answered all of our questions!
Areas Of Satisfaction - experience with everyone we worked with was very positive
Areas Of Satisfaction - The ease of the process and communication met my expectations. They were very responsive.